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Report a Problem

Experiencing issues? Report them.

  • 2,216 Topics
  • 6,024 Replies
2215 Topics
Brian_Olson
Brian_OlsonNew Participant
posted in Report a Problem
Dash length setting does not work

31
Brian_Olson
Kenza Sanaa
Kenza SanaaNew Member
asked in Report a Problem
No fill container in my figma

Hi, please help me solving this problem, i don’t have the fill container optoin in my figma, even tho i selected a frame and i did activate the auto layout, but the fill container optoin was never shown

1672
Kenza Sanaa
hamid jimmy
hamid jimmyNew Member
asked in Report a Problem
font

Hello..my online figma is making the fonts on my system anonymous...it's been about a week.

262
hamid jimmy
V
Voznesenski
asked in Report a Problem
Can't create any objects inside auto layout frame by clicking inside it

Hello! I want to create an object (text, shape, frame) inside the auto layout frame, but nothing works as it did before. The object appears above the auto layout frame, not inside it. I checked it on my other account - it works as usual. Record screen from main account: Record screen from my other account, where everything is ok:

3854
Scott ONanski
Martijn_Saly
Martijn_SalyNew Member
asked in Report a Problem
Scroll speed

Scroll speed is inconsistent. Can this please be fixed? It’s all over the place. It's really quite as simple as: one tick of the scrollwheel should ALWAYS travel the same amount of on-screen pixels. Job done, bob’s your uncle, chicken dinner. Why's this been a problem for years by now? How do the Figma devs not find this absolutely bonkers annoying? Fix. This. Already.

633
ksn
Figmate
EclipseStar
EclipseStarNew Member
asked in Report a Problem
The aspect ratio scaling previously set for the object has been turned off

Today, I was designing icons in Figma and I discovered the new aspect ratio lock property. Then I realized something was wrong. I found that all the aspect ratio scaling properties I had set for the objects were turned off. I had to spend time resetting them. This is terrible.

511
ksn
Figmate
Zahava Weissbuch
Zahava WeissbuchNew Member
asked in Report a Problem
Adding my developer from student account?

I want to get my developer to have access to our Figma on dev mode, but it says mine is still on a starter account, can someone help me find how to convert my account and allow her to gain access?

30
Zahava Weissbuch
Brian_Olson
Brian_OlsonNew Participant
posted in Report a Problem
Make it easier to apply background blur effect

It just took me a long time to figure out why background blur “wasn’t working”. You need to set the fill opacity (! not appearance opacity) to some value less than 100%. This is not intuitive. Suggestions: Do what XD did. Make the background blur appear the instant you set the object to “Background Blur” Do something in the UI to make it clear you need to adjust other settings before the blur will work. Don’t make me hunt the internet to figure out basic functions. Make the UI self-explanatory.

350
Brian_Olson
Jon_Prepeluh1
Jon_Prepeluh1New Member
asked in Report a Problem
losing overrides on instances (components build with variables)

is there a way, not to lose overrides when building a component from an instance where a string variable for changing viewports was applied? The problem is that the component is very complex, so I had to build variants for the viewports. When I link the instance of a component with a string variable, everything works perfectly. All overrides are there! However, since this is a component of a design system, I would like the viewport switch directly in the instance of the component, without having to first link it to the string variable of the viewports. When I create a new component from the instance linked to the string, the breakpoint switch works, but unfortunately, my overrides are lost. Is there a workaround for this? Thanks for help :)

111
Jon_Prepeluh1
Catalin Rusu
Catalin RusuNew Member
asked in Report a Problem
There's a problem with the constraints inside a component

Hello. There seems to be a problem with the constraints of components. Seems like one part of the document is ok and the other not. I’ve tried everything from duplicating the document, copying to another page, etc The only thing that worked is that I moved everything on the page to the left, but everything beyond the point in the video does not work. It’s bugging out. Because of this bug, I cannot create more variations. Please help me fix this. It’s driving me crazy. Thank you in advance. https://www.loom.com/share/af8f8d2d8c674f2e9078185d8465c713?sid=97414fec-537a-4845-8016-f4f0ee79ee41

280
Catalin Rusu
Sylvain
SylvainNew Member
asked in Report a Problem
Limited amount of variables with figma Organization ?

Hello there, I recently created more than 500 design tokens and applied them to our design system, but I'm blocked by the upscale modal when I try to publish my update. I don’t use more than 4 variable modes in my entire collection. I don’t see any limitations mentioned on the pricing page, and the support doc states that there is support for +5000 variables. I really don’t understand why I can’t publish my variables on the Organization plan. Can anyone help? Thanks,Sylvain

463
Celine_
Figmate
Sridhar
SridharNew Member
asked in Report a Problem
SF Symbols' Unicode characters appear misaligned or distorted compared to their intended design

encountered an issue where SF Symbols' Unicode characters were not rendered accurately in Figma. Despite using a high-resolution Mac, the output quality did not meet the expected precision. Please find the referred screenshot.

853
Sridhar
minhyuncho
minhyunchoActive Member
asked in Report a Problem
[Dev mode] Suggested variable usage error

If If there is only one single number has single ‘number variable’ in Local variables, Figma apply ‘number variable’ in all single number usage(ex. gap, padding) on ‘Dev mode’ This is Automatically works. but it’s description is ‘Suggested variable usage’ you can solve the problem by using single number in multi ‘number variable’ but it is error because of ‘suggested’ works ‘automatically’ This error occurred to many users, not just me. I add a link to a forum where I spoke with users who experienced the same error. Suggested variable usage error Ask the community If If there is only one single number has single ‘number variable’ in Local variables, Figma apply ‘number variable’ in all single number usage(ex. gap, padding) on ‘Dev mode’ This is Automatically works. but it’s description is ‘Suggested variable usage’ you can solve the problem by using single number in multi ‘number variable’ but it is error because of ‘suggested’ works ‘automatically’ [Clipboard - 2023년 9월 15일 오저

1831
Sonia14
Ivica_Batinic1
Ivica_Batinic1New Participant
asked in Report a Problem
How to enable "In-app purchase" label and "Try in..." button on a plugin page

Our plugin has paid features, but payments are handled through a third-party service, not Figma’s built-in payment system. How can we enable the "In-app Purchase" label and the "Try in..." button on our plugin page? Thanks!

1124
Celine_
Figmate
Åshild Knudsen
Åshild KnudsenNew Member
asked in Report a Problem
When swaping assets colors change in Figma slides.

I have created a template in Figma Slides. It contains several illustrations that are defined in a library within a design file in Figma. When I replace these illustrations, the colors within the illustration change to different color variables. All illustrations are set up with color variables defined in Figma, and this library is also added to Slides. In the preview in Slides, the colors appear correct.

101
y_toku
Figmate
Luginasp
LuginaspNew Member
asked in Report a Problem
Text doesn't change between the component set interaction during prototyping

I made 3 button states as a component set. Then I set the interaction as follows: Assign → Click, Change to → Assigned (Issue: Only the text didn’t change to the Assigned state) Assigned → Hover, Change to → Remove (Worked as expected) I wonder why every time I made Click, Change to interaction between the component set didn’t change the text on the prototype preview. It’s very frustrating

40
Luginasp
Aditya Agarwal
Aditya AgarwalNew Member
posted in Report a Problem
Bounding Box not visible when BG is blue in Slides

When editing text in Figma Slides with a blue background, the bounding box around the selected text is not visible, making it difficult to adjust or align elements. This issue occurs because the bounding box color blends into the background, reducing visibility. A possible fix could be adjusting the contrast or adding an outline to ensure the bounding box remains distinguishable regardless of the background color.

51
J
Figmate
Gonzalo Mayo
Gonzalo MayoNew Member
posted in Report a Problem
Search Bar No Longer Recognizing Text from File Covers

Hi everyone, I’ve noticed that Figma’s search functionality has changed recently. Previously, when searching for files within the Figma app, the search bar would consider text from file covers as input, making it easier to find files based on keywords displayed in the cover images. However, this no longer seems to be working. Has anyone else experienced this? Was this an intentional update, or could it be a bug? If there’s a new way to enable this behavior, I’d love to know! Would appreciate any insights or possible workarounds. Thanks!

131
djv
Figmate
adkie
adkieNew Member
asked in Report a Problem
Figma Doesn't Update

Hi, it’s been a few months already and I still struggle with an old version of workspace, with menu bar on the top left. Desktop app says that there are no updates available. I tried all the ways, different devices, downloading the app again, downloaded it with the clean mac. Within the same desktop app, with different e-mail I can see the newest version, but I’d like to be able to work with my account e-mail address.

141
djv
Figmate
Allison Gross
Allison GrossNew Member
asked in Report a Problem
Place image bug - it opens the same folder and won't update to a new location

I know this has been posted a few times but they’re all archived from a few years ago. Are there any updated solutions? The other ones don’t work for me. This is only an issue on the desktop app, online is fine and I’m on a mac. This started when I updated my OS to Sequoia, it was working normally before. Things I’ve tried: I found the preferences doc but there was no “last-directory” listed in there for me to edit I can’t move or rename the folder because its my Documents folder which literally cannot be moved or altered. If there is a way, I’d love to hear it I tried uninstalling and reinstalling the app, including deleting system files

20
Allison Gross
lizaplastun
lizaplastun
asked in Report a Problem
Prototype resetting Scroll Position

The problem is still relevant. Can I find out if there will be a fix? Continuing the discussion from Prototype resetting Scroll Position even though those settings have not been selected:

8417
Louistdesign
Thomas_Aull
Thomas_Aull
asked in Report a Problem
Requests to font-helper on linux stopped working

I’m running Figma on linux in the browser with figma-linux-font-helper to enable usage of local fonts — this helper is basically a drop-in replacement for the official Figma font helper with the difference that it also works on linux. Well, it did until today, when I noticed that my local fonts are not available anymore. When Investigating the issue I found that requests to localhost or 127.0.0.1 (with the purpose of communicating with the font helper) were no longer showing up in the network panel of the browser dev tools. Two days ago, everything was working fine and I didn’t change anything on my system since then. I asked around and for other people it’s basically the same story. After further experiments I discovered that Figma still send the requests, when I overwrite my User agent to: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 My suspicion now is that the app is sniffing the user agent and is not sending

497330
Sujal Gurung
Francesca Rojas
Francesca RojasNew Member
asked in Report a Problem
Issue with projects disappearing without my action.

Hi, I’m experiencing an issue where some of my projects in Figma are disappearing without me deleting them. I’ve noticed this happens randomly, and I’m not sure if it’s a sync issue or a platform error. Could you please help me resolve this?

202
Francesca Rojas
Kenny_3007
Kenny_3007New Member
asked in Report a Problem
Content being erased from table cells

I created a table using the Table Creator plugin. I have set up the tables colours, cell padding, fonts, etc. For the meantime, I added place holder text as I aim to use this table as a template. However, when I try to enter new text into the cells, and move on, it seems to change the text back to what the old text was. I have applied the detach instances to each row, so that it wouldn’t duplicate the content from one table to another. But for some reason, I have to type content into the same cell multiple times because it jumps back to what was there before. Eventually it does decide to stay though but, ideally, I don’t want to have to type in content multiple times. Please let me know if you are able to help

30
Kenny_3007
Johan Borgström
Johan BorgströmNew Member
asked in Report a Problem
Can't find the right components with the "AI beta" search in the Shift + I panel

The Shift + I panel with “AI beta” to insert components is very unpredictable. I can type the exact name of a local component and it’ll suggest one from a different library with a vaguely similar name. Or I’ll search for “button” and it’ll only suggest components not called button in the first five suggestions that are visible without clicking “show more”. Overall feels less stable and helpful than before.

452
sixstatesaway

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