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ulyana yakovleva
ulyana yakovleva
New Member
September 25, 2026
Solved

Accidentally deleted Figma account

  • September 25, 2026
  • 2 replies
  • 48 views

Hello Figma Support Team

Today i find out that my account was deleted but i promise it wasn’t me, it might be mistake. All my important design files have disappeared, including work that took months to create and is critical to my career and ongoing projects. Please help me, it’s very important for me. My deleted account: [email redacted by forum moderator to remove PII]

If it possible please restore my account bc it’s only 10 days left 

thank you! 

Best answer by Gayani_S

Hey ​@ulyana yakovleva, thanks for reaching out!

For account security and privacy reasons, this isn't something we're able to look into here on the public forum. I’ve created a support ticket on your behalf, your ticket number is #2152731 and our customer support team will be reaching out directly to take a closer look.

Thank you for your patience in the meantime! 

2 replies

ulyana yakovleva
ulyana yakovlevaAuthor
New Member
September 25, 2026

maybe we can restore some projects?

Gayani_S
Figmate
Gayani_SAnswer
Community Support
September 25, 2026

Hey ​@ulyana yakovleva, thanks for reaching out!

For account security and privacy reasons, this isn't something we're able to look into here on the public forum. I’ve created a support ticket on your behalf, your ticket number is #2152731 and our customer support team will be reaching out directly to take a closer look.

Thank you for your patience in the meantime! 

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