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Question

Figma AI Credits Not Becoming Available after Purchase

  • May 11, 2026
  • 0 replies
  • 3 views

Nathan Myers

I hit my monthly cap with 15,000 AI credits and couldn’t get an answer on how to purchase more, so I created another account and gave that account access to work on my project.  I upgraded that account to 15,000 AI credits as well, but even though they were purchased I keep getting a message than I have none remaining.  I figured it was a temporary bug, but it’s now been almost 2 weeks without any change or work completed.  How can I get access to these credits?