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i want to sign up for figma education but i dont want to have my school email on my figma account is there any way that i can use my school student pass to verify my status? Or add my school email as second email to use in figma

Hello Figma Support Team,I would like to confirm how many times I was charged for invoice ZBE1TDVN-0001 ($22.00 USD).I can see two possible charges around April 17–20, 2026, but I am not sure if both were actually processed. Could you please check the payment history on my account and let me know? 

I’m experiencing a persistent copy–paste issue in Figma.Whenever I copy frames or components from Figma Make to a Figma Design project, the layout gets distorted — spacing changes, auto-layout breaks, and typography styles don’t map correctly.If anyone has faced this and found a reliable solution, please share. This is slowing down my workflow, especially when combining Make explorations with production-ready design files.

I have successfully uploaded images in Figma Make numerous times but today, i’m trying to upload an image to replace an old one on our Figma Make site and the image will not show up, it’s showing broken despite trying dozens of times. The AI tool is now telling me I can’t upload an image using the “Upload an image” feature built into the chat which is what i’ve used before, and that I need to upload it through the asset library which I’ve never done before and have no idea where it is. I did upload it to my account and provided the embed code and that didn’t work either. i’ve gone through thousands of credits troubleshooting this with the tool. So frustrating. 

Domain: https://www.caligarden.com.mxOur domain was connected with FIGMA and everything was working. We made a DNS change to implement weglot.com and it broke the FIGMA connection. We deleted all the DNS records, removed the domain from FIGMA and set it up again. All the DNS records were updated properly and the green checks were beside the CNAME, TXT and A records. Waiting over 24 hours and no SSL.After waiting 24 hours, removed the domain from FIGMA, deleted the DNS, and set it up again. Now waiting over 2 hours and still no SSL. ChatGPT has reviewed the DNS, the Figma status and has provided the following: Where You Actually Stand Right Now✔ DNS globally correct✔ CNAME correct✔ TXT verified✔ A record correct✔ Figma confirms DNS validatedThe only missing piece is:🔒 Certificate issuance + attachment at Figma’s CDN edge Opened a support ticket on Friday but have not heard back. 1757257 is the case number. Why is the SSL not getting issued?

Submitted Basalt on March 15, still pending. Plugin exports Figma variables to Git as DTCG tokens. Any status update?

My boss recently paid for a full seat Figma professional annual plan. I had already set up my design system and published it. I open my account today, as soon as I login I find out that my account has been demoted to free account. I don’t understand why can someone help me out with this issue. Also noticed it is a persistent issue with so many users reporting the same thing. Thank you

i want to calcel. and refund!!!

On 9th April we were scheduled to charge for our annual figma subscription renewal. We were ready with our corporate credit card to make the payment.But just an hour before the renewal automatically happed. And it didn’t charged the previously saved or used corporate card instead it charged my own credit card which was never been used or saved in figma for any charging. It was more than a 1000 USD that charged my own credit card. I was quite surprised to see this and immediately raised it to support team. Though they used to reply within hours or the same day before but it has been almost 4 days still no reply.  Then i did some research and tried to console my brain with some logic that why this happened [keeping some hope that it will get resolved soon]. Here is what i found:Figma's billing interface deliberately hides active credit card details to comply with strict payment security standards, often making the "Payment details" fields appear completely blank. This creates the frustra

Hi Figma Support Team,I accidentally deleted one of my Figma files, and it was also removed from the Trash, but I wanted to check if it is possible to restore it from your server-side backups.As unfortunately by mistake it was clicked- ‘ permanently delete’ from trash.Here are the details: File Name: Untitled or Untitled 2 Date & Time When File Was Deleted: 17 April 2026 around 10PM SAST  This file is very important for my ongoing project.Please let me know if there's any chance to recover it.Waiting for team figma to get back me as soon as possible with recover my file link.

Hi team, My plugin:https://www.figma.com/community/plugin/1619733963699677957/variables-tokens-collections-importerIs still in review after 10 days. Please can you let me know when this will be published. It is a very simple plugin.

I can't see image in this file with editing but in my web browser smartphone i can see picture with editGuys, help me for this problem. Thank you

I’m using the framework agnostic Template API (moved away from the React specific approach) and the CLI (v1.4.3) to publish code connect files to our library.The publishing succeeds and the code connect preview displays in the right panel when switching to dev mode. When I open the “Component behavior” modal, the code connect preview snippet does not display when toggling properties within the component. It does show the component as “connected” within the modal as well.I’m wondering if anyone else is having this issue.

Hovering over a bound variable used to show its resolved value and description, but that’s no longer happening. Now the tooltip doesn’t appear.This was working fine before, so it feels like something broke in a recent update. Seeing it across different files.Makes it harder to quickly inspect variables without digging around.Would appreciate confirmation if this is a known issue or an unintended regression.

While building a site in the new Figma Site, I ran into a typography issue:When I use a typography variable with different font sizes for Desktop, Tablet, and Mobile, the correct value shows only if I apply the variable directly to the text layer.But if I use the same variable inside a text style, the published site doesn’t respond to modes — it just shows the default (Desktop) size, even on smaller viewports.This seems like a limitation or bug in how Figma Site handles mode-based variables inside styles.Would love to know if this is expected behaviour or still under development. Happy to share screenshots or a test file if helpful.Thanks! 

We recently paid a design team to build a Figma for us. When they were done, they transferred ownership of the file to us.However when we open the file, it stated we only have view access, and to request access from the admin in order to edit / use dev mode. We requested the access, but it maintained we needed to wait for admin approval.However, CoWink is the only user in our team, and it has a full seat.[redacted image with PII - DJV 17/4/2026]And there is nothing in the admin indicating a need for review.I tried the normal support, but the AI was absolutely useless and kept telling me to just go and approve the review as an admin. Is being owner somehow not being admin? Who else could be admin if there is only one user? Why wouldn’t having a full seat be enough to work on a file that we are owner of?I also opened a support ticket, but there has been no response for 24 hours, and since we have paid for Figma and can’t use it, this is quite frustrating so I am hoping someone can provid

Yesterday, I used the Figma Slides export option with no problem. Today the option is greyed out for all Figma Slide decks. I can no longer export the deck, I’ve checked with my teammates and they have the same problem. Please help, as it is an important part of our work and should be included in our business plan. 

Even after downgrading my subscription and sending multiple follow-up requests to cancel - without any response from a real person. I’ve been forced to dispute the charges with my credit card company. Logged a support ticket to no avail, this needs to be resolved.

I'm experiencing a problem with the font size not rendering as expected.

Hi, when I have many document tabs open I am unable to select the Figma window itself. I need to select the Figma window title bar to move the window but when there are many tabs open it prevents me from selecting the title bar. I am forced to choose which documents to close and sometimes all of them are important. Please fix so that part of the title bar is always selectable regardless of how many documents are open

I have already completed verification through SheerID successfully, but I still cannot use the Figma Student benefits on my account. At the moment, the student plan does not appear to be activated, even though my verification has been approved. I would appreciate it if you could check my account status and help resolve this issue. Please let me know whether there are any additional steps required from my side.

We have purchased multiple licenses and needs to merge them into a single account.

I cannot use Figma Desktop on my company device, where CrowdStrike antyvirus blocks it ​​From the IT dept i received more detailed info  Can anyone provide me help with this one as I cannot access Figma Support to open direct case for this. 

Hello, My friend shared me project with variables and it doesn't work for me, he can update variables and i cant. I wrote in variables what i need and it didn't change in the final version. He have paid version and i am running on free version. Maybe there will be issue? I have desktop version and i tried online version, on both versions is the same problem.  Thank You

I upgraded my Figma account to the Education plan a while ago. I think I selected the wrong education level during signup (high school instead of higher education).I am currently in higher education and I want to use Figma Make, but I do not receive any credits.Could you check my account and help me switch to the correct education plan so I can access the credits?