Report a Problem

Using the REST API v2 team-context webhook (event_type: FILE_COMMENT), registered via public OAuth on a Professional plan.ProblemA newly registered webhook delivers events reliably for roughly the first hour, then Figma stops sending events entirely within about 1 to 4 hours, even though every health signal still looks fine.In the dead state:- GET /v2/webhooks/{id} returns status: ACTIVE, with the correct endpoint, event_type, and team context.- GET /v2/webhooks/{id}/requests shows the earlier successful deliveries (all HTTP 200, no errors), and then NO further delivery attempts at all for events that happen hours later. Figma isn't attempting and failing -- it simply stops emitting.- The OAuth access token is valid the whole time (GET /v1/me returns 200).- The receiving endpoint responds 200 promptly; there are no timeouts or non-2xx responses in the requests log.Steps to reproduce1. Register a team-level FILE_COMMENT webhook via the REST v2 API (OAuth, Professional plan).2. Add comme

Yet another UI update that ruins the workspace.Now a whole column width is reducing the workspace size, created to accommodate one AI agent button that I have no interest in using. You’ve moved the library and assets to a less usable place  because you couldn’t figure out how to add the AI agent somewhere else? How can I roll back this change to the version that actually worked?

How do you get rid of “ghost components” after you make sure there are 0 instances in a library or work file, but they are still shown in the Assets panel in both the work file and the library? The flow was: I published the library with a new component → deleted the component → published the library again. It happened within a few minutes, so no one used it.When I try to insert the ghost instance in the library it says “You can't add an instance of a shared component into the document from which the shared component was published if the original component was deleted."So why does it still clutter my assets panel? How to fix this?

Hey there. I was testing Figma Agent and it was working properly except one thing. The only way it could change the labels and texts in my components was to override fonts with some public fonts that are already available in Figma.We’ve bought a licensed Font for our product. and currently, Figma only supports shared-font for Organization-level or higher plans. We are currently using Pro Plan.For now, Figma Agent can help for ideation, but when it comes to designing, I really don’t want to select all the texts made by Agent and style them one by one again. Figma (& Even Google) do not support many RTL Fonts by default. & Most of the popular Persian fonts are licensed & can’t be accessed publicly (“Yekan-Bakh”, or “Iran-Sans”; They are like “Roboto” & “Inter” but for Persian).I think Figma Agent should notice the local font somehow, because I really cannot afford Organization plan just to give Agent access to fonts. There should be a better way. 

Hi,Over de last few weeks our team is experiencing more and more inconvenient and work impeding bugs in Figma. Over the last few days we’ve been struggling to find workarounds for instances for which the ‘Variants could not be loaded’. It’s really awkward and unreliable if we design something and random things cause the designs to change. To name some that really affect our collaboration with other teams:Instances of components sometimes appear empty (this seems to be related to slots?). Changing properties for components with slots no longer work if the content within the slots was edited. Placement of layers seems ‘off’, until the layer is selected and automatically restores its placement. Instances of components that are inserted (Shift + i) are completely empty and void of layers. Copying main components from our spec files to our UI kit causes the variants to become duplicated within resulting in twice the number of variants and causing conflicts. (I’ve raised a support ticket for

This bug appears to be unpredictable, which makes it difficult to understand the root cause.I’ve created many components that contain one or more slots. However, when I make changes to the main component—such as updating colors, padding, borders, or other container-level styles—those changes are often not reflected in instances where the slot area has been configured.I would consider this a bug because it’s essential for us to be able to update the main container around a slot. It makes sense that the slot content itself remains configurable and does not automatically inherit every styling change made after customization. However, the parent component (for example, a card container) should still receive updates from the main component.What makes this particularly challenging is that the behavior is inconsistent. Some configured instances correctly receive the updates, while others do not. To clarify, I’m not referring to changes made within the slot content itself, but rather to update

I’m having an issue with code layers. As soon as I create one, it shows this error indicator, but I don’t see any actual error message. How can I fix this? I’m working on a project and this is a major problem for me.

The result is always the same:On the browser, the error message “Couldn't send to Figma" On Figma, a new completely blank file On Claude Code the mcp outputs “ Status for capture ID `d1ecf357-9ddb-4ecf-b704-c813feb3063e`: **processing**. “ in an endless loopIt NEVER works. Copying and pasting does, but that’s not much help. The whole point here is to have Claude moves stuff around, not people.Has anybody managed to get this thing working?Even a simple HTML/CSS page with no JS whatsoever fails. 

The generate_figma_design tool — documented as "Claude Code only, remote only" in Figma's developer docs(https://developers.figma.com/docs/figma-mcp-server/tools-and-prompts/) — is not available in my Claude Code session despite the Code to Canvas feature being officially announced on Feb 17, 2026. My setup:  - Figma MCP remote server is connected and working (all other tools like get_design_context, get_screenshot, whoami etc. work fine)  - Full seat on a Pro tier Figma plan  - Figma desktop app is running  - Claude connector browser shows Figma connector version 1.0.3 The tool simply isn't exposed in the tool list. Is this a version/rollout issue on the connector side, or are there additional requirements to access this tool?

you upgraded from View → Full seat and the MCP rate limit hasn't reset

When every property on a layer is correctly tokenized except for a border radius that uses a raw value, the "Check designs" feature reports the layer as fully compliant. The raw radius slips through undetected.Steps to reproduce:Create a frame and apply tokens for all properties (color, spacing, etc.). Set the corner radius manually to a raw value (e.g. 8 px) instead of binding it to a radius token. Run "Check designs" on the frame.Expected result:"Check designs" flags the corner radius as a hard-coded value that should be replaced by a token.

I'm currently using Figma, but the Variables feature is still displayed in the old interface. The Variables panel appears as a popup/right-side panel instead of being integrated into the left sidebar alongside Pages and Assets, as shown in the newer Figma UI.I've already confirmed that Variables are available in my account, but the interface has not been updated to the new layout. Could you please check whether my account is still on the older UI or if there is a way to enable the new Variables experience?

Hey everyone,I'm making my new portfolio with Figma Sites and am a bit frustrated.I managed to create the CMS list, link it to a part of my homepage, but only 1 image is rendering in the published website. When I click in any of these, it appears the information of the first project only.  Please check in these screenshots:   I'd like to know what I'm doing wrong, because when I try to reconnect the CMS with each page, the blocks are already linked:  Thank you.

It seems like like if you cut (cmd-X) an element inside a slot inside an instance, and then undo it, it gets in this broken state where it doesn't bring back the element. The sidebar also odd too with a broken Position and Layout elements. Please see video attached. Steps Create a component with a nested slot inside Make an instance, and add some elements inside Cut one or several elements with Cmd-X Undo with Cmd-Z The item(s) don’t show up, and the sidebar enters a bugged state (0:22 in the video)Expected behavior: the elements should restore properly, just like outside of a slot.

I have an educational Figma account, and I'm experiencing an issue where variables aren't appearing in either my drafts or team projects. Interestingly, on my separate free account, variables are visible in both drafts and team projects without any issues.

I have a simple app prototype with content that overflows from the main frame of the home screen, and uses vertical scrolling for the overflow. However whenever I preview the prototype, it renders the home screen with extreme pixelation: turning the entire detailed UI into 3-4 giant pixels. I’ve read through other articles and can’t seem to figure out what’s going on. The frames seem set up right, no accidental zoom, sub pixels or rotation. This screen seemed to work fine a few days ago. 

Hi, I think I may have lost AI credits due to failed generations, and I’m also seeing conflicting UI messaging.I initially entered prompts through the main AI prompt text input while on the Files page, but both attempts failed with “Something went wrong” errors (example ID: 55a3160f-8fcc-4aca-82ac-0ad25065a110). Nothing was ever successfully generated from those attempts.After that, I backed out and tried again from a blank FigJam board instead (which I believe is the intended workflow for brainstorming/mind maps), but it then said I was out of AI credits and would not let me run the prompt — so I was unable to generate anything there either.What’s confusing is that I’m seeing conflicting credit information: A banner says: “Your Full seat is out of AI credits until they reset on Jun 12” But the AI balance panel shows 316 credits remaining, with 0/150 daily credits left and a Jun 30 reset date. It seems possible the failed requests still counted against my daily credits, or there may

Hi,we are running into a serious issue with slots in our design system.Our setup is this: we create and maintain our components in a shared library file, which represents our design system. These components are then used as instances in separate design/view files. Many of our components rely heavily on slots for flexible content areas.The problem: when we publish changes to the design system library and update them in the view file, the slots inside the component instances are not updated correctly. For example, variable assignments such as spacing or padding values are not applied to the existing slot content (instances inside).The only workaround we currently have is to fully reset the slots in the instances. But this removes the custom content every time, which makes the workflow unusable for real product work.This is critical for us because our entire design system is built around slots. It used to work more reliably, but in the current state it is basically unusable.This seems rel

My email was deleted by the institution, I can no longer access it. Can I change the email address? Or can someone help me?I don't have email forwarding anymore, I used to use it.

Hey! I manage a design system in a large organization, but i have recently encountered a major problem.Previously, when removing a variant from a component in our component library, consumers of the library would see a “Missing variant” message in the properties panel after accepting the update, along with a “Reset to default” button. This feature was very valuable for our organization as it clearly communicated that a variant was removed, and it provided an easy way to reconnect to the main component.This messages is no longer displayed. The component instance does not receive the update and looks unbroken to the consumer. There is no way for them to know that the variant is removed and there is no easy way for them to reconnect it. If they select “Go to main component” they go to the correct page, but get a message that “Component was removed from library” which isn’t the case. It just that specific variant that was removed. This is unfortunately a huge problem for our organization a

Hi there,  I want to merge branch to mainClick Review and merge changes… In branch review modal, it says need resolve conflict before merging, so I click Resolve conflicts   In conflict details modal, I can see the compare results, but after I click Keep branch or Keep main, it ran into error    

Hello Figma team, I’ve got an interactive Figma prototype flow that is being used as a portfolio. In some of the work featured I have scrollable design layouts. These previously worked fine, with 2x layouts showing as large shaped panels instead - other layouts that follow the same setup are working fine, it’s just these two (see attached) that aren’t working.I’ve done a full Figma reset and cleared the cache with no fix. Can you advise what this issue might be? 

Hi, I downloaded Xcode 27 Beta on my macOS Tahoe 26.5, then went to plugins > add by url, pasted the below url then I get the error “figma” couldn't be imported because a plug-in with that name is already available. I never installed the plugin before ! is there any fix ?  https://github.com/figma/mcp-server-guide

こんにちは、Draftsフォルダから突然消えてしまったデザインファイルを復元する方法を探しています。何が起こったのかは以下の通りです。私は自分でそのファイルを作成しました（私が所有者でした）。 ファイルはチームプロジェクトではなく、私の下書きフォルダに保存されていました。 18ページのPDFファイルをインポートし、19枚のフレームに編集しました。 最後にファイルを編集したのは6月8日です。 そのファイルは「下書き」フォルダや「削除済みファイル」フォルダに表示されなくなりました。 Chromeの履歴から元のファイルURLを開くと、「このデザインファイルは削除されたか、移動されたか、または利用できなくなっている可能性があります。」というメッセージが表示されます。私は既に以下のことを試しました。正しいアカウントにログインしていることを確認しました。 下書きを確認し、ファイルを削除しました。 別のブラウザとシークレットウィンドウでURLをテストしました。 毎回同じメッセージが表示されます。このファイルを復元する方法、あるいはファイルに何が起こったのかを特定する方法をご存知の方がいらっしゃいましたら、ご教示いただけないでしょうか？どうもありがとうございます。

My subscription was just automatically renewed today. This happened because I was careless—I forgot to turn off automatic renewal.[ invoice redacted by forum moderator to remove PII]I have already canceled the plan in the admin settings to prevent future charges. Could you please help me verify this and issue a polite refund for this accidental charge?Thank you for your support!