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Hi, I’m unable to access my Figma Education Plan. I submitted my verification through SheerID, but it’s been delayed and I haven’t received any confirmation yet.I’ve also contacted SheerID support, but they said they’re experiencing high request volumes. Because of this, I can’t activate or use my education plan on Figma.

Hello, I tried importing https : // www.wikipathways .org/wikipathways-assets/pathways/WP4172/WP4172.svg (remove the spaces from the URL, the post deleted the link otherwise) into Figma but it gets quite corrupted. The lines get dropped, items get plopped into the wrong spot, there are random circles. This renders correctly in Chrome and in Apple’s Quicklook and in Inkscape so I think Figma may have a bug. Is there a way to make this work? Thank you!  

I have encountered an issue when using number list. While using numbered lists for document design, I can usually continue the list from the number I stopped at in another frame or using another text container, but this does not work for numbers greater than 99 or 100 and above. I can start a number list from 99 but can’t a list from 100 or aboveCan this bug be fixed

After prompting to fix an issue with a animation,  the file generates a error message saying that it’s stuck in a loop and should restore to a previous version. The problem is that it jumps back to the  previous version where the behaviour that caused the loop is present, so it generates the error again.  It also treats each recovery as a new version, so it’s restoring to a previous version that triggers the error.  At this point I’m unable to jump back several versions to one that I know is stable.  Closing figma and reopening does not resolve the issue.  

Getting the “Publishing failed: Please reload the page to publish” error when I try to publish.I’ve gone through the older treads but haven’t found a solutions beside Figma sent out a fix. I’ve tried everything I can think of including the obvious solutions like reloading tab and restarting computer.I’ve tried deleting all new components and even restored earlier versions, from the version history panel, that were previously published. Yet still no luck. My other libraries will publish, but my main library will not. 🙄

Hello Figma Team,I am encountering a critical issue with the Figma Desktop application (Windows 11 ARM64).Since today's update, the application displays the error message: "Could not initialize WebGL".This problem is highly likely related to the GPU/driver detection in the latest version of the app. My Configuration:  OS: Windows 11 ARM64 Device: ASUS Vivobook S15 (Snapdragon X Elite) GPU: Qualcomm Adreno X1-85 GPU Adreno Driver Version: 31.0.121.1 (the latest installed via Windows Update).  Diagnostics and Steps Already Taken:  WebGL works perfectly when I use Figma in my browser (Chrome/Edge). The error occurs only on the Figma

Tengo un error al actualizar la web. Ya probé hacerlo desde otro navegar, borré cookies, revisé mi internet, intenté duplicarlo y sigue teniendo este error.

Hi, I would like to request a refund for my service package because I forgot to pause it.

I’m working on a site and there’s a warning about an accessibility issue that we can’t solve. Other call outs lead to images without alt text or buttons set up incorrectly, but when we click on this one it highlights the entire Home page.Is this a bug? Or is there a way to add alt text to a complete screen? We didn’t see that option either. 

This window has popped up on all my projects, what should I do about it?

I am using extended collections and they are appearing, but at first I thought it was alphabetical, so I updated my naming to include the “Drug” but then the order they appear in the dropdown seems completely random. How does this work? And can we make it more structured?

Hi all,I’m very new to Figma/Make and I’m stuck with a duplication issue.I have a fairly large prototype file. When I try to Duplicate it, Figma hangs for a while and then shows the message “Duplicate failed” and no copy appears.What I’m seeing: File feels slow/laggy while editing. File → Duplicate → long wait → “Duplicate failed” → no new file. What I’ve tried: Reloading Figma and my browser (Chrome on macOS). Waiting for “All changes saved” before duplicating. Trying to duplicate just a single page / copy–pasting frames into a new file. As a beginner, I’m not sure if this is a file size/complexity limit, a Make bug, or something I’m doing wrong.What’s the best way to get a backup copy of this file when normal duplication

Hi Figma Team,Hope you’re doing well. I just wanted to share a small UI detail I noticed while using Figma. It’s not a major issue, but as a designer, alignment and spacing really matter, so I thought it would be good to check if this was intentional or something that needs fixing.1. Left Sidebar PaddingMost items in the left sidebar use around 12px padding, but the “Running out of plan” section seems to have about 23px padding. The plan details below it also use the same 23px spacing, which feels different from the rest of the menu.2. Community Page HeaderOn the Community page, the left padding near the back arrow and page title looks like 28px. But the search bar on the right has around 46px padding.Also, the tags below (like “Saved”, “Design Resources”) have around 45px left padding, which doesn’t align visually with the ele

Olá!Estou com um problema. Sou devidamente matriculada no ensino superior, bacharelado em Sistemas de Informação, e tenho uma verificação de estudante feita com sucesso. Por meio dela, acessava as funcionalidades do Figma.Porém, estou recebendo a mensagem de que o meu status de educação foi expirado:  Quando eu tento atualizar a minha verificação de estudante, recebo uma mensagem de que o Limite de verificações foi excedido e que eu já resgatei essa oferta. Porém, o meu curso vai até 2027 (as declarações de matrícula são renovadas a cada semestre). Agora estou bloqueada e só tenho acesso às features básicas do Figma. Como posso fazer para recuperar meu acesso? Me

when prompt given image or logo is not getting generated. please reach me asap

Resumo do problema O Figma Desktop abre, mas fica apenas com a tela preta ou em branco, sem carregar a interface. Não é possível clicar ou interagir com nada.A versão web funciona normalmente, o problema acontece somente no aplicativo Desktop.Já tentei reinstalar, limpar cache, apagar pastas manualmente, seguir os vídeos oficiais — nada resolve de forma definitiva.Comportamento estranhoA única forma que funcionou (poucas vezes) foi: limpar todo cache, cookies e dados do navegador desinstalar o Figma apagar todas as pastas locais ficar dias sem abrir o app reinstalar tudo novamente Mesmo assim, se eu desligar o computador e abrir no dia seguinte, o erro volta.ObservaçãoOutro usuário relatou exatamente o mesmo problema na

Exporting SVGs in P3 Colorspace injects an additional style attribute for color-profile metadata, causing the element to end up with two style attributes which leads to an error. This breaks the SVG and we can’t deliver our SVG illustrations to Development through Figma. To fix the illustration, development needs to manually delete the additional style, added by the Figma Exporter. That fixes the illustration, but requires a lot of manual labor.  

  The 8th item: Level Design. When I click on any of its cells, it crashes.When I press on certain CMS collection item, CMS panel disappears, UI becomes blank and error message tells “Something went worng in the left panel”. When pressing on other CMS collection items, everything’s ok.It happens both in desktop app (even reset it as troubleshooting suggests) and chrome browser (up-to-date, cash reset).It is strange, as this particular item has only a bit of the text.

Hi ! If you can help it’s wonderful ?I’ve been trying to connect a repository with Figma Make but each time on the figma website i have the same message popping “Could not create repository” in red on the bottom. I tried doing it on chrome and Safari, both failed. Do you have any ideas ?   

😥 I have a problem: I can’t work well with my teammate cuz it's so laggy when we're working on the same project, but when someone closes the project, Figma just goes back to normal for the other one who's still in the project. Is there any method to solve this issue ?

Figma branching seems to be glitching / broken?The problem:Opening a branch from a file the original / main branch is then unresponsive Space bar / hand stope working - when you press space bar, it just opens the Branch Modal Can’t CUT or COPY If on the odd Occassion it does work, it takes forever to CUT Have tried Cut from the Menu’s and not just CMD X Solutions tried and that seem to not solve:Restarting mac  Have tried across files - same issue, so it’s not a corrupt file seemingly 

I’m trying to republish my website via Figma Make, but this errror message keeps showing up, anyone know the reason or could possibly resolve this bug ?

Hello, trying to connect a domain to my figma make project, originally used with square space. Still getting this after 36h: and here is what we can see on square space side : Can you help me with this? i added support as editor of the project