Figma Education (higher ed): 18+ screen shown, but student is 17 – exception?

Question

Hi,My daughter is 17 and just started a Communication and Multimedia Design program at a Dutch university of applied sciences. When she signs up for the Figma Education plan (higher education) with her school email, she gets a screen saying she must be 18.Figma's help center only says applicants must be old enough to consent themselves, and the Terms of Service mention 18+ only for Figma AI. Has anyone found an exception or workaround for under-18 higher education students, for example via the institution?Thanks!

ksn · Accepted Answer

Hey Mark - thanks for checking in on this! Typically, our partner, SheerID, would assist. However, given the circumstances of this situation, please email education@figma.com with this inquiry.

Once you shoot them an email, can you PM me the email address you contacted them with? I’ll raise it up to the education team to review.

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