Hello,
Can anyone help me? I am trying to log in to my account and I am not receiving an authentication email and I think I have lost access to my account. Is there any way to switch the email connected to my account?
Question
Not receiving authentication email and lost access to an account
Hi
It sounds like you’ve lost access to your Figma email address and are looking for a way to switch it to a different one you currently have access to.
Unfortunately, for security and privacy reasons, we’re unable to assist with switching your account email directly here on the forum.
It looks like you’ve already submitted a support ticket for this issue (thanks!), and I can confirm that one of our support specialists is already working on your case, so you’re all set.
Please wait for a reply from our specialist on ticket #1552320. They’ll contact you directly via email once they’re ready.
For other community members experiencing a similar situation, this post might be helpful:
Thanks,
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