Hi, I had a figma subscription which expired on the 8th of May. I now only have the free account because I don't need a paid account at this time. I can't seem to access my old admin settings to find my last invoice which I need for a reimbursement. Can you help with this?
Question
Where to find past invoices on the free account
Hi
I’m Denise from the Community team at Figma. I understand the urgency to retrieve your last invoice. Please note that once a team is not on a paid plan, the billing section does disappear from your account. For past invoices, you must contact Figma support.
While my team here on the forum isn’t able to assist with Billing or Account management, I saw that you’ve already reached out to direct support on ticket #1900520. I’ve escalated your case on your behalf, so support can get back to you on priority. If you have any further questions or concerns, please reply to support directly via email.
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