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heo
New Member
September 18, 2026
Solved

Font picker is completely blank on iPad web

Since September 17, 2026, I haven’t been able to change fonts in Figma on my iPad.

When I select a text layer and tap the font name, nothing happens and the font list does not appear at all. I cannot select or change the font.

This happens with Figma’s default fonts and Google Fonts as well, not just locally installed fonts.

The issue occurs in multiple files, including newly created files.

I’ve tested Safari, Chrome, Firefox, and Orion, but the issue is the same in all browsers. I’ve also tried clearing browser data, Private Browsing, restarting the iPad, turning off iCloud Private Relay, and requesting the desktop website.

It was working normally on September 16 and suddenly stopped on September 17.

I’m using Figma in a web browser on an iPad.

This is preventing me from working on my Figma projects and is urgent. I would really appreciate it if this could be investigated as soon as possible. Please lmk if you need a screen recording or any additional information to reproduce the issue.

Gayani_S
Gayani_SSolution
Community Support
September 18, 2026

Hey ​@heo, thanks for reaching out! 

Does the same file behave normally if you open it in a browser on a Mac or PC with the same account? 

Since the troubleshooting you tried did not work, I'd recommend reaching out to our Customer Support team through the Support Hub so they can take a closer look at your account. When you submit a request, it'd help to include:

  • The screen recording you mentioned, that'll show whether the tap is registering at all or the picker window is opening empty
  • Your iPadOS version and the browser versions you tested
  • A link to one of the affected files

For reference, here's our guide on Browse and apply fonts, though it sounds like you already know how it's meant to work.

 

Thank you, 

Gayani 

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1 reply

Gayani_S
Figmate
Gayani_SSolution
Community Support
September 18, 2026

Hey ​@heo, thanks for reaching out! 

Does the same file behave normally if you open it in a browser on a Mac or PC with the same account? 

Since the troubleshooting you tried did not work, I'd recommend reaching out to our Customer Support team through the Support Hub so they can take a closer look at your account. When you submit a request, it'd help to include:

  • The screen recording you mentioned, that'll show whether the tap is registering at all or the picker window is opening empty
  • Your iPadOS version and the browser versions you tested
  • A link to one of the affected files

For reference, here's our guide on Browse and apply fonts, though it sounds like you already know how it's meant to work.

 

Thank you, 

Gayani 

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