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Olá pessoal!Estou frustrado com o FIGMA. Criei um aplicativo que realizasse uma pesquisa de campo para empresas e essas informações fossem direcionadas para o aplicativo e no final o sistema gerasse um relatório técnico. Até aí, tudo bem, porém já comprei créditos e utilizei apenas para esse problema. O link é criado, mas ao direcionar para o endereço, a página fica em branco. Contudo, o problema persiste. Já utilizei todos os créditos e preciso que tomem providências referente a esse problema de geração de link que não funciona. Por favor, utilizei todos os créditos e não consigo resolver o problema.Utilizo o windowsNome do dispositivo    DESKTOP-DO52RG5Processador    Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz (1.99 GHz)RAM instalada    8,00 GB (utilizável: 7,88 GB)Placa gráfica    NVIDIA GeForce MX110 (2 GB)Intel(R) UHD Graphics 620 (128 MB)Armazenamento    159 GB de 1,38 TB usadosID do dispositivo    B23BAAA0-A4E8-441A-A2E0-2B9C70A2FDA3ID do Produto    00342-41429-82985-AAOEMTipo de s

Hi EveryoneI’ve been experiencing this issue for the last 3 days… I have a figjam board where I gather all relevant links to Figma files for a project I’m working on.. It was going fine, until it stopped pasting Figma link and create the Figma file widget.It loads for a few seconds, then nothing happens.  Link to Figma File widget exampleI though it was an issue due to the large size of my FigJam board, or the size of the Figma file I was linking. But no, it doesent work even with brand new boards and empty Figma files. Also refreshed the cache…. No luck at all  

It’s been a few days since the table row component I had created started having issues. Both in the canvas—when it renders, it sometimes changes the fixed sizes I had set to other random fixed sizes—and sometimes, when you double-click down to the slot layer, it automatically fixes itself.Sizes inside slots break automatically.Here, for example, I had a fixed size of 255, and out of nowhere Figma changes it to 612.And there’s also another bug when I’m in the navigable prototype preview mode, where this behavior is reproduced even though it’s already correct on the canvas—for example, when triggering the while hovering interaction, it fixes itself.Here, row 1 has the hover state; I need to move the mouse pointer over all of them for it to display correctly. 

Sunday May 17, 2026Noticed there are some updates to AutoLayout bc there’s new icons in the UI. I’m unable to make a responsive button. I create the button background layer shape, place the text on top, group it, turn on autolayout. By default text set to ‘hug’, button length set to ‘fixed’.Change text width to ‘fill’, then change button width to ‘hug’ and text width automatically changes to ’fixed’. I can’t get around it!!!   

Hello! Since today is the last day of ticket transfer, could you please escalate my ticket #1914168 and let me know if the transfer can be done before the deadline? Thanks

When Slides first rolled out, there was an option in the admin panel to disable Slides. We did that at the time because there was no “Collab” seat. But now, the option to use slides is permanently grayed out. And the option in the admin panel to enable slides is gone. We would like to have slides enabled in our organization. Can someone please get in touch with me to sort this out? I had reached out before. And was told the issue will be resolved. That was last April in 2025. One year ago. Slides is still disabled for the organization.

Hi Figma team,We previously decreased our team from as a [full seat 8 to 4] and [Dev seat 9 to 1] before the renewal time occurs but we still got charged from the same seats same amount before we reduced. How did that happen? Today, we received a new invoice that still includes:Full 8 annual seats  9 developer monthly seatThis is incorrect, as we decreased the sea before the renewal time arrived. we would appreciate if someone from the billing/support team could help escalate and review this issue as soon as possible. Thank you.Yanakarn L. 

Hi everyone,I’m hoping someone from the Figma team or the community can help me, as I’ve been waiting for a response from Figma Support for a while now with no reply.Here’s my situation: I accidentally purchased a Professional plan for the wrong team instead of my private one. As a result, other members of that team have lost their free access, which is causing an ongoing disruption.I’ve already contacted Figma Support via email, provided all the requested details (team name, ownership confirmation), and sent two follow-up messages flagging the urgency but I still haven’t heard back.I’d like to cancel the plan on the wrong team (and get a refund).Has anyone dealt with a similar situation? Is there a faster way to reach Figma Support for billing issues?Any help would be greatly appreciated!

I downgraded to the free plan, but you still charged me for May. Please refund this payment.  

I am on the pro-plan and I published like 10 minutes ago and was about to do it again, but my publish button is now missing, but I am on a pro plan?

 I’m trying to delete shapes with the shape-builder tool on a pretty simple vectorized object.Figma keeps crashing when pressing “esc” after unsuccessful “cut” of a shape inside the vector.Error ID: 72d4179682ea4b7a920efbabb2723495

Does education plan have mcp call limit?

It feels like Figma has been biased in releasing new features to the USA first, which seems completely unfair. I believe I have the right to take legal action against this pattern of favoring one country, where users there get to explore and access features first. It’s been almost a year since I’ve seen any new features for our corporate account. While we can download the latest version of the software, the UI appears to be manipulated based on who logs in. This adds another layer of hypocrisy in deciding which organizations, especially larger ones, get access before smaller ones. I plan to dig deeper into this matter and take it to court soon.

Sometime changing the copy in the desktop version would be updated in the tablet and mobile version but most of time I have have to update the copy manually in all 3 version. I’m not sure what I’m doing wrong.

안녕하세요.자동 결제일 이전 4월 달에프로페셔널 구독 해제 및 결제 수단 제거를 했는데,오늘 26,100₩이 이전 연결했던 결제 수단으로 결제가 됐네요. 저는 더 이상 사용하지 않을 예정입니다. 환불해주시고, 결제 수단 제거가 제대로 되지 않았다면 제거해주세요.

I’m trying to make a Figma Make kit but none of the library’s styles and variables are populating in the md files. I’ve made sure that they’re all published so I’m confused why I’m not seeing them. Very tedious to have to copy and paste all the values over too, so hoping I don’t have to do that.

When I open a design file from my homepage , it always report this error, not all files occurredsometimes it worked if I open the same file in a new tab, please fix ASAP

I woke up this morning to find that all my design system’s variables have been duplicated (automatically not manually by a user overnight), and that these duplications are showing grayed out and I can’t delete them. I have tried restarting & refreshing. I have tried/searched for ghost variables used in the design system file and in all attached files (results came back as 0 exist). I am hoping someone can help me understand why this is happening and how to resolve it. In the attached image you can see all my variable collections, and then the greyed out duplicated ones of each collection below it. I have no option to delete the greyed out version, and when I try deleting one of the editable collection It doesn’t change the status of the greyed out one.  

Hello,I noticed that I am being charged twice per month for my Figma subscription. Could you please check why this is happening?It seems that there may be duplicate charges for the same subscription plan. If this is an error on your side, I would like to request a refund for the incorrect charges.Please let me know the reason for these payments and assist in resolving the issue.Thank you.

 When clicking in this elementor clicking ⌘+shift+Y it opens this panel below. Before, above the “Tabs in this window” it had a search box active when the panel was open. Now it doesn’t have it (maybe a bug since the newest release). It’s very useful to be able to type right away, and now we cannot longer do it. Can you please put it back? thanks. 

Hi, I submitted my plugin Flip Fill Image on April 13 and it's been in review for about five weeks. I just resubmitted a listing edit, which I think may have reset the review, apologies if that complicated things on your end. Wanted to check in politely: is there anything needed from me to move this along? @Celyn_L @Gayani_S

I created a design on figma, then i want to copy, since yesterday, it has been telling me failed to copy, please help 

My entire team received the Figma software update, the latest person received since last month. I'm waiting for the update, but my Figma hasn't updated yet.What can I do?

When I try to use a library outside of the file that I’m in, I can see the contents of the library but if I try to use anything it shows an error. E.g. I have a file with some colour tokens and components in that I’m using as library. I have another file which is using the library. When I try to use a colour from the library I see the list of  available token in the library, but when I select one I get an error message saying ‘An error occurred while retrieving the variable’. If I try to add a component from the library, again I can see the component in the library but when I try to insert an instance I get the error message ‘Unable to load. Something went wrong. Try closing this window and reselecting the component.’

Hi Figma Support Team! I recently realized that I stored most of my files in an old email that doesn’t exist anymore (my student email that has since been deactivated) and I was wondering if there was a way to recover these files or change the email associated with that account to a new one? Thank you so much!