I’ve forgot to cancel my subscription yesterday and tried to contact the support to do so and get a refund, but no one is awnsering any of my emails.
Solved
Refund and cancelation
Best answer by Celine_
Thanks for the additional context, I’ve shared it to our internal team. Great news, I see in the backend the support agent has replied and solved your issue!
Please check your inbox when you can, I’ve gone ahead and closed the topic here, thank you.
This topic has been closed for replies.
Hey ​
That said, I can see your ticket has been assigned to an agent who is already investigating. I've also added a follow-up note to increase visibility. They'll get back to you directly as soon as possible. Thanks for your patience!
Ok, I undestand that, but I did not use any of the pearks and utilities after the renovation. I tried to reach the support immediatly after I see the charges in my bank account.Â
Thanks for the additional context, I’ve shared it to our internal team. Great news, I see in the backend the support agent has replied and solved your issue!
Please check your inbox when you can, I’ve gone ahead and closed the topic here, thank you.
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