Hello figma I paid for figma professional plans and I was debited but I saw this mail that my payment couldn't be processed and i was debited from my bank account.
Question
transaction error
Hi
I understand you’re seeing a failed payment message alongside a charge, and I can imagine that’s concerning.
I took a look and can see that you’ve already reached out to the team - I’ve gone ahead and escalated your ticket (#1896546) internally to help bring additional visibility so it can be reviewed as quickly as possible.
While we’re not able to access billing details directly from the Community forum, the team will take a closer look at your account to confirm what happened with the charge and make sure everything is sorted out properly.
Please keep an eye on your inbox, the team will follow up with you directly soon.
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