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It's been over a year since I signed up for the Education plan and I'm still a student. I want to renew (or upgrade) my student status, but the message keeps saying I'm verified and I can't access the Professional features (which are free for educators). Please, I need to upgrade and renew my Education plan.

I’m creating a template in Figma Slides. I deleted the predefined colors and added new ones, but when I click “Remix Template Colors,” the old deleted colors come back (with broken links in the ‘selection colors’ overview). It seems they’re not actually removed. Has anyone else experienced this?

Before you used to be able to command click on an entire frame and it would collapse all groups inside the frame and the frame itself. Now if I have a frame that has 100s of layers and layer groups and I am trying to find a specific layer, I can’t collapse all folders easily to find the correct layer group.

Hello everyone, I’ve run into an issue in Figma prototypes: whenever a component has a Background Blur effect, Smart Animate stops working correctly. I’m looking for any known workarounds or explanations. Scenario A Frame/Component includes: A semi-transparent fill (e.g. white at 20% opacity) Background Blur effect (Radius: 20px) I use Smart Animate to transition this component between different states (variants, interactive component states, or separate frames). Observed Behavior Without blur (same component with only an opaque fill and no blur), all Smart Animate transitions run smoothly. With blur applied, Smart Animate transitions: Jump instantly without interpolation, Or fail to animate entirely. Questions Are there any known Figma limitations or bugs when using Smart Animate on layers with Background Blur? How can I achieve smooth Smart Animate transitions on blurred components without relying on masks or overlays? Could there be a prototype setting or component hierarchy detail

When I export a screen as a PNG or JPG, there will be random faded grid lines on some parts of the image. The filter icon in this example also doesn’t have a box around it in Figma. I’ve tried exporting with different settings and always get the same result. There’s no grid on the screen in Figma - it looks completely normal there. When my coworker exports the same screen, it’s normal for her. Any idea why this is happening and what I can do to fix it?

When I click update to update my branch with the main file, I get this prompt. This just started happened within the last 2 weeks or so. This is unique to me, my other team members are not having this issue. thanks

Hi guys, If I try to copy an element from a frame, far away from that frame on the main canvas, that element is still gonna get copied inside that parent frame. What’s the point? If I drag the page miles away from the parent frame, my intention is probably copying that element somewhere else, not in the same frame, no? edit: I can’t tell you how annoying and illogical this is. Is it a bug? It didn’t work like that in the past, I know for sure. Or is it by design for some weird messed up reason?

A couple of bugs that have been annoying me lately: Unable to click “+” for strokes and fill and effects. I am able to apply variables, but whenever I click “+”, it would not respond. Unable to remove strokes, fill and effects. Once I apply them, I cannot click remove. If I do it on a browser though, it works Left click not working on elements sometimes. I have tried restarting the application over and over again but these bugs keep consistently appearing

Hi, I was previously on a paid plan however after switching to a free plan I now have lost access to the billing section within figma. I still need to access past invoices for this account. Is that something that you might be able to help me with? Regards, Jay

Just published my site using Figma Make. Using the provided URL, the browser shows a blank screen. How can I fix this?

Hello, I’m currently using the Figma for Education plan, and I would like to use the AI First Draft feature to assist in my academic projects. I’ve checked my settings, and the feature appears to be enabled, but for some reason, I still can’t access or use it. I’m not sure why this is happening, and I would appreciate any help in resolving this issue. Is there any limitation with the Education plan regarding this feature? Or is there something else I should configure? Thank you in advance for your support. Best regards,Mario

Hi there, I’ve moved from Berlin to London. I cancelled my subs for awhile and today I wanted to renew the Professional Plan and it kept throwing me this error. I’ve tried to change the card to my German account, and change the currency everything. Pls help.

it was so hard to find compairing with the older version...This is BAD as this function is a frequently used function!

Around 2–3 months ago, Figma links to slides and frames used to be shorter and cleaner. Now, when you copy a link to a slide, frame, or object, the URL is significantly longer and more complex. 🔍 Example: Before: https://www.figma.com/file/abc123/My-Project Now: https://www.figma.com/file/abc123/My-Project?type=design&node-id=44%3A2920&t=abcd1234&page-id=44%3A2919&mode=design Can I copy the shorter link?

When cropping an image, it’s not always possible to hold down the arrow keys to reposition the image within the crop boundary. Sometimes it doesn’t move more than one step. It’s a little frustrating and inconsistent. It seems to have something to do with what’s in focus - when I click the image and it becomes focussed in the Properties panel (under Fill), then holding the arrow keys works. When it’s not focussed in the Properties panel (but still selected on the canvas) it doesn’t allow you to hold the arrow keys, yet you can still move one step at a time. I’ve only noticed this behaviour happening recently. Of course, you can drag to quickly move the image within the cropped area, but this doesn’t snap to the pixel grid (even when snap to pixel grid is turned on) - but this is besides the point.

On the canvas, the mouse arrow is always replaced by that tool, that is currently selected. But on hovering over e.g. the edge of a section, over elements with comment tool active etc., the mouse stays the same and onl shows a mouse arrow, instead or the resizing icon, or the comment icon etc. Mouse Arrow does not change on hovering over elements, so that its unclear wich tool is being used or is available Please make repair the mouse to change to the right tool on hovering on different contexts again. It really makes working harder, because you are not sure which tool is currently selected. Thank you!

Hi, When creating a webpage, adding images with Aspect Ratio Lock enabled, applying them to ‘fill’ the container they are in, then previewing the prototype in Responsive View (Z) cuts off the bottom half of the prototype. Steps to reproduce: Create a new webpage design in Figma. Example: 1920 wide Add images with Aspect Ratio Lock enabled. Set the images to Fill the container they are placed in. Preview the prototype and swap to Responsive View (Z shortcut) Expected Result: The full prototype should display correctly in responsive view. Actual Result: The bottom half of the prototype is cut off in responsive view. Notes: I am on a Mac Studio Display (2560px wide) + the main frame is 1920px wide. This issue appears to happen consistently when the frame is smaller than the resolution it’s being scaled to in Responsive View. (1920px frame scaling up to 2560px) Moving the browser width inwards allows more of the full website to show. I use responsive images daily, and my current work aroun

In Dev mode if I want to just copy one or 2 lines from the style code block, it’ll paste it out as just a unicode instead. I’ll have to use only the copy button to copy all the code for it to work - which is overkill and a waste of time for what I need. This never use to be the way.

I made a Figma Make which is quite complex (more than 2200 lines of code in the App.tsx file) and now when I want to add or change something, the code stops during writing, Figma make reasons then goes back into a code writing loop and starts again like this... Sometimes after several reasonings it arrives at something but it loses all the work already done up to that point... Please does anyone have a fix to rectify this? I would really appreciate some help

Just playing around with Figma sites on my mac and I noticed the the preview functionality tends to hang while it’s loading or it just loads a white screen. It’s pretty common occurance and reloading the project and restarting Figma doesn’t seem to fix the problem. My work around is that I found the Figma Site web app in the browser doesn’t seem to have this same caching issue. So at the moment I run Figma sites on the mac app to do all the design work but run the preview in the the browser app as it has no issues reloading the Site preview. Anyone else having similar issues running Figma Sites on the mac?

Good day. I am attaching a photo. 1. I created an ellipse 2. I blurred it using blur 3. I am trying to change the overlay type. It does not change.

Description When I update a font family variable in my design system (e.g., changing FontPrimary in the brand collection), the text on some pages doesn't visually reflect the new font. The change does apply, but the new font only renders after I double click or otherwise interact with the text. Until then, the old font appears on canvas. This issue seems to affect styles that use font variables indirectly through alias collections and text styles. Steps to Reproduce Create a font family variable in a brand collection (e.g., FontPrimary = DM Sans). Reference this font variable in an alias collection that defines type scales. Apply those variables via Text Styles across multiple pages in the file. Change the value of FontPrimary to a different font (e.g., Inter). Observe: some pages update correctly, but others still show the old font. Double click on text on the affected pages — it instantly updates to the correct new font. Expected Behavior All text styles using the updated variable sh

Hi, I’ve noticed an issue with changing the font family in the variables modal. The font does not update across all pages and components automatically. The font can be changed to the correct family when double clicking on a text box. Cheers, Sanny

My dev mode is not starting even if ive verified my student account.

When sharing a link to a page in Figma to a viewer, we have recently experienced that the viewer can not see the updates made by the designer when the reviewer is revisiting the page via the link the day after?It’s creating a lot of frustrations when you think the viewer is seeing the same thing as the designer is, but they can’t see the updates that have been made since last.We have not noticed this earlier. Is there a fix for it? We have also experienced that the updates made by one designer (in the most recent case a new page added in a file) was not visible to another designer until the other designer reopened the file. This causing great frustrations when designers working together online on the same project.