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Question

Preview Mode doesn't show Smart Animate Animations

  • August 12, 2026
  • 1 reply
  • 18 views

My smart animation shows in small preview window inside the board, but when I want to preview it in preview mode it is frozen. I also tried to download animation from community files and it is still frozen.

I am attaching video and screenshot of my computer’s specs

 

1 reply

Jaycee Lewis
Figmate

Hi, ​@Karine_I 👋 Thanks for flagging this. I had a few questions:

  • Browser or desktop app 
  • What does webglreport.com show? Does it show WebGL enabled?
  • Do they mean the Community file froze in presentation view too, or froze on load? 

Thank you! — Jaycee