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Figma Designで、日本語のiOSアプリのUIデザインを制作しています。日本語のiOS UIでは、システムフォントとして「ヒラギノ角ゴシック（Hiragino Sans）」を使用しています。macOSにはヒラギノ角ゴシックが標準でインストールされているため、通常のFigma Designではローカルフォントとして問題なく使用できます。しかし、Figma Agentにヒラギノ角ゴシックを使用したテキストの編集を依頼すると、ローカルフォントにアクセスできないため編集できません。現在、以下の問題があります。 Figma Designではヒラギノ角ゴシックを使用できる Figma Agentではローカルフォントを使用できない macOS標準のヒラギノ角ゴシックは .ttc 形式のため、Figmaにフォントとしてアップロードできない .ttf などへ変換してアップロードする方法は、macOS標準フォントのライセンス上の問題が懸念される Noto Sans JPなど別のフォントへの置き換えは、文字の見た目やサイズが異なるため、iOS UIデザインでは適切な代替方法にならない そのため、Figma Designでは標準的な方法で制作できている日本語iOS UIを、Figma Agentでは正常に編集できない状態です。Figma Agentでも、Figma Designで利用できているローカルフォントやmacOS/iOSのシステムフォントを使用できるようにしてほしいです。特に、日本語のiOS UIを制作するユーザーにとって、ヒラギノ角ゴシックをFigma Agentで扱えることは重要だと思います。ローカルフォント、またはヒラギノ角ゴシックのようなシステムフォントへの対応予定はありますか？

Boa tarde, Solicito reembolso do pagamento feito hoje a tarde.

When I select ‘Only allow preferred instances’ in Slot, it still allows me to swap from ‘Preferred’ to another component. This is the case across every component I’ve tried it in. 

This is really frustrating!I was always able to prototype components even when the source component lived on another page in the same file.Now I can’t prototype even simple interactions, like buttons, unless I’m on the page where the source component actually lives. It’s making prototyping unnecessarily difficult. 😩Does anyone know if there’s a fix for this, or if it’s a bug?

问题描述：我们在公司内部社区发布了 Figma 插件更新。用户可以通过「插件和小部件」搜索插件并成功打开最新版本，但同一个插件在「最近打开」入口中仍会加载此前缓存的旧版本。即使用户已经从社区搜索入口运行过最新版，「最近打开」条目仍不会同步更新；只有完全退出并重新打开 Figma 后，该入口才会开始加载最新版。这会导致用户误以为已经完成更新，实际仍在使用旧功能或旧逻辑。插件信息：插件名称：JLFlow 插件 ID：1608693189366725405 社区链接：https://www.figma.com/community/plugin/1608693189366725405 发布方式：公司内部社区发布更新 复现环境：Figma Desktop（Mac）复现步骤：安装并运行插件的旧版本，例如 v1.0.9； 开发者发布插件新版本，例如 v1.0.10； 用户从「插件和小部件」中搜索 JLFlow，并打开插件； 插件内部显示当前已运行 v1.0.10，证明社区搜索入口已经获取到了最新版； 关闭插件； 再从「最近打开」中点击 JLFlow； 此时插件实际启动的仍是旧版本 v1.0.9； 完全退出并重启 Figma 后，再从「最近打开」打开，才会变成 v1.0.10。实际结果：「最近打开」会持续指向旧的本地插件 bundle； 用户必须重启 Figma 才能让 Recent 条目刷新； 插件侧无法通过 API 清理缓存、刷新 Recent 条目、替换自身 bundle 或重启插件。期望结果：希望 Figma 在以下任一时机自动失效或刷新 Recent 条目的插件缓存：插件开发者发布新版本后； 用户已经从「插件和小部件」或社区页成功运行最新版后； 用户再次从「最近打开」启动该插件前。理想情况下，Recent 入口应始终启动用户已获取到的最新插件版本，而不应继续运行旧 bundle。

I switched my plan to Free over a month ago, yet I’m still being charged on my credit card; I even cancelled my account, but I’m still being billed for a month where I didn't even use Figma's services.

While building a site in the new Figma Site, I ran into a typography issue:When I use a typography variable with different font sizes for Desktop, Tablet, and Mobile, the correct value shows only if I apply the variable directly to the text layer.But if I use the same variable inside a text style, the published site doesn’t respond to modes — it just shows the default (Desktop) size, even on smaller viewports.This seems like a limitation or bug in how Figma Site handles mode-based variables inside styles.Would love to know if this is expected behaviour or still under development. Happy to share screenshots or a test file if helpful.Thanks! 

Hi Figma,I've been using Figma Motion and have encountered a bug with GIF handling during export. When a motion composition contains multiple GIFs, exporting to MP4 renders only one of the GIFs—the others are missing from the final output. I've attached an example showing both the original design file and a screenshot of the the resulting export to illustrate the issue. Is there a limit to the number of GIFs that can be included in a motion composition? Thanks!  

I have a Professional account and have been using the Beta feature of the AI agent while constructing different scenarios, use cases and building out wireframes for a new project. I’ve just run into a snag where I continue to receive the following error code: srid_MK5ABGZFBVSEQVHP1FT6SBMHR.Here is a screenshot in use.I have clicked the ‘Try again’ button with no success. My internet connection is fine. I’ve tried using the web browser version rather than the desktop application. I’ve tried the browser version in incognito mode. All to no avail. I would like to understand what is happening as I am in the midst of this project and am at a bit of a standstill.

I accidentally clicked "Create a new kit" in my Figma Make project. Now the file is completely stuck in Kit mode. The original Make UI flashes for a split second before being forced into the Kit interface. The "Publish" button has changed to "Publish kit".I tried to restore via Version History, but the preview fails to render because the renderer is stuck in Kit mode.The original content is extremely important. Please help restore the file to its state before​ the "Create a new kit" action. 

I love using responsive prototype preview in Figma, however, the app UI (top bar) is always covering my prototype (especially when the sidebar with Flows is open). It’s really frustrating and I wish Figma App UI not interfering with what’s on the canvas.Think about your browser where the Bookmark bar is obscuring your website’s navigation and hovers in and out at random. I’m bringing this up again cause the last topic is 4 years old  DesignPrototype Also worth to mention, that if you use responsive prototype, the Frames doesn’t follow their constrains (e.g. Left, Top-Bottom for a sidebar) with the responsiveness. 

I’m having a hard time finding a solution for the specific problem. And it’s about the Figma’s present mode. Both in Design document and Slides have the same problem. How is it happening? So, I have my presentation in Figma Design document file type. Once i finished my presentation in Figma. And I want test it in present mode, because I made some animations and moving components. I see that every slide is moving and all the components are moving, except on problem. I’m in the first starting page, I clicked my right arrow button on my mac then all of a sudden blue almost selection like outline appearing around my frame. And once i slightly move my mouse, it disappears again. And even if move my mouse out of the frame and even if I hard reset the Figma, even on web is the same problem. And this also happening in Figma slides. And it’s not “Show Outlines” function. Whatever AI is out there, I tried to find solution to this little annoying problem. I thought maybe it’s because of the updat

Hello Figma Support,I’m unable to import a .fig file into Figma.File name: VEDART RS® Geojet-Group_08.05.26.figFile size: approximately 520 MB.When I import the file through the Figma File Browser, the import fails with the following message:“Server temporarily unavailable — wait a bit and try again.”I have tried importing the file both in the Figma desktop app on macOS and in Figma through the web browser. The same error occurs every time, and the file is never imported.I specifically need to open and edit this file in Figma. Converting it to another format is not a suitable solution.Could you please check whether there is an issue with this specific .fig file or with the import service?Thank you.

Hello Figma Community Support,I’m writing to respectfully request additional visibility for my existing billing ticket, Case 2077688.On August 18, 2026, our Professional team was unexpectedly charged $2,134.61 USD for 12 paid seats, although our company only needs 6 Full seats. I contacted Support earlier that same day, before the payment was processed, and had already reduced the active Full users to 6.I am a staff designer who was given access to manage our Figma team, but I am not a finance or procurement employee. My employer will not cover this mistaken charge, and I may be required to reimburse the entire amount personally.I have already provided the invoice and all sensitive account information privately through the support ticket. I am not sharing those details publicly.Could a Figma staff member please confirm that Case 2077688 is in the billing queue and add a follow-up note to give it additional visibility?I sincerely appreciate your time, understanding, and assistance.

Hello, i just upgraded my account to Collab. A day later , i notice i’m in Full even though in my bill i paid for Collab seat. So i switch it back and now i have now there still extra charge for billing. why i am being charged extra?

I’m trying to transfer a project from a team on the Organization plan to a team on the Professional plan. I enter the link and email address, but Figma shows the following error:“You cannot transfer to this organization at this moment. Please contact support for more details.”The same error appears when I try to send a copy to this team.

Hello,I am writing to request your Certificate of Tax Residence for the tax years 2025 and 2026 for tax reporting purposes in Poland.The documents are required for withholding tax compliance and official reporting to the Polish tax authorities.Could you please provide the certificates in PDF format at your earliest convenience?If you need any additional information from my side, please let me know.Thank you very much for your support.Best regards,Piotr

i’m a software developer, and it took me a few days to manage to cancel the subscription. Figma should fix this immediatly before any other feature!!!

I can’t see the button to make design edition manually. I made a Figma reset due to it wasn’t working correctly and now the button is missing. 

 i have been trying to make something from figma make but it is not able to load and giving me this error. i tried in desktop or web browser i get the same error. How to fix it? i have full credit 

When I go to Plugins → Manage plugins → Publish new version, I immediately get this error:“Figma detected a change to your account details, which is blocking you from continuing with publishing your plugin.”I have not changed my email, password, or any account settings recently.I am on the Starter plan and cannot publish my plugin update.My account email: [redacted customer PII - DJV 3/11/26]Plugin name: FigmaToJSONPlease help me remove this restriction so I can publish a new version.Thank you!

Hello Figma Community Support,I accidentally deleted two Figma teams today, August 18, 2026. I am the owner and administrator of both teams.The restoration emails were not delivered because my mailbox had run out of storage space. I have now purchased additional storage, and my email is receiving messages normally again. However, I still do not have the original restoration links.I contacted Figma Support, but the AI support agent could not resend the links and is no longer responding. My support ticket number is #2078443.Could a Community Support specialist please escalate my ticket and help me restore both teams? They contain important work, so recovering them is extremely important to me.I can provide the team names and account information privately if needed.Thank you very much for your help.

Hi, I have successfully been using Figma Make to build a website, however have recently experienced problems with feeding a prompt and Make crashed mid way through the prompt. However, it still uses my AI balance. I have tried the same prompt twice and it has used a substantial amount of credits. Please can I get a refund on the credits?

Hi I have a prototype on Figma Make that won’t load and seems stuck in “Reasoning” without loading anything. It doesn’t work on the browser either, or when published. I’ve tried the following without success:Reloading Quitting the app and loading again Duplicating the file Restoring an older versionAll of this while still consuming credits, which makes it extra frustrating. Appreciate any help I can get. 

Hi Figma Support,I hope you’re doing well. I’m contacting you because one of my old Community files is still visible on my public Figma profile, even though I already deleted and unpublished it.Here is the link to the file:https://www.figma.com/community/file/1303069662054800270/judah-portfolioThe file no longer exists, but it still appears on my profile page: https://www.figma.com/@judahbakkerI’ve tried unpublishing, deleting, and adjusting visibility settings, but the item remains listed publicly. Could you please remove this file from my Community profile on your end?Thank you in advance, I appreciate your help.Kind regards,