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Good morning Figma team,I appreciate all that y’all do, your engagement sets the standard. Honestly, y’all are rockstars in comparison to most other modern communities. I’ve seen a few threads about the review process for a marketplace plug-in taking longer than 10 days. I’m aware of the work load and only want to create some visibility into my situation without adding to any stress to a swamped team.My plugin is also a chrome extension that is live on CWS. The Figma portion is a large part of the feature set and my tool actually pushes business directly to Figma while helping to make solve very real use cases in the infinite canvas space. Directly increasing the value of Figjam and providing churn protection for Ent Figma subs. I have Lucid and Miro users that have thousands of boards they want ported into Figjam but literally can’t because both block bulk extract. Compounding that, my tool is the only tool that provides 95+% fidelity

Hi, my plugin has been showing ‘In review’ for a few weeks now. It’s a simple free plugin which doesn’t have any data/purchase functionalities and I was hoping it would pass review but this is taking a while. Waiting for this to get published to share it with my team.

Hi, I have filed several tickets over the past month regarding my Config ticket refund and has never heard back from customer services. My latest case number is 1886299, can I please get help on this refund as I am no longer able to attend Config. Thanks! 

Hello Figma Support Team, I previously had an active Figma Education Plan that has now expired. I attempted to renew it via Sherid, but I reached the maximum number of verification attempts and cannot proceed further.Could you please help me reset my verification attempts or provide an alternative method to re-verify my student status so I can renew my Education Plan?I need access for educational purposes.Thank you for your support.

Prototypes embedded in Figma Slides no longer allow full vertical scrolling during presentation, even though vertical scrolling works correctly when the prototype is played directly. This appears to be a regression, as the same slides and prototypes worked previously. Whats happening: In the past, I’ve been able to embed interactive prototypes into Figma Slides and present them with full vertical scrolling enabled.Today, I created a new slide deck and added a prototype, but the vertical canvas scroll does not work as expected during slide presentation, despite working correctly when the prototype is played on its own.After noticing this, I went back and checked older slide decks where this behavior previously worked, and I’m now seeing the same scrolling issue there as well. Current behaviour for me:Scrolling only works within the initial height that was load

The attempt to share a project from my starter account resulted in the error message shown in the attachments. How can I get the permission to share my project?

Hello Figma community, I'm running into a very strange issue and I wonder if anyone know how to fix it. I have the feeling it is some king of bug or error because this prorotype was working perfectly before and apparently this problem started occuring two days ago.I made an “Accordion” component, made out of “Accordion Header” and “Accordion Content” — the latter can be changed to variants with different number of itens. Also, each item of the “Accordion Content” can be replaced with another component, i'll be using a “List” component to exemplify here. Accordion Component setup (the actual component on the right, and its elements on its left)With this setup, I was able to make an accordin component that can be opened and closed by clicking on its header. This worked fine for about three weeks.

The plugin list loads endlessly 

Publish was unsuccessful - try again later or contact support”.   I have the same issue, i have tried more hvad 20 times. Can you help?

Trying to fire up prompt in code layer and nothing’s working - anyone else getting this issue?

Please tell me, if the underline is hardcoded in the style and the color has been changed from Auto to a variable - I can't find how to revert to Auto, it only lets me choose another variable, it doesn't delete with backspace, I can't find it in general.

Hi Figma Team,We’re trying to publish a new version of our Figma plugin, Email HTML Generator, but are unable to proceed due to the following error message:“We detected a change to your account details. Please contact support@figma.com to proceed.” Could you please help us understand why this is happening and how we can proceed with publishing the update?

My entire team received the Figma software update, the latest person received since last month. I'm waiting for the update, but my Figma hasn't updated yet.What can I do?

Hello Figma Support,I am writing to formally dispute charges applied to my account related to Dev Mode and Full Seat upgrades.I did not intentionally upgrade my seat.Here is exactly what occurred: I accessed a file shared by another user. That file was associated with Full Seat features. Without any clear confirmation, warning, or explicit consent, my account was automatically upgraded. I became aware of this only the following day. Upon discovery, I immediately reverted my account back to Collab mode. Despite this, I was charged for both Dev Mode and Full Seat.This situation is highly problematic for the following reasons: The upgrade occurred without explicit user consent. There was no clear or sufficient warning that accessing a file would trigger a paid seat upgrade. Billing was processed immediatel

Hello everyone,I am the only developer working on my project OzoneBio. I have never invited any team members and have not assigned any additional seats.Despite this, an extra Dev seat and an additional Full seat were automatically added to my account (redacted by the moderator due to PII). This resulted in incorrect overcharges on invoice No.PA4VQX5K-0002 for the billing period 31 March – 30 April 2026.I have already contacted support two days ago, but have not received any resolution yet.Could someone please escalate this case or provide assistance?Thank you.

Issue Description: I am experiencing a consistent issue with the "Copy Design" button in Figma Make. After generating a design, clicking "Copy Design" and pasting it into the Figma canvas frequently results in a blank frame.Details: Reproducibility: Highly consistent (nearly 100% reproduction rate). Success Rate: Only about 1 out of 20 attempts successfully pastes the design. The rest all result in empty frames. Actual Result: An empty frame is pasted without any layers or content. Expected Result: The complete generated design should be pasted into the Figma file.   

It seems that the native 'Remove background' AI functionality now alters the colors of the original image, making it hard to achieve consistency across multiple images.

OS: Ubuntu 26.04 LTS Browser: Firefox (version 150) Devices tested: Dell Inspiron 15 3530 and Dell Inspiron 3501 Problem DescriptionWhen using Figma in Firefox, an unexpected behavior occurs while panning (moving the canvas) with the cursor. The last sentence typed or copied starts appearing repeatedly across the screen, as if a "Ctrl + V" command were being triggered continuously.This behavior only happens during canvas movement. As soon as the movement stops, the "pasting" effect ceases.This bug directly impacts workflow, making Figma unusable in Firefox and forcing a switch to other browsers.Steps to Reproduce Open Figma in Firefox. Access any file. Type or copy any text string. Move the canvas using the cursor (pan). Observe that the text is

안녕하세요 자동 결제로 인해서 지난 5월 4일에 클로드 결제가 됐는데, 이제 유료 피그마 사용하지 않을 계획이라서 결제 취소 예정이었는데 결제가 먼저 되었습니다…제발 환불 부탁 드립니다 ㅠㅠ

Dear Figma Community,I am having trouble verifying my student status again. My university recently changed its name, which also slightly changed the university email domain. Both the old and the new version of the email address still lead to the same inbox, so I receive emails sent to either address.The problem is that my older Figma account, which is connected to the previous university email address, is no longer verified because the student status has expired. I still need access to the projects from that account, especially for my final semester, but I cannot re-verify the student status successfully.I have tried several times and uploaded the required enrollment documents, including both a short and a long version of my certificate of enrollment. However, the verification keeps failing and says that the documents are not sufficient, even though similar documents had worked for verification in the past.I have spent a lot of time trying to solve this,

Hey!I recently noticed a strange error in several of my projects. When I apply smart animate to a component, the text is increasingly displayed incorrectly.Example 1: I use a zoom effect on an image with a delay, and the text remains unchanged in both states. In the preview, the text suddenly becomes larger. I suspect that my variable mode for the font size is being ignored during the initial interactions, which is causing the error. It is also strange that the error only occurs in the first transition; the other images do not have this problem. Example 2: I have the same problem with the text in an accordion element.

Hey,I submitted 2 plugins and its still in review. Please let me know a tentative timeline so that i don’t open it daily many times and be disappointed. It’s really anxious waiting without knowing when it’ll be done. Below are my links. https://www.figma.com/community/plugin/1628421479801937993/shelf-copy-move-export-layershttps://www.figma.com/community/plugin/1629968321637489252/localhost-to-figmaThank you so much.

Here is the error: TypeError: Failed to fetch dynamically imported module: https://app-aeqw524lvvf2iionbdlcy6i644vdpsps3ywic6xscmfy4bys3o6i.makeproxy-c.figma.site/src/app/App.tsx Figma can't manage to correct it whatever information I give it. The issue seems to be on one of the buttons of the header of the app, but it can't find it. The person who sent me the project has absolutely no problem opening and bring modifications to it. All my Figma Make credits are falling into this error correction, which doesn't lead anywhere. I somehow manage to access it correctly sometimes, but this is a rare case where the version loaded instead is not completely updated, I'm not really sure how it works. Can you help me?

How do I fix this error? 

When attempting to connect our apex domain (pacerpro.com) to a published Figma Site, we received the following error:We use DNSimple to manage DNS records. There is not AAAA record for the apex domain in the records. The only AAAA record (which we don’t want to remove) is the following subdomain:AAAA api-ip2.pacerpro.com 2604:a880:400:d1::7a8:c001How can I resolve this issue?