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Hi team, My plugin:https://www.figma.com/community/plugin/1619733963699677957/variables-tokens-collections-importerIs still in review after 10 days. Please can you let me know when this will be published. It is a very simple plugin.

I have submitted several support tickets to get a refund for Config 26. Nothing but crickets. This shouldn’t be that hard to do.  Latest support ticket: 1821932

A coworker is trying to transfer her Config 2026 ticket to me, but we can’t seem to find any support or guidance on how to do it. What’s the best way to handle this or get help from Figma?

I noticed that my Figma app hasn’t received some of the recent updates such as new left navigation bar and Slots for components.I’m using the desktop app, and I also tried installing the beta version, but the features still don’t appear in either version.To troubleshoot, I also reinstalled the application, but the issue remains the same.Are these updates still being rolled out gradually, or could this be related to account permissions, region, or workspace settings?Thanks in advance for your help! The actual left bar  No new UI in the help section 

Hi! I’m having an issue where when I select multiple separate frames at the same time and export them together (not grouped, each frame has clip content selected) some of the frames will be missing content that is inside of them. For example the first frame will be fine, but the second frame will be missing one image even though it is inside the frame layer I exported. If I export each frame one at a time, this is not happening. I’m not sure what my issue is and have reinstalled figma. I do this many times a day for work and it has just become a problem for me. It is happening in the desktop app and browser.

Hi Team,We are facing a critical issue. A very important Figma file is completely missing from our workspace, personal drafts, and the trash folder. Global search is also not finding it.When we try to open the old prototype link, it gives a 'Prototype not found' error. Since I am on a Starter plan, I cannot create an email ticket, so I am requesting help here.File Details: File ID (from URL): 8PWGNMF3jj86lRGpx4WC7m Creator/Owner Email: [redacted by forum admin/moderator to remove PII] My Email: [redacted by forum admin/moderator to remove PII] Could a support agent please check the backend status of this file? Was it permanently deleted, or is it linked to a different account? We urgently need to recover it. Thank you!

I’m having an issue when moving components between files. Every time I transfer them, they seem to break from the original file. I’ve already tried all the solutions I could find in the forums, but the components still break when moved into a different file.Could someone from support please help me move these components into a new file connected to the design system? 

I have been experiencing unusual behavior in Figma for several days. When I use Spacebar + mouse to pan, the canvas moves unpredictably in different directions while the spacebar is pressed. Refreshing Figma temporarily resolves the issue, but the glitch reoccurs frequently. I am using Figma Web.

Hi Figma team,We submitted our plugin for review 30+ days ago and haven't received any updates since. We wanted to check in to see if there's anything on our end that needs attention, or if there's currently a longer review backlog.Plugin name: UI Skeleton GeneratorSubmitted: 18th March 2026We've reviewed the submission guidelines and believe our plugin meets all requirements, but we're happy to address any feedback if something needs to be revised. Any visibility into the current status would be really helpful for our release planning.Thanks for your time!

When I export some small social media ads (1400x1800/1440x2560 pixels) they are ok, when I export individually, but if I export 3 at the same time, some of the images are missing.I’ve cleared space on my laptop, as that was suggested as a solution, and have installed the latest desktop version of figma.Issue also happens when I’m using browser version.It’s not happening for my work colleagues who are working on same account, so it’s just me.Any suggestions?

To whom it may concern,I have a student account which I am trying to log into. I have forgot my password, whenever I click the button to email me a password reset link, nothing happens.I am writing this from a temporary account which will be deleted when the issue is solved. This needs to be solved ASAP as I need to produce some crucial designs.Best,Ionut

I have a component for a quote box with two variables (large and small). The quote text box has a text property applied (so that if I change the copy, it stays the same when I switch between variants). I did have the text in the large one set to a larger text style than the small one. But now, when I try to edit the text, it changes the text styles in both versions to match. I want to be able to have the text that is in them linked, but not the text style.This has been an issue since the latest update.

Nested variant property reverts to default in consuming file (library component) Bug type: Feature not functioning as expected Environment: Figma desktop app on macOS Library file URL: https://www.figma.com/design/4hRzDLwr2YIeNgxIiNWBH1/My-Account?node-id=1-40&t=b7pqGU2GtRsvgjYe-1 Consuming file URL: https://www.figma.com/design/XlA6pOMDy6iFXaEK92yCj3/Somerford-Park?node-id=15335-87147&t=uoIVKL7XdNHeAcc7-1 Parent component set: My Account – My Orders Nested component set: Partial – My Orders List Item Variant property that reverts: Type Expected result: A

When I select a frame and then click on the presentation button, it opens two different tabs: one with the cover and the other one empty. Also it’s not possible to select flows.

Dear Figma Support Team,I hope you are doing well.I am writing to request your assistance regarding an issue with my account. I recently noticed that my team has been locked due to an unpaid invoice. However, this invoice was created by mistake.I already have an active annual subscription, under which I received 3,000 AI credits. Unfortunately, I accidentally selected the 15,000 AI credits option, which generated a new invoice unintentionally.I kindly request you to please cancel this incorrect invoice for the 15,000 AI credits so that my account can be unlocked. At the moment, I am unable to continue my work as all features are locked.Your prompt assistance in resolving this matter would be greatly appreciated.Thank you for your support.Best regards,Syed Shabeh Abbas[email redacted by forum moderator to remove PII]

Hello Figma Support Team,I recently purchased 1 full seat on the Professional monthly subscription plan, and the amount charged was approximately $20 + $3 tax.However, I have now received a renewal notification showing an estimated renewal amount of $58.71, which is significantly higher than what I expected for a single full seat.Could you please help clarify: Why the renewal amount is showing as $58.71 Whether any additional seats or charges have been added to the plan What the expected renewal amount should be for 1 full seat  

I just published the library but I don’t have the option to export. After clicking publish, I went back into my assets tab and saw that the option to “publish” appears again...so I tried clicking on it but then the new window I have unchanged components (which is true) and the blue publish button is greyed out. Is this a bug of some sort? I tried closing out of Figma entirely a few times and that still didn’t work. Over in the Figma Make tab, it doesn’t acknowledge the library at all.(I’m not on an edu. account but a company account) Thank you!

I find it really annoying when I have to click collapsible libraries name everytime I want to changes the text style. I only have one library in my file, why it has to be hidden in the collapsible menu.Is there anyway that I can set it to be open by default?

While building a site in the new Figma Site, I ran into a typography issue:When I use a typography variable with different font sizes for Desktop, Tablet, and Mobile, the correct value shows only if I apply the variable directly to the text layer.But if I use the same variable inside a text style, the published site doesn’t respond to modes — it just shows the default (Desktop) size, even on smaller viewports.This seems like a limitation or bug in how Figma Site handles mode-based variables inside styles.Would love to know if this is expected behaviour or still under development. Happy to share screenshots or a test file if helpful.Thanks!

I’ve tried contacting your sales team via the contact form but haven’t received a response so far. Some of my colleagues have also reached out and haven’t heard back either.Could you let me know if there’s an alternative way to get in touch, such as a phone number or direct email address?

i cannot edit my own file and when i get the email to approve the edit it doesn't work even though the email is coming through on my own account please can i get some assistance Also no matter what account i use to view my project it won’t do anything besides view it. 

Hi, After I submitted my plugin, I have not receive any email confirmation that the plugin has been received.Also there is no way for me to know the status of the review of my plugin.So I was wondering if someone could help me figure out how to track the progress of the plugin review process. My plugin is here: https://www.figma.com/community/plugin/1617090343749381048/zoompicker Thanks

Buenas.porque mis proyectos de pierden 

Figma deducted two payments within a single month; however, the subscription or account update was reflected only once.

I’m publishing my Make kit package (@my-org/figma-make-kit) to Figma’s npm registry from GitHub CI (currently 2.0.0), but when a user in our Org creats a new Make files using our Kit, Figma Make still pull the older kit-published version (1.0.0).When I try to update the kit in Figma via Edit items in kit + Update kit + Publish, Figma attempts to publish the package to Figma’s npm again and fails with “this package version already exists” and the Update kit modal also tries to bump the version (e.g., 2.0.1), which would then conflict with my CI publishing flow, as the next time we would try to publish from CI to Figma, we will get an error in CI “this package version already exists”.Is it possible to automate publishing of Figma Make Kits from our own CI?Why Figma Make is not able to consume the latest CI-published version to Figma’s npm registry without requiring Update kit to pub