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Srg86d
Srg86d
New Member
October 13, 2025
Question

Your account has been suspended

  • October 13, 2025
  • 1 reply
  • 93 views

Hi! Yesterday I received a message saying "Your account has been suspended." Please tell me for what reason and what happened? I need the data from it or, if possible, restore the account itself.

The account was linked to the mail:
[redacted]

Thx

This topic has been closed for replies.

1 reply

ksn
Figmate
ksn
Community Support
October 15, 2025

Hey ​@Srg86d - sorry for the confusion. I’m not able to provide any info, unfortunately (I have limited visibility into account details).

I saw that you did write into our support team, and that may have pointed you this way.

I asked someone internally if they could look into this for you -- they have your contact information, and will reach out to you via email to assist further. Thank you for your patience!

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