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Question

How do you unsubscribe from marketing emails? Or Contact Figma?

  • October 13, 2025
  • 3 replies
  • 57 views

Soleil Golden

I tried the unsubscribe link and it took me to a 404 page.

 

I tried to use the “Contact Us” feature in Figma and it told me there was an error when I tried to send my message.

 

I would like to get off this crazy train.

3 replies

  • Figmate
  • October 15, 2025

Hi ​@Soleil Golden,

 

I understand that you tried to unsubscribe from Figma marketing emails by clicking the “Unsubscribe” link, but were unable to do so because it led to a 404 error.

 

Sorry for the trouble! I’ll go ahead and create a support request(#1550521) on your behalf using the information you’ve provided.

Our support team is equipped to handle this type of issue and will be in touch with you soon at the email address currently associated with your account.

 

Thanks,


Soleil Golden
  • Author
  • New Member
  • October 15, 2025

Apologies, this issue appears to have been caused by a network issue on my end that has since been resolved.  Thanks for reaching out!!


ksn
Figmate
  • Community Support
  • October 15, 2025

Thank you for letting us know ​@Soleil Golden!! No worries at all.

 

ALSO CUTE DOGGO! 😍