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Question

I can't click through all the slides in prototype

  • May 13, 2026
  • 1 reply
  • 8 views

Hazel Wong

I have created the prototypes to show the storyboard in the website hero. So I used click as the interaction between the storyboard so people can go through the storyboard in the preview mode.
It worked for a long time. And all of the sudden the prototype is broken, the images keep going back and forth between image 2 and 3 when I click it. 
Can someone help me to take a look?
 

 

1 reply

Celyn_L
Figmate
  • Figmate
  • May 13, 2026

Hi ​@Hazel Wong, Celyn from Figma Community Support here.

Thanks for reaching out. I understand you set up a storyboard-style prototype for your website hero using click interactions so users can step through it in preview mode, and while it was working before, it’s now looping between images 2 and 3 when clicked.

Appreciate you sharing the prototype link, that’s really helpful. Could you also invite support-share@figma.com to the file with “Can view” access? That’ll allow our team to take a closer look at the setup and investigate what might be causing this.

I’ve also created a support ticket so the team can work with you directly to resolve this - your case number is #1899879.

In the meantime, it might be worth checking if there are any overlapping or duplicate “On click” interactions between those frames that could be triggering the loop.

Someone from the team will be reaching out soon, so please keep an eye on your inbox. Thanks!