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Hi!To sum it up when applying for education Figma I used the wrong email account (I think it automatically logged in) and then thinking it was good idea I delete said account to verify my student status on new account. Now it said that I exceed the limit of verification. What do I do?

Dear Figma Support Team,I am a dedicated Figma user, and I have consistently relied on this account for my daily design work and team collaboration. This account is also my only work account [redacted by moderator to remove personal information].Yesterday, when attempting to log in, I discovered that my account had been suspended. Prior to this, I did not receive any form of notification or explanation, and I am unaware of the reason. This situation has caught me completely off guard.My account contains important project files and collaborative work. Losing access has already had a serious impact on my work, and I have not yet had the opportunity to back up my data, which has caused me significant stress and concern.I have always complied with the platform’s terms of use and greatly value Figma as my primary work tool. Therefore, I sincerely hope to understand the specific reason for this suspension. If this action was taken in error or due to a misunderstanding, I kindly ask your team

Hello,I applied Figma for Education using my school email, but I am having an issue with the verification process. When I click the verification link sent to my email, it does not show any student verification steps of document submission page. Instead, it immediately redirects me to Figma login page. After logging in, the Education plan still doesn’t appear in my account. And when I try again, it says that I have already been approved. Could you please check my verification statues and whether there is an issue with the link or account sync? Thank you.

Figma is a fucking scam, I've ask them to cancel my subscription, they doesn't fulfill it and continue to charge me next month.

I no longer have access to my school email address. There are still project files I need on the figma account linked to that email! What do I do?

Hey, as you can read in the title, im a bit stuck on a document. it worked fine, then out the blue, the blend mode i set for the slide background (color density) stoped showing on preview and pdf export. did anybody encountered this issue ?  I really need to send this soon, and im pulling my hair out on this issue...

A few months ago, I setup a figma account for uni-related work using Google SSO with a temporary google account (format: ...@gtempaccount.com). Recently Google had upgraded it to a full google account, which involves a change in the gmail address (format: ...@gmail.com).When I tried to sign in to the figma account using the google account as per usual, it created a new figma account instead of signing me back into the original one. I tried to recover access by using the old temporary google account address, but that didn’t work because it was retired in the upgrade process.I have important files there that I need to access urgently, and I see no other possible way to access that original figma account. I tried all other available sign-in methods and none lead me back to that figma account.I have valid proof of the email upgradation, as well as viewer-only access to a figma file owned by that original figma account. I’m happy to provide them as well as extra proof to the support team on

In Figma, when I hold option key and mouse over a specific area the spacing appears between the select item and the edges of the thing you're mouse over. However, in the past it was scoped to the edges of the direct parent and now it is set to the outer parent.  

I’ve been cleaning up my tokens and recently found somethings not working correctly. When I create an alias link from a component token to a semantic, the DM only show the LM color, not the DM color from the semantic token. this is the semantic token i’m linking to.Semantic tokensThis is the component token pointing to the semantic token component tokensYou can see the component’s DM isn’t displaying correctly, it’s displaying the LM color. But the components themselves are displaying correctly. ​​​​​​

I'm unable to publish figma make - Button publish disappear

Ich habe versucht mich mit meiner Hochschul Email Adresse zu verifizieren aber es hat nicht geklappt, es kommt so eine Fehlermeldung.

Hello Team, while accessing figma make my team is unable to use. As it is showing loading screen only. It would be great help if you could provide a solution. ​​​​​​as i can see in network setting it shows below url blocked. does it make any difference? 

While publishing Design kit in Figma Make, after click publish, i receive "Failed to load fields" and retry action, however nothing happens after clock on retry. Also, in the modal publish action is in the disable state. 

Hi Figma Team,I submitted my plugin for Community review more than 4 weeks ago, but I still have not received any approval, rejection, or feedback.Plugin name: Slate.DesignPlugin URL: https://www.figma.com/community/plugin/1618519481052558644Submission date: 8 April, 2026Figma account email: prem@codetheorem.coThe plugin is still showing as in review/private, and I wanted to check whether it is still in the review queue or if any action is required from my side.Could you please help me confirm the current status?Thank you.

Hi Figma team,My plugin "WhyDit — Decision Capture" has been in review for over 10 days.I already received confirmation that it passed the security self-assessment, but the plugin still shows "In review" and is not published.Could you please check the status or let me know if anything is required from my side?Thanks!

Only message i see, i’m the only owner of file and deffenetly didn’t delete it. Its not in drafts or trash. What should i do? 

Hello, I haven’t received a reply for my ticket so I thought about writing here instead. I recently noticed that I have been charged $40 USD a month since January-April, without me knowing(yes it’s my fault for not being cautious of reading my bills) but I have never had a subscription and haven’t been using Figma since late December of 2025. I never received any invoice emails regarding these charges either.I have checked my account and it’s still on the Standard Free account, so what happened here? Am I not aware of a feature that would charge me or am I getting scammed by someone else? My bank account is also not connected to the billing system in Figma. If there is no problem or such I want to kindly request for a refund, at least for the last few months.It would be great if I got a reply soon since I need to deal with my bank if I am being charged from an unknown party.Thank you!

When I am using Obsidian and paste in a markdown table, the table is pasted into the 1st slide no matter what. For example, I’m on slide 5, paste the table, it goes to the first one. It is impossible for me to move it to the appropriate slide.

Hi Figma team,I submitted my plugin Comment Collector for review about a month ago and it's still showing "In Review." I haven't received any email updates since submission.Plugin ID: `1618445016792792112`Could someone check on the status? I've seen other posts mentioning longer-than-usual review times due to high submission volume, happy to wait, just want to confirm it hasn't gotten stuck.Thanks!

I have completed all the steps required to verify my student account, but I am still experiencing issues. My account remains on the free plan, which limits its functionality.I am currently a Computer Science student at the Integrated University of Alto Uruguai and Missões (URI). My institutional email is: [redacted by forum admin/moderator to remove PII]I have already tried the available verification methods, but none have worked so far. I noticed that some colleagues faced a similar issue and were able to resolve it by submitting proof of enrollment or other documents confirming their student status.I am fully willing to provide any necessary documentation to complete the verification process. I would really appreciate your assistance, as I need access to the Pro features for my academic activities.Thank you in advance for your support. 

when i try to export library to figma make, there is error tip: “We ran into an error while extracting your library” and I try to export only one very simple component it doesn't work.

How do I change my email to a student account email so I can get the education plan. I didn’t realize that was what I was supposed to do when I first created my account.

Quand j’essaie d’ouvrir les documents que j’ai créés, cela ne fonctionne pas. Un message s’affiche : « Une erreur est survenue lors de l’ouverture de l’éditeur ». Peu importe le document que je veux ouvrir, cela ne fonctionne pas.

Hi there even though im the owner of the file i created. but im not able to copy the url from browser and share with anyone. when i send the link to them they see the error, Unable to open the file. and my share button on the top right is greyed out as well.However, in the past i was able to do so.(see attached)

Hi Figma team,I submitted my plugin DesignOPS (ID: 1603703295257406223) for review approximately 10 days ago and haven't received any updates yet — no approval, no rejection, no feedback.The plugin is a design audit and library cleanup tool:Scans Figma files for missing styles, broken tokens, orphaned components, grid violations Offers one-click autofix and bulk replace across libraries Uses networkAccess for user authentication and library resolution via our own backend (api.design-ops.pro) Requires a free account (email registration, done inside the plugin) Has Free and PRO ($8/mo) plans Bilingual UI (English & Russian) I've reviewed the plugin review guidelines thoroughly and believe the plugin meets all requirements. Privacy policy, terms of service, and support contact are all in place.Could someone from the review team share the current status or estimated timeline? I'm happy to provide any additional information if needed.Thank you!