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I am reaching out to the Figma team as someone is  enrolled as a student at college. My classmates have been able to verify their student account. But I am unable to do so. And now I have come down to ‘Verification Limit Exceeded’. It’s a frustrating loop and I have even reached out to SheerID and education@figma multiple times, but the request has been turned down and failing, saying they’re unable to verify it. Please help me for the same. 

Hi Figma Team, I kindly request that you provide your Certificates of Tax Residence for the fiscal years 2025 and 2026 for the purposes of tax reporting in Poland.These certificates are necessary to ensure proper withholding tax compliance and to fulfill our reporting obligations to the Polish tax authorities.I would appreciate it if you could send the documents in PDF format at your earliest convenience.Please let me know if any further information or documentation is required from my side.Thank you in advance for your assistance.Best regards,

For some variables clicking the button (`# component/input/field/inset` for example) will copy the resolved variable value and other times it copies the variable name. There doesn’t seem to be a rhyme or reason. In this screenshot “Radius” and “Padding” copy the variable name while “Min height” and “Gap” copy the value. I would prefer it copy the name so we can use the reference in our design system.

It started yesterday, March 10, 2026. My Figma Make freezes on certain elements. I found that it starts to freeze on Dropdown Items, which makes it impossible to work on the interface.The styles have also changed (some elements have changed color, outlines have been added or removed, which I did not do).  There were also errors like this:But the funny thing is that when you deploy a project to Publish or Static Files, everything is fine. But when you work through the Figma Make builder, errors occur.I assume this is a bug on Figma's side. Please can you help​@Andrew_Chan ​@seni ​@Gayani_S ​@Tom Reem  I can send a link in a private message.

Solved! Thanks

I tried to use a recently updated shadcn component (made using slots) in my Figma file (our design system library also made using shadcn components), but I see an error that “Components with slots are not supported in this file” and the component could not be copied. Why is that happening? I have a professional full seat.

We are experiencing an issue where Figma design links that are added to Jira tickets are later being automatically removed without user action.This is happening across multiple tickets tied to the same epic, not a single isolated story. The behavior appears inconsistent—on some days the Figma links are visible, and on other days the same links are gone.This has been occurring consistently for many months.Where It’s OccurringMultiple Jira tickets across Projects Appears to affect Figma file links specificallyObserved BehaviorFigma links are successfully added to Jira tickets At a later time, the links disappear Some users can still see designs while others cannot The issue does not appear to be permission-related or user-specific; Designs can show up fine one day, but then disappear for the same userExpected BehaviorFigma design links added to Jira tickets should persist and remain visible to all users with access to the ticket.ImpactEngineers, QA, and stakeholders cannot reliably acces

Hi guys.The connection with VS Code dosent’work :  [info] Starting server from LocalProcess extension host[info] Connection state: Running[warning] Error reading SSE stream: TypeError: n.body.getReader is not a function[info] Error reading from async stream, we will reconnect: TypeError: n.body.getReader is not a function[info] Waiting for server to respond to `initialize` request...Don’t know why… 

Hello,I'm having an issue with Figma. I can only see the mobile preview, and I can't switch to a desktop preview (app neither web)Also, when I watch tutorials, I see options like "Custom Settings", but these sections don't appear in my interface.Because of that, I can't change the preview or configure it for desktop.Does anyone know: why my preview is only in mobile view? how I can switch the preview to desktop? and why I don't have some options shown in tutorials (like "Custom Settings")? Thanks in advance for your help!

Good afternoon)) I copied the parent component and changed the data inside the rows of the drop-down list of the child component. In Figma, everything opens correctly inside the Frame, but in the animation the list is different. How can I fix this?

Hello! A client granted me a full seat, which I can also see stated next to the workspace name. But inside the files I still see the “Ask to edit” component. The client checked the settings ion their side and say that everything is set as for other active designers. But I still see either the “view-only” component or “ask to edit” one where I did not yet ask for permission. I have no clue where the problem lies. Anyone has a clue? 

When I try to expand the image, it shows the error “Cannot expand transparent backgrounds”, but that’s exactly what they did in the video, has anyone managed to do it?I’ve already tried putting the image inside a frame, flatten and using Fill background, but nothing worked.

I used figma make to generate poster. It write codes but I cannot see it on preview page. I have tried to refresh page and checked my internet connection. And I cannot see the preview in both web and application, what can I do?

I want to retrieve permanently deleted Figma design file which I accidentally deleted from trash as well.The account I have been using is a verified Educational account.I have the URL of the same:  

Dear Figma Billing Team,I am the account administrator for Beijing Sirius Company’s Figma organization. I’m reaching out to seek your assistance with a billing discrepancy we’ve encountered following our recent annual plan renewal.We successfully renewed our annual plan on March 13, 2026, covering the period from March 8, 2026 to March 8, 2027. The corresponding invoice (#C783A69F-0021, issued March 8, 2026) reflects 7 Full seats and 1 Dev seat, which has been paid in full.However, I’d like to highlight an inconsistency we’ve observed in our Billing Overview dashboard. Prior to March 13, the dashboard consistently displayed 8 Full seats. For context, our 2025 billing was indeed for 8 Full seats, and we intentionally reduced the count to 7 for this year’s renewal. Throughout this transition, I have only taken actions to decrease seat count—never to increase it.What’s puzzling is that now, in the “Next quarterly invoice (due June 8)” section, we see an additional quarterly charge for wha

Hi!I have a paid Dev subscription for $20/month, and I often use Figma MCP to generate layouts. Today, for the first time in many months, I encountered an issue where my MCP started returning the error:“Rate limit exceeded, please try again tomorrow.”What’s going on? I’ve used MCP much more actively before, but this time I only used it to generate three sections of layout and immediately got this error.Is this due to new limits/rules, or is it a bug?   

I am facing an issue while working on the prototype. Whenever I try to create a connection between elements, this interaction is automatically being applied, even though I did not intentionally set it. Because of this, it becomes difficult for me to control the prototype flow.Could you please look into this issue and let me know how I can stop this from happening automatically?  I am also experiencing another issue while creating components and setting up prototypes with variants. Even though I am following the proper process, when I click Play to preview the prototype, the component behaves inconsistently. Sometimes it appears smaller, sometimes larger, and occasionally it stops working.I have been facing this issue for the past 4–5 days. Could you please check and help resolve this problem?

why did Figma MCP options like Generate and pull Figma designs always disappear in Codex even though my Figma MCP is enabled in settings of Codex? Why did I have to keep reinstalling Codex so that I can see the above pull/generate figma designs options again?

I am an admin and educator of a higher education institution. Students are invited via their university-issued e-mail and they have their status verified.I have created files for the groups of students, and when inviting them to the files, a warning saying “An admin needs to update this seat so they can edit” for every student. On the Admin page, where I would normally change seat types, the “Seat type” column is simply not showing.How do I change seat types for my students?

I worked on my figma project the night before on the 12th of March 2026 and the next day all my prototype is gone the connector lines are no longer visible. Months of prototype gone.

Here is the forum post with the full technical section added:Title: Branch merge broke all component instances across all working files — conflict error on every instance, restore & republish did not helpHey Figma Community,I'm dealing with a critical issue and would really appreciate any help or shared experience.What happened: I merged a branch back into my main library file (we work with a large design system, 100+ components). The branch only contained changes to one component (Segmented Control). After merging and publishing, every single component instance across all consumer/working files now shows this error:"The properties and values of this variant are conflicting. Change the applied values on this variant to resolve this."This affects every component — not just the one I worked on.What I've already tried:Restored the library to multiple previous versions via Version History, including a version from one week before the branch was created — republished each time Accepted

Hello, I’ve tried to verify my student status through SheerID, but it does not work properly. Every time I upload something, I get an error that says:“The document is insufficient for establishing eligibility for this offer.”I’ve submitted the two documents that they suggested, my transcript and a tuition reciept, with my full name, the school’s name, and the date (current academic year/the current date). My school ID does not contain an expiration date, so I couldn’t do that.I’m not sure what’s wrong; I’ve emailed SheerID support (both the support that they list on their website, as well as figmasupport@sheerid.com), and they’ve been unhelpful with a copy-and-paste message that says they can’t help me. Here is the email:After a deeper look into your request, we are sorry to inform you that we are unable to verify your status at this time. Because our system could not validate the information provided—and due to the nature of our verification platform—we are not able to offer further d

I have homeworks due in two days and sheerID does not wanna aprrove me, I sent everything they asked from University taxed paid, class schedule and the european student card, it does not make any sense, I am using the damn university issued email for this account, can someone help me?

Bug Descriptionimage.getSizeAsync() never resolves when running a plugin in Figma on Windows + Chromium-based browsers (Chrome, Edge). The Promise hangs indefinitely with no error thrown.The same code works perfectly on:macOS Chrome macOS Safari / Firefox Figma Desktop App (all platforms)Steps to ReproduceOpen Figma in Chrome on Windows Select a frame/rectangle with an image fill Run a plugin that calls: const image = figma.getImageByHash(imageFill.imageHash);const size = await image.getSizeAsync(); // ← hangs forever, no errorExpected BehaviorgetSizeAsync() should resolve with { width, height }.Actual BehaviorThe Promise never resolves and never rejects. No error is thrown in the console. The plugin silently stalls.Additional Notesfigma.getImageByHash() returns a valid Image object (not null) image.getBytesAsync() on the same image works fine Only getSizeAsync() hangs Confirmed across multiple files and image types Confirmed working on: Figma Desktop App (both macOS and Windows), Chro

I am a free user but the file is attached to the educational team. I am not an educational team member or anything like that. Whenever someone shares the file with me at my personal email, the file is automatically attached to the educational email and I am not able to identify it. I want to de-link with the educational team and somehow I am also not a member of the educational team.