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i am using Macbook and its not available in the app or in the website so what is the solution for that ? its not available in the help section in the file or in the view tab and i do not have additional resources tab…My account does not have the UI3 toggle available on the desktop app or the web, please manually flag my account for the UI3 release.

I started using Figma Make 1 week ago and subscribed to the Professional plan(full seat).The design copy feature was working fine at first, but when I checked again today, it seems to be disabled and I can no longer use it.

As of the last update, when you use the “Remove Background” tool, it deletes the original, whereas it used to just hide it. Using both versions to create a new image has been a major part of my daily workflow.If I start my duplicating the image, and only removing the background on one layer, it combines all layers into the result.Is there a way to restore the original functionality? Is anyone else experiencing this, or just me? Is there a workaround?

Hi,I want to report a critical issue with typing/input in Figma and FigJam on Windows.Problem:Typing becomes extremely laggy or completely unusable Characters are skipped or input behaves unpredictably Sometimes typing only works correctly when holding Ctrl Scroll/zoom behavior also becomes inconsistentImportant observations:The issue starts after a short time of working (initially typing works fine) Affects both Figma desktop app and browsers (Chrome, Edge) Occurs across multiple accounts and different machinesScope:This issue affects over 30 of my students It is not limited to a single setup or device Makes it impossible to conduct classesAdditional detail:Users on iPads do NOT experience this issue at all Other applications (e.g. OneNote) work perfectly fine on the same devices Resetting Windows and r

Need to cancel virtual ticket so I can purchase in-person one for Config 2026, but am unable to do so, Im just in an unhelpful loop of hell.

I’m publishing my Make kit package (@my-org/figma-make-kit) to Figma’s npm registry from GitHub CI (currently 2.0.0), but when a user in our Org creats a new Make files using our Kit, Figma Make still pull the older kit-published version (1.0.0).When I try to update the kit in Figma via Edit items in kit + Update kit + Publish, Figma attempts to publish the package to Figma’s npm again and fails with “this package version already exists” and the Update kit modal also tries to bump the version (e.g., 2.0.1), which would then conflict with my CI publishing flow, as the next time we would try to publish from CI to Figma, we will get an error in CI “this package version already exists”.Is it possible to automate publishing of Figma Make Kits from our own CI?Why Figma Make is not able to consume the latest CI-published version to Figma’s npm registry without requiring Update kit to pub

The behavior when pressing “Esc” in the Variables panel is not working as expected. By default, whenever two or more windows are open, the last child window should be the first one to close when pressing Esc.In the Variables panel, the behavior is reversed, and the parent window closes instead of the child window.My suggestion is that, when a sub-window is open inside the Variables panel, pressing Esc multiple times should close each window in the correct hierarchical order. Reported behavior:Esc key behavior in the “Variables” panelExpected behavior:Esc key behavior in the “Styles” area 

Hello,I am currently a university student in South Korea. I am trying to verify my student status in order to use the Figma student plan.SheerID Verification Support told me that my verification was approved on April 17, 2026. I did receive the approval confirmation email on that date, but the approval has not been reflected in my Figma account.If needed, I can provide student verification documents, such as a certificate of enrollment, by replying to this email. I would appreciate it if you could review my case and let me know how to proceed.My name is YunJin Kim, and my email address is (redacted by the moderator due to PII)Thank you.

Hello, I am a college student. It's nothing but student authentication ended while using pygma, so I tried several times to get it back, only the limit was exceeded and it wasn't authenticated. Since I am a student, I do not have funds, but I would like to ask if you can authenticate me once more.

Hello, I recently started a full-sheet annual subscription. But after that, I got a new job recently, and the company said it supports the Figma subscription by paying with a company card, so I want to cancel and refund the annual subscription I paid for, and then pay again with a different card.

Hi , I am unable to use a third-party tool (Weavy) because Figma consistently returns figma.com/blocked.html during the connection flow. This happens across Brave and Chrome, on different networks (including mobile hotspot), and even with newly created accounts, which suggests the issue is not account- or device-specific. It appears the tool is attempting to load Figma inside an embedded/iframe context, which is being blocked. Could you please confirm whether embedded authentication or app loading is restricted, and advise the correct redirect or popup OAuth flow that integrations should use to avoid this error? I am accessing Weavy directly through the official website of Weavy (weavy.ai) using my Weavy account. However, when I try to open or connect my designs inside Weavy, the Figma authorization flow redirects to figma.com/blocked.html and returns 401 errors.I understand that the Weavy / Figma integration is not yet fully available on the Figma platform. My

There’s a reproducible bug in Figma’s OAuth (not MCP) flow for private apps.If you are already logged into Figma with only an account that does not have access to your private OAuth app, then when you go to start the OAuth flow it crashes with a misleading error message:“OAuth app with client id {your client id} doesn't exist”Your app likely does exist, but Figma’s account selector is happening too late in the flow.Unfortunately there is no prompt=select_account parameter implemented by Figma.The solution is to completely sign out of Figma in the browser you are using to test the OAuth flow, then try again.I hope this saves time for people searching for this.

When I use the AI “Replace Text” feature in Figma, the generated content replaces my text correctly, but it causes serious issues in my components and prototypes. Design is normalPrototype is damageWhat happens:Text, icons, and overall component layout become distorted Elements appear misaligned and “fragmented” (almost pixelated or broken into uneven spacing) The entire component loses its visual consistency The issue persists and cannot be easily fixed manually:This significantly degrades the quality of my prototypes and makes them look visually

ProblemThere's no plugin or REST API that exposes a fresh view of which team libraries are currently subscribed to by a file. After a user adds or removes a library mid-session, every documented and undocumented signal continues to report the prior subscription state until the file is reloaded. This makes it impossible to write a plugin that correctly classifies orphan references (variables, styles, components from libraries no longer linked to the file) without asking the user to reload Figma after every library change.Use caseWe're building a plugin that scans a file for orphan references — bindings to variables/styles/components from libraries that aren't subscribed by the file. The orphan signal we use today is figma.teamLibrary.getAvailableLibraryVariableCollectionsAsync(): any remote collection whose key isn't in that response is classified as orphan. This works perfectly when the cache is fresh (after file load), but breaks s

Hello, Figma team, I logged in to my account (redacted) today, and surprisingly it shows that the account is suspended without any prior instructions. I’m a design student, and I use Figma mainly for coursework and personal projects — like working on group presentations, creating interactive website prototypes for assignments, or learning UI design. My academic life really depends on Figma right now. I urgently need access to the files in my suspended account because I have deadlines coming up. I sincerely hope you can review this suspension and let me know what caused it, so I can make sure this misunderstanding doesn’t happen again. I have always followed Figma’s terms carefully, and I will continue to do so. I’d really appreciate your help.Regards,Sabrina Chen

안녕하세요.오늘 결제가 된 구독 건에 대해 환불을 받고 싶습니다.

I am encountering an issue where publishing changes to a Main Component in a library file is systematically removing prototype connections added to instances in a separate file.

I’m trying to publish a Figma plugin using my account.During the publishing process, Figma asked me to enable two-factor authentication. I have already enabled 2FA, logged out, logged back into the Figma desktop app, and completed the 2FA verification successfully.However, the plugin publishing page still shows this message:“We detected a change to your account details. Please contact support@figma.com to proceed.”I emailed support@figma.com, but received an automatic reply saying Starter and Education accounts should post in the Support Forum.Could a Figma Support Specialist please help verify my account and unblock plugin publishing?

Hello , I was using AI to work on a project. It worked fine until the AI credits got finished midway. When I resumed the next day I could see it has completely messed up the code and lost everything. I tried to restore to an older version and It still is not able to restore it.this is the project I was working on

Me suscribi a figma y pague 5 dolares el mes pasado, pero este mes me subieron a 35 sin consultarme, ya monte un ticket y no me responden ni solucionan nada, como hago para denunciar el abuso?

Hello Figma Support Team,I hope this message finds you well.I am reaching out regarding a concerning issue with my AI credit usage.Two days ago, my account had 3,000 AI credits. After using Figma’s “Make AI” feature for ca. 10 prompts, my credits dropped significantly to 1,220. Notably, my last prompt alone consumed 136 AI credits, which is unusually high.For context, this level of usage is extremely high compared to other AI tools we currently use. Under our Pro Plan, 3,000 AI credits should equate to roughly 30 prompts based on the current credit logic. Even when considering higher-tier plans, the numbers still appear disproportionate:Organization Plan: ~35 prompts × 100 AI credits Enterprise Plan: ~42–43 promptsAdditionally, 2–3 months ago, AI credit consumption was much more consistent and transparent. Prompts typically triggered alerts such as:"Used 5 AI Credits" "Used 7 AI Credits"

we had publish a website for our thesis a few days ago and it was working fine, but when our professors had checked it just now it suddenly broke, where all the assets are stretched or the desktop version shows the mobile version, even though we had changed virtually nothing in the file after passing it, just the desktop version is the part thats broken, the mobile version works fine

Every time I try to use the AI feature ‘Expand an image’ the platforms responds with “Can’t expand transparent background”. It does not matter if the image is added as a Frame fill or is standalone in the page. If it is in ‘Fit’, ‘Fill’ or ‘Crop’ mode. It is just not working.There was a similar problem about a month ago and it was resolved but now I experience the same error. I need an explanation and a timeline on when this can be resolved. Thanks in advance!

Request 1881090 has been updated. To add additional comments, reply to this email or visit help.figma.com/hc/requests/1881090.Hi, We recently received a few chargebacks on your account, which has resulted in your account being blocked. To proceed with the review, we require additional information regarding the chargebacks. This may include clarification on whether the chargebacks were submitted directly by you or if they came from a 3rd party. Thank you for your cooperation,Figma Content Reviews TeamI'd like to clarify that I was on a Figma Teams plan as an invited member — I was not the account owner or the billing contact. As such, I did not personally submit any chargebacks, nor do I have visibility into the billing or payment activity on the account. 

I have tried many times to verify my student account, however, each time it says that I have exceeded my limit for student plan. When I go back to old links, it says that they are expired and I need to try again. I have contacted SheerID and they told me that they have approved me, but its still says that i have to verify my account. Is there anything i can do? Best regards Lucas