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Published Figma Sites no longer support custom non-Google fonts?

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I noticed that the custom font files on my published Figma Sites are no longer working as of this past week. My custom fonts were literally loading on Monday of this week and now my site is all default web fonts. Upon chatting with Figma AI Support, it said “Figma Sites does not currently support custom fonts, and published Sites support Google Fonts only.”

Is this true? Is anyone else having this issue? Did Figma announce this change anywhere?

Note: Figma Sites is giving me zero errors with my font files, the CSS simply isn’t reading them anymore. I’ve deleted and re-uploaded several times.

Figma Sites

adamsmasherSolution

Figmate

Glad you asked, @Lucca006! Yes, this issue is resolved, so all you need to do is publish the site again with the newest version and it should work. Let us know if you have any trouble, and thank you again for your patience while our team worked to resolve the issue.

djv

Community Support

Hi @Ashley Shugart, thanks for reaching out!

I understand how this must be disrupting your workflow. To clarify, published Figma Sites still do support custom fonts. One thing that may be happening here is browsers need a web font file served with your site. This means any custom font has to be uploaded as .woff or .woff2 under Site settings → Fonts before publishing. Another thing worth knowing: if a font file gets removed while text layers are still using it, the published CSS keeps pointing at the missing file and the browser falls back to default sans-serif, which lines up with what you're seeing after a few delete/re-upload rounds. A few questions, so we can help:

In Site settings → Fonts, are the .woff/.woff2 files still listed after your most recent publish?
Have you hit Publish → Update since the last upload? (Uploading alone doesn't push it live.)
Any specific weights or styles affected, or all of them?

Here's the full walkthrough in the meantime: Add a custom font to your site. If everything above checks out, and it's still falling back, that points to something on our end. Let me know, and I can help connect you with our support team to investigate further.

Ashley ShugartAuthor

New Member

Hi @djv! Thanks for the response.

Yes, all fonts uploaded are .woff files. Re-publishing has not fixed the issue. It’s two different font families, each with different weights, and none of them are showing up on the published sites - they are all defaulting to Helvetica. I’ve found a code workaround for the time-being that is essentially loading the fonts from another site hosted on a different platform.

As I said in my original message, the fonts were loading fine earlier this week on the published pages, and then it seemed like over night around Wednesday or Thursday, the css was no longer reading the uploaded font files.

djv

Community Support

Thanks for the additional context, @Ashley Shugart!

Glad to hear you’ve found a temporary code workaround. I’ve created ticket #2127003 to connect you with our support team to investigate further.

Lucca006

New Member

I’m having the exact same issue ever since this Thursday. Was working fine until then. Tried everything, nothing works. Please keep me updated on any progress asap. The timing is quite bad two days before launch.

adamsmasher

Figmate

Thanks for your reply, @Lucca006 - I’m sure this is a frustrating issue for you since you are launching soon. I’ve flagged your ticket and the issue more generally to our Technical Quality team, so you should hear back soon on your ticket.

Since you’re working with a shorter timeline launch, is there another, similar font you could use in the short term that is provided with the default list of fonts? Once the issue is resolved you can switch back to the custom font, but this would give you more control over the substitution in the meantime.

Filip S

New Member

I am also having this issue since last two weeks. Nothing works incl. duplicating the project, changing font, using woff or woff2 fonts. No custom upload fonts works on the published site (preview works perfectly tho). Can I ask for a solution?

adamsmasher

Figmate

Hi, @Filip S - that’s unfortunate that this is affecting you, too. I’ve taken this issue to the team for investigation since there’s multiple reports and none of the troubleshooting steps have resolved the issue. We’ll update this thread once we have more info. Thank you and everyone else for your patience!

지금우리는4

New Member

We are experiencing the same issue as well. This is affecting our work, so we would appreciate a prompt resolution.

Tomás Barrientos

New Member

Hello, I’m experiencing the same issue. It’s significantly slowing down our team and affecting the progress of the project we’re currently working on. We would really appreciate any updates or a fix as soon as possible.

Ashley ShugartAuthor

New Member

For anyone who wants to give the code workaround a go, attached is a .md file with instructions and the code.

figma-font-fix-ai-prompt.md.zip

djv

Community Support

Thanks for sharing your temporary solution, @Ashley Shugart!

Our team has confirmed that this is a bug that they are now investigating. My team here on the forum will provide an update as soon as we can!

Lucca006

New Member

Hi, Is there any update on the matter? Has it been solved? I’ve been running a previous version of my site and found that by doing that it would keep the correct font.

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