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There’s an issue where every time I open the app, it’ll add the login item. I see the following related issue, and I can follow those steps, but it still re-adds the login item every time I open the app. I feel like this is malecious. Please make it so that if I get rid of the login item, it does not re-add itself every time I open the app.  

Snapshot from the new figma sidebarThe recent sidebar update from Figma doesn’t communicate when there’re library updates with in File mode. File mode is where we live 99% of the time. At least a little badge/dot indicator on the tabs to have a notice there’s an update.

There was a moment of utter shock when I saw all the frames disappeared. I opened version history  to access older frames and luckly was able to retrieve them. This has happened multiple times as of now.

Hi, I used to hit control+right click on trackpad and it opened the right click menu/context menu. First it wasn’t working on Chrome, but now it’s also not working on Safari. Please help as this is an important feature. I’m not using the mouse, only trackpad.Please note I have checked preference settings and the CTRL+right click - not working for me at all. This wasn’t an issue a few month ago. 

Hello,For several days now, the AI has been refusing to carry out a task we request. I asked it twice on the 6th, and a friend had also made the same request once two days earlier.Moreover, in theory, it is simply a matter of copying something it has already done. Each time, it claims that the modification has been completed and clearly explains what was added, but in reality, nothing has changed.Thanks in advance. 

Happy holidays!  I’ve opened a ticket (1653026 ) for this on the 23rd but still haven’t heard back from anyone.  I know the holidays are slow, but need some help.  Hoping someone is out there monitoring this.I think Make's integration with Github is broken, or at the very least the support team needs to look into why the Create repository feature keeps erroring out for us (I keep getting "could not create repository"). I tried to push to Github last week before doing my code review, and it wasn't working then. I just tried again after deleting and re-establishing Make as a recognized App in our Github org, and I get the same error. I confirmed that we're following the right steps in https://help.figma.com/hc/en-us/articles/35463818346647-Push-from-Figma-Make-to-GitHub.I read a KB article that indicates th

Inclusive Sans should have 10 combinations of weight and style, see: https://fonts.google.com/specimen/Inclusive+Sans But when I try to use it in Figma, only the ‘Regular’ and ‘Italic’ options are shown (screenshot attached).How do I fix this?  

I’ve noticed this happening for the past month or more, where every other selection command works as intended, instead of “Select all with same text properties”. This has been happening across 2 different Figma Pro accounts as well, so I was wondering if anyone else faced the same issue, and if there is any solution or alternative to performing the same action. It’s a command that I use often, so I would hope there is a hot-fix as well 😃Thanks, and cheers.

Hello,I’m experiencing a critical account-level issue.I am the owner of this file.Immediately after opening , It disappeared at once.Important details:– The files were personal Drafts– They were never part of any team or project– They are not in Trash– They are not in Recents– They are not searchable– The disappearance happened instantly– This occurred today, just minutes before contacting supportI was advised by Figma chat support to post here, as this appears to be an account-level Drafts visibility or deletion bug.I would really appreciate if this could be investigated using account logs or backups to determine whether the Draft files can be restored.Thank youAccount email: [redacted by moderator to remove personal information]File name - Invisible OrthodonticsTime of issue: Jan 10, 2026, approx. 10:00 ISTFile URL - 

I’m experiencing an issue where certain elements in my Figma file are not loading or displaying correctly in the Figma desktop application, but they do appear correctly when viewing the same file in the browser version of Figma.Specifically: Some images and visual elements are missing or not rendering in the desktop app The same file loads fully and correctly in the web (browser) version The issue appears to be isolated to the desktop application, not the file itself This is causing inconsistencies when working locally, as designs look different depending on which version of Figma is used.Steps Taken / Observations: Confirmed the issue occurs only in the desktop app Verified that the browser version displays all elements correctly The file and assets t

⏺ figma - get_design_context (MCP)(fileKey: "lAw3JcIci9XZAvmZo0jrbI", nodeId: "1:7014", clientLanguages:                                  "javascript,typescript", clientFrameworks: "react")  ⎿  Error: MCP error -32002: You've hit your rate limit. For more information, please refer to      https://developers.figma.com/docs/figma-mcp-server/plans-access-and-permissionsI have my own project as a copy I get all the time rate limit!!!!!!!!!!!! also I am paying and it should be 15 per minute its not please contact me urgently

Hi Figma team 👋,I’m posting here because my K-12 Education verification is being blocked at the institution level, not the document level.When selecting my school during the SheerID verification process, I immediately receive this message:“This benefit is not available.The educational institution you selected is not eligible.”This message appears before any documents are reviewed, which suggests that my school is currently marked as not eligible in the SheerID / Figma eligibility database.School details Name: Keisung Primary School Location: Daegu, Republic of Korea Education level: K-12 (Elementary School) Official school domain: keisung.dge.es.kr I’ve attached a screenshot showing the exact eligibility message for reference.This is a legitimate K-12 sch

Hi Figma team,I use Figma under [redacted by moderator to remove personal information]. When I try to activate the Education plan and complete the verification form, I repeatedly get “Verification Limit Exceeded” after entering all the required information.I contacted SheerID, and they confirmed my verification is already approved/activated and advised me to contact Figma to have it reflected on my account.Verification details: Email: [redacted by moderator to remove personal information] Request ID: [redacted by moderator to remove personal information] Date verified: [redacted by moderator to remove personal information] I also emailed education@figma.com earlier this week, but haven’t heard back yet.My spring semester starts tomorrow and I need Education access for my course. Could you please help escalate and apply/r

Hello. i had an account created under the current email, with a billed subscription of the 18 euros plan. That specific account got deleted by mistake so i tried to immedeiately recover it. I lost the project (as far as i read it is not retrievable), but i lost the subscription as well (it was stated that it must be cancelled manually). I would appreciate any guidance. Thank you !

Hello Figma Support Team,I hope you are doing well.I am contacting you regarding an issue with my subscription. I have already canceled my Figma subscription, however I am still being charged, which is confusing and concerning for me.I would appreciate it if you could please check my account and confirm:That my subscription has been successfully canceledThe reason why charges are still being deductedWhether a refund is possible for any charges made after cancellationPlease let me know if you need any additional information from my side.Thank you for your help and support.Best regards, 

Dear Figma Support Team,I hope you’re doing well. I’m reaching out with concern regarding the sudden suspension of my Figma account registered under the email [redacted by moderator to remove personal information]. I was surprised to find that my account was suspended without any prior warning or explanation. I want to clarify that I have never engaged in any illegal or policy-violating activities. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.I kindly request you to please review this suspension and, if possible, restore my account. If there was any issue or violation, I would greatly appreciate it if you could inform me of the reason so I can ensure it never happens again. My intention has always been to use Figma responsibly and in full compliance with your policies. I truly value Figma as a design platform and rely

Hi, I had the pro plan but now is on the starter. Why is free editing restricted and must require a paid professional plan but enabled free editing in my other “founder’s team’ workspace?[Moderator note: The title of this post was updated from “Free Editing” to “Editing locked after downgrading from Professional to Starter plan” on Jan 11, 2026.]

When attempting to create an alias for a variable, the Create Alias panel opens behind the Variables panel instead of appearing in the foreground. As a result, the Create Alias panel is partially obscured and cannot be interacted with, preventing alias creation. ReproducibilityYes, the issue is consistently reproducible. Occurs when working within the Variables panel and attempting to create or assign an alias. The layering order of panels appears incorrect, with the Create Alias panel rendering behind the Variables panel. Reproduction steps Open a Figma file with variables enabled. Open the Variables panel. Select an existing variable.

I've been receiving one-time charges and credits for several months now, and I don't understand how this bill is calculated. I currently have four monthly full seats and one full annual seat, so my monthly bill should be $80. Why is there an additional charge of $36.77? 

The “Widget” developer documentation contains a description of the “gradientHandlePositions” property of the GradientPaint interface:https://developers.figma.com/docs/widgets/api/type-GradientPaint/ Is there an equivalent property in the “Plugin” API that would allow me to get the angle of a gradient that has been applied to a particular Rectangle? Thanks! :)

Hello Figma Team,I’ve been trying to verify my student status for the past three months but haven’t been able to complete the process. My university does not provide a university-issued email ID, so I submitted the required documents instead. Unfortunately, my verification was cancelled, and after multiple attempts it now shows “limit exceeded.”Access to the student pass is very important for my academic and design work. I’ve already contacted SheerID, but they were unable to resolve the issue. I also tried emailing Figma earlier but haven’t received any response.Could you please help by manually verifying my student status or guiding me on how to proceed? I’m happy to share any additional documents required.Thank you for your time and support.

Hello,I’m experiencing a critical account-level issue.I am the owner of all files.Immediately after deleting ONE different draft file, ALL of my personal Draft files disappeared at once.Important details:– The files were personal Drafts– They were never part of any team or project– They are not in Trash– They are not in Recents– They are not searchable– The disappearance happened instantly– This occurred today, just minutes before contacting supportI was advised by Figma chat support to post here, as this appears to be an account-level Drafts visibility or deletion bug.I would really appreciate if this could be investigated using account logs or backups to determine whether the Draft files can be restored.Thank youAccount email: [redacted by moderator to remove personal information]Approx. number of files: ~15–20Time of issue: Jan 10, 2026, approx. 06:10 UTC

Hello Figma Support Team,I recently noticed an additional charge on my invoice under "One-time charges and credits." It appears that this was caused when I mistakenly assigned a team member as an Editor, which automatically added a paid seat. As soon as I realized this mistake, I quickly reverted the member back to View-only mode. Since this was an unintentional action and the additional seat was never actually used, I kindly request if the related charge can be canceled or refunded. I understand that Figma charges automatically when a seat is upgraded, but I would greatly appreciate your understanding in this case, as the change was accidental and corrected immediately. Thank you very much for your assistance.  Best regards,   

Hello,I’m experiencing an issue where Figma is not creating or loading any files. The problem started yesterday, and I’m not sure how to resolve it.I’ve already tried the following: Reinstalling the Figma desktop app Opening Figma in the web version using different browsers Logging out and logging back into my account Unfortunately, none of these steps have helped.