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Experiencing issues? Report them.

  • 3,017 Topics
  • 7,933 Replies
3017 Topics
Pav
Pav
asked in Report a Problem
Bug, or a file that's too big?

Hey community, I have a Figma file that’s in a branch, and I was going to merge it today to enact changes in our design system, but I’m having some rendering issues. Parts of frames appear missing, and when I click into them some elements reappear, some remain hidden. I tried to close the file, tried to restart Figma, and nothing seems to be sorting it. It’s a huge file, so re-working it from scratch would be a nightmare, so my question is - has anyone encountered this bug? What can I do to sort it?

834
y_toku
Figmate
tank666
tank666
asked in Report a Problem
Interactive component animation stops when opening overlay

Creating an example for this topic, I found a bug of stopping animation of an interactive component when the overlay is open. Expected result If the animation of the interactive component is in progress, and the overlay is opened at this time, the animation of the interactive component should not stop. Actual result When the button shows a loading animation, an overlay appears on the frame, and the button animation stops until the overlay is closed. Additional information Prototype:Figma – 4 Mar 21

23486
Rolka_Luke
E
Eugene_Hoban
asked in Report a Problem
Trade Gothic Next LT Pro, Base Line Shifted down about 2 px

Anyone experienced base line shift bug within Figma, I can’t find a way to fix this. Installed Trade Gothic Next LT Pro Applied the font used underline Underline is overlapping the font (this is where I first noticed it but it appears anywhere the font is used). This specific font seems to be shifted down 2px. when I change the font the baseline goes back to normal on the selected font. It is only Trade Gothic that I am having an issue with. It is an official Adobe font. Any suggestion on how to fix this?

2183
E
Alamaki
Alamaki
asked in Report a Problem
Hidden layer editing bug

On UI2 maybe UI3 too, hidden layer always shows as having fixed state, and you can try to set it to fill or hug, but it always goes back to fixed. This seems like a bug of implementation details leaking into the UI. Habituated users are not going to toggle layer visiblity just to change something that trivial. Then they’ll likely not notice when a change they made got silently reverted right, so time gets wasted on debugging. It should be possible to set properties of a layer without making it visible and the UI should view the layer’s properties as they are set, not what layer hiding implementation uses.

320
Alamaki
Joanna_Tajs-Kusmierek
Joanna_Tajs-KusmierekNew Member
asked in Report a Problem
The link to the selected frame does not work for me

Hello, the link to the selected frame does not work for me the topic concerns links generated since yesterday (or at least I noticed it yesterday); previously everything worked as expected the links generated earlier lead to the correct pages as expected currently generated, regardless of selection, they open the first page of the project I restarted the program; I tried the application and the browser version on different browsers I would be grateful for tips on what else I can do with it? this is an incredibly useful feature Regards Joanna

1562
J
Figmate
rwb_marns
rwb_marns
asked in Report a Problem
Figma: if/else navigation bug

I am trying to create an if/else navigation based on login state. Upon executing the feature, I noticed that the bug happened 4 times. See attached video After clicking the refresh button, and continue the prototyping, it will work. However, in your next attempt in other component/element, it will happen again.

407
rwb_marns
Jakob_Engelbrecht
Jakob_Engelbrecht
asked in Report a Problem
Figma's RGB color values seem to have a rounding error?

It seems to me that Figma’s RGB color values are slightly off / have a rounding bug? As mentioned in issue 10852 Figma’s RGB color values are in the [0, 1] range, whereas web RGB is in the [0, 255] range. If that’s true, then multiplying the Figma value in the [0, 1] range with 255 should produce a valid value within the [0, 255] range. And similar dividing a web RGB value in the [0, 255] range with 255 should produce a valid value within the [0, 1] range. But doing that doesn’t actually produce the correct values? E.g. going from a web RGB value of [229, 241, 251] to Figma RGB should yield: [229, 241, 251].map(val => val / 255); // outputs => [ 0.8980392156862745, 0.9450980392156862, 0.984313725490196 ] But querying Figma on a node with that color fill yields: figma.currentPage.selection[0].fills[0].color; // outputs => { r: 0.8980392217636108, g: 0.9450980424880981, b: 0.9843137264251709 } Comparison: r / 255: 0.8980392156862745 r (Figma): 0.8980392217636108

10806
Evelyn_Hasama
Figmate
Universalnick
UniversalnickNew Participant
asked in Report a Problem
Scaling frame or variant component area lagging

Hi, recently Figma started lagging when i’m trying to change the width/height with the mouse of any(not empty) frame or component area. Any of you had this kind of problem and know how to make it right?

321
djv
Figmate
Elyriades
ElyriadesActive Member
asked in Report a Problem
Horizontal slider doesnt work with vertical scrolling in figma mirror

On drag doesnt work in Figma mirror. Its working broke, you should fix it

453
y_toku
Figmate
Garrett_Campagna
Garrett_Campagna
asked in Report a Problem
Keep Branch / Keep Main buttons only appearing in Browser

I have an issue where i’m only able to merge branches and resolve conflicts in the browser as my Desktop app doesn’t show these buttons. Any ideas? Browser screenshot: Desktop app screenshot:

292
y_toku
Figmate
Tascha
TaschaActive Member
asked in Report a Problem
Can't change variable mode of instance in other file

New day, new bug 😅 So I opened my file 1 today to find that I can’t change the variable mode for some of my instances - this is true for instances that come from file 2 and have variables attached that come from file 1; the button just stays stuck on the clicked state but the dropdown does not open. in file 2; correct behavior of the variables mode selector. the variables are from file 1 (“Tims master components”). in file 1 (“Tims master components”); button stays stuck on the clicked state but does not open the dropdown… For items that have other variables attached that are working it just does not show this specific variable mode (but it should!), like so: here I should have the other set of file 2 (“2 states”) also displayed, since inside are instances that utilize variables from this file… Last week this was still working btw withouth any trouble. I already cleared my cache and restarted Figma without any changes 😔 Any ideas?

320
Tascha
Renan_Malato
Renan_Malato
asked in Report a Problem
Manipulate Elevation of a Layer / Drop Down Menu Case

When you have a form with Drop Down menu / Autocomplete fields with autolayout, the layers list order determines the position of a layer in your form, not the elevation So when you click to dropdown the field, the dropdown goes - in the back of the below layer The way I find to hack that is creating kind of a Position Absolute Wrapper for each line and then reorganize the layers to make that appear on front This is so weird and tricky and takes a lot of time everytime I have to do this. I believe a simple Elevation zIndex Control when is set to autolayout would solve that for us Please, Figma! The way Figma now arrange layers layout is - what is below is above

461
Eldurini
Mariana_Rita
Mariana_Rita
asked in Report a Problem
I keep losing my images after merging branches

Whenever I drop screenshots into my branch file and then merge the branch all my image fills disappear. The frames, groups and images are all still there, but the image itself is not visible and image fills disappear.

411332
Arpana_Khalkho
Yuta_Hidaka
Yuta_Hidaka
asked in Report a Problem
My Figma Plugin crashed when trying to Export while opening my Plugin

Hi there. I’m developing a Figma plugin. When I try to export some frame, my plugin gets crash. And stack trace does not help me. (Stack trace is below) Error: Saving the document at N (figma_app.min.js.br:1467:29637) at G0s (figma_app.min.js.br:1469:1154) at IO (figma_app.min.js.br:1469:1109) at figma_app.min.js.br:2541:98036 at figma_app.min.js.br:2541:98477 at figma_app.min.js.br:2536:203277 at figma_app.min.js.br:2536:103365 at figma_app.min.js.br:2536:116123 at figma_app.min.js.br:2542:131589 at figma_app.min.js.br:2542:37642 at figma_app.min.js.br:217:3979 at figma_app.min.js.br:2536:199619 at figma_app.min.js.br:726:365680 at figma_app.min.js.br:2542:93677 at figma_app.min.js.br:2536:55857 at e6 (figma_app.min.js.br:1686:27317) My plugin does not care about exporting things. So I’m stuck in this. Does anyone have some advise? Thanks.

9565
Eugene_Trinh
ByeWind
ByeWindNew Member
asked in Report a Problem
I can't update my files in the Figma community

I get the following error when I try to update my Figma community file. I tried all the files posted on the community and got the same error. what do I do? Error message: hub file image not found

708
Celine_
Figmate
Clarissa
Clarissa
asked in Report a Problem
Signed for the UI3 and not getting it

As soon as CONFIG was over I was the only person on my 22 people team that signed up for the UI3. And yet, nowadays almost all of them have it and I don’t. I feel that the sign up was only for show and it’s making somehow frustrated since I really liked the new UI (I have been using on my personal account, which, should I say, also did not sign up for it 😦 )

633
djv
Figmate
UsabilityJeff
UsabilityJeffNew Participant
asked in Report a Problem
Did width calculations for "on drag" just break today?

I’ve got a table component where the first column is always fixed and the rest of the columns can drag left (“under” it). As soon as the dragging starts, I show a drop shadow effect under the right edge of the fixed column. When the user drags all the way back, the drop shadow disappears. This all worked perfectly yesterday. Today I notice that the user can only drag an inch to the left before the drag interaction stops. This leaves several columns still clipped off to the right. Also, the drop shadow does not appear. THEN, if I start another left drag interaction, the drop shadow appears and it lets me drag a couple inches past the end point such that I have a blank spot after my right most column!

211
UsabilityJeff
_Platform_Design
_Platform_DesignNew Member
asked in Report a Problem
Unlinked Instance

Although I removed library component, it still alive in assets panel in files using library. Why? i tried to remove it (to restore and re-delete component again), but it still there. it seems like ghost/zombie component that never can be removed.

751
Celine_
Figmate
Paul_Lyons
Paul_LyonsNew Participant
asked in Report a Problem
Prototype bug - My prototypes flick between random screens when Interactive components are turned on

I have quite a big file with many components in use for table cells, buttons, form elements etc, and have been using Interactive components for link / button hover states, check boxes etc. My prototypes were working well until the last update. Now during random parts of the flow, my prototype randomly jumps between a series of screens, making the prototype unusable. I went though all pages & elements, checking I didn’t have any stray ‘hover’ or ‘after delay’ actions in place and they were not any. I did however notice that some flows were fixed, by changing some duplicate frame names I had. The issue would however, pop up elsewhere in the flow and could not be fixed by adding unique frame names. The only thing that stopped the bug, was when I turned off ‘Interactive components’ for the prototype. The prototype then worked fine after that (minus my micro interactions). Bit of a strange bug, but thought i’d share for investigation.

944430
CJSurita
Nguy_n_Th_Hi_n
Nguy_n_Th_Hi_n
asked in Report a Problem
Component variant does not work with rotation

Hi all, I got an error about component variant does not work properly with shape rotation. I created a component with a shape, then I add one more variant (rotate 45). But it does not work as expected. I have tried both Figma Desktop version 116.3.6 and web browser version. Have got the same error?

36378
Austin422
Amber_Salyer
Amber_SalyerNew Participant
asked in Report a Problem
Bug (Investigating): Components / variables not visually showing

In our design file, when view users, like developers or product owners, view a file, items, vector graphics, variables, etc. Will not show in the file. They are like a ghost instance of the component or visual. It is there, but it’s liek the data is not loading. I had a similar ticket, where we had a product owner “regenerate the instances” and it seemed to help, but we have some users who cannot run quick commands due to access, so we need something that is more of a permanent fix, since we can’t ask every viewer to run the quick command, and it doesn’t seem like the command is working across users for the same file.

551
djv
Figmate
Jackattack
JackattackNew Participant
asked in Report a Problem
Freezing, locking on file load spinner

is anyone else experiencing locking/freezing on large files? Scenario - Brand system for enterprise size company with multiple shared libraries. File opens fine however specific pages freeze. No telling why. Memory usage for that specific page is less than 30% and takes around 5-8 mins to open if someone has a fix, that would be great

183
Celine_
Figmate
R
Russ
asked in Report a Problem
Export jpg but end up with pdf

I’m using Figma batch export all the images, the export setting is jpg but end up with pdf My setting end up with pdf

111
ksn
Figmate
Hal_Lee
Hal_Lee
asked in Report a Problem
Arrow key navigation not working in some dropdowns in UI3

I found that arrow key navigation is not supported in some dropdown of UI3. Is this a bug or intentional?

201
Celine_
Figmate
Patrick15
Patrick15New Member
asked in Report a Problem
Copy paste is still broken

Whenever I try using copy/paste in Figma it’s a gamble if the copied frame, or components will actually be copied and pasted correctly. Here is the common issue: Select an element > cmd+C > go somewhere else in the file > cmd+V Now about half the time it pastes something that was previously on the clipboard instead of the thing I just copied. It’s really frustrating and sometimes takes multiple attempts to copy paste something. This has been an issue for at least 2 years at this point.

3122
djv
Figmate
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