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Good afternoon,I am writing to inform you that the Figma platform is not loading my designs correctly.Please contact me at the following email address:[redacated]I await your response as soon as possible.Best regards,Devilwolf

This week, FigmaAgent decided to stop working completely, which means I have to manually open files through the desktop app or just use the browser. Not sure what else this is affecting yet, but it seems like something is seriously broken.  

Dear Figma Team, I am following up regarding my verified Education status Email: [redacted PII - DJV 2/25/26]Request ID: 6979fca2406a460520416f0eDate Verified: January 28, 2026 Although verification has already been approved by SheerID, my team remains locked and shows “Education status expired.” I am unable to edit files or create a new education team for my current class.  This is now impacting my teaching, as I have a class scheduled for Thursday.Please escalate this request and review manually. It appears the Education entitlement has not synced to my account or team.Please stop ignoring me!

Hoje fui surpreendido por um Erro hcolWn3SMXCULyal, que não me deixa mais fazer nada nesse projeto nem em um projeto duplicado dele preciso saber o que está acontecendo urgente pois o sistema já roda e tem uso diario. 

 Created a template that install NPM packages into the Figma Make project, to fetch tokens, assets and components.  On load I get an error like this every time: “Expected export Code1_119 to be a function, got: undefined Figma Make” Found out that if I wait 10+ seconds on the screen shown above, the error NEVER happens when loading in a project. Can’t the remix button just get a loading state untill everything is ready to load correctly?

I request to close an unpaid invoice as we no longer are using the plan for the invoice period. I have cancelled the subscription and also removed any seat assignments for the plan. No credits use or other usage of the plan have been done for this period of the invoice. Please help out for this issue by closing or voiding our invoice.Could a Figma Support Specialist please help with this issue and guide what to do here? Thankyou

My account [redacted by forum moderator to remove PII] is deteted by figma. I do not know why it is been deleted. I payed the last invoice.. See here My Wish: Please restore it !!!  

Things were going well until they weren’t. Now, the Preview will crash with certain interactions and troubleshooting/fixing takes me down these crazy rabbit holes for hours with no fix (although the AI is confident that they fixed it and everything should work properly). The other weird thing is that the published app will not crash in those interactions. And, in trying to troubleshoot without going down crazy dependency and pinned version idiosyncrasies, we figured out that there’s something going wrong in the deployment pipeline between the code and the preview/app. i.e.: the updated code is not being reflected in the preview/app. To test simply, I had the AI comment out a field. After refresh, the field is still showing. So, what gives? I’ve been cursing out this poor AI for lying to me and it turns out it’s not their fault. But, on the lighter side, the AI did start cursing back at me.Help me Obi Wan Kenobi. You’re my only hope... This confirms there's a fundamental issue with how

I noticed an unexpected behavior when locking and unlocking layers. After repeating this action a few times, items inside Auto Layout become misaligned and text alignment changes.In my case, buttons with centered text switch to left-aligned text after locking and unlocking layers.

This feature is not working anymore on MacOS on the newest version 125.6.5 (I have this issue on my Macbook Pro M4 and Mac mini M2). Fortunately, my Windows PC is still working.If anyone has this issue, please help me raise this up to Figma!

Hi, I have installed a local font that I’ve used in a Figma project. Suddenly, when trying to edit the text, I get an missing font error dialogue. I’ve tried to uninstall and reinstall the font via FontBook.I’ve restarted the Figma desktop app. Platform: Mac  Any help much appreciated. :) 

Sometimes instances (containing vectors) from libraries are showing in 200% size, cropped by the instance size. When clicking on the instance it snaps back to the correct size and stays so. There’s no issue with scaling, and everything is updated before this happens. Don’t know exactly how to recreate this bug, but now and then there are lots of them that requires someone to just click on them. Definitely a bug.

make it make sense why I can’t see view code on the paid account 

I have been trying to get into contact with the sales team about a product demo for our North and Central American team but it's been weeks and no one has reached out.  

Hello Support Team,I am requesting urgent assistance in restoring access to a commercial project created under my Figma account.The account was registered using an email address that has since been permanently deleted and is no longer recoverable. As a result, I cannot access the account or reset the password.The project stored in this account is a paid commercial project developed for a client. I am the sole author and intellectual property owner of the design materials. Loss of access directly impacts contractual obligations and financial commitments.At this time, I can provide: Screenshots of the project interface confirming authorship My full name used in the account Approximate period of project creation Any additional identification documents required to verify ownership Please advise on the verification procedure required to either: Restore access to the original account, or Transfer the project to a new account under my control. Given the commercial nature of the projec

현재 프로패셔널 유로 플랜 이용중입니다.어느날부터 피그마메이커로 만든 파일을 열어보면 왼쪽 채팅창만 보이고, 우측 화면엔 아무런 콘텐츠가 노출되지 않고 있습니다. 미리보기 새로고침시에도 동일현상 지속 발생중이며, 아주 간혈적으로 오른쪽에 콘텐츠가 보입니다. 2월 초까진 특이사항 없이 잘 쓰고 있었는데, 2월 중순쯤부터 아래와 같은 현상이 계속 발생해 피그마메이커 기능을 전혀 사용하고 있지 못하는 상황이라 해결방법 좀 알려주세요. 버그 리포트도 올렸는데 따로 답변이 아직 안왔습니다.   

 When trying to update icons or make changes to specific sections in Figma, selecting an element and sending a prompt to Figma Make AI does not pass the selected element into the prompt. As a result, Figma Make AI does not understand what needs to be changed and the update does not occur. 

Hello,I am writing this because I have submitted the google document I found on another post with the request to move my figma education plan to my school account (since it was accidentally added to my personal account). Please urgently complete the transfer for me, I need figma edu on my school account so that I can participate in Figma Edu’s hackathon since it is a requirement. 

Hello, I have already emailed education@figma.com and filed a support ticket without any help. I would like to know why I am unable to access education plan despite confirming with SheerID that my educator status has already been verified. Thanks.

Hello!I need help saving a Figma team that I lost access to but was the sole owner of. It has not yet been deleted.I created my original Figma account using my undergraduate school email. The school has since deleted that email and updated it to the alumni version. Mail does not forward between the deleted email and the current. Because the previous version no longer exists and I was signed in with Google, I cannot reset my password or re-enter that account.The account was on an education plan that had long since expired, but I intended to renew it as a personal plan eventually. I don’t know why or how I was signed out, but now I cannot get into the account. I can still see some of the links to projects that I had in open tabs, but if I try to go “Back to Files” from that page it goes to the new, empty alumni account.Because I can still access the projects I once had open and because on another account it is prompting me to move files from my old team, I have reason to believe the file

I graduated from my school and I lost access from the school Figma account. I cannot sign in at all, and all the tabs is still there but it’s showing error page. I have zero access to the school’s email address. Could you please help me recover the files of my work into my personal account?This account here is my personal email, if its possible to transfer any files into here that would be great.Thank you

Hi,I generated a landing page using Figma Make and I am currently working on version 59 of the file.However, when I try to access the generated code, the system displays the code from a previous version instead of the latest version (v59).Steps I’ve taken: Confirmed that I am on version 59 Opened the "</>" (Code) tab Performed a hard refresh (Ctrl + Shift + R) Cleared cache and reloaded Despite this, the code does not update and continues to show an older version.

Hi Figma team, I’m unable to access an existing Figma account that was created using Google Sign-In only. After migrating to Google Workspace and adding a custom domain, Google now resolves my original Gmail identity to my Workspace email. Because of this, Google Sign-In always logs me into a different account, and I can’t access the original account that contains my files. I believe this requires a manual account recovery or reassociation of the Google identity. I can verify ownership of both email addresses and the Workspace domain if needed. Thanks for your help.

I’m a student and my school is an approved bootcamp facilitator. Figma doesnt verify my student status though, after my school explicitly added my email through the verification proces in figma. They’ve asked for support there too with no response. There is nothing else they can do, since they did sent a request to figma. The administator urged me to post this question again here. Please help. It’s been a long time I cannot used the student plan.

Basicamente é esse o bug, não consigo apresentar de forma alguma