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Your card has been declined

  • May 12, 2026
  • 2 replies
  • 9 views

Krishnatm

We have tried to complete the payment using 4 different cards, but all of them were declined by the system. We kindly request immediate assistance regarding this issue.

Even though there is no problem related to us, we constantly receive the error message "your card has been declined". My bank says that all it’s ok.

Help us please!

2 replies

Jaycee Lewis
Figmate

Hi, ​@Krishnatm 👋 Sorry to hear about the payment issue. I found your support ticket and increased the urgency (Ticket #1896976) — Jaycee


Krishnatm
  • Author
  • New Member
  • May 12, 2026

I need to resolve this urgently. My team's work has come to a standstill because of this issue on the platform.