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bengle06
bengle06
New Member
October 7, 2025
Solved

Figma App giving WebGL error after latest update on Surface Pro 11 Snapdragon X

I’ve tried several of the remedies suggested in a previous post. But it seems like a compatibility issue between the desktop app and the updated display drivers.

This topic has been closed for replies.
Celine_
Celine_Solution
Community Support
October 15, 2025

Hey there! Thanks for flagging this issue! I can see on our end that you’ve already been in touch with our Technical Quality team. Thank you for following up with them, I can see it’s been resolved!

For visibility here, it looks like you mentioned to the Technical Quality team that reinstalling your Windows OS helped fix the problem. We’ll definitely keep this in mind in case other users experience something similar.

Thanks again for bringing this to our attention! I’ve gone ahead and marked as solved the topic here.

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1 reply

Celine_
Figmate
Celine_Solution
Community Support
October 15, 2025

Hey there! Thanks for flagging this issue! I can see on our end that you’ve already been in touch with our Technical Quality team. Thank you for following up with them, I can see it’s been resolved!

For visibility here, it looks like you mentioned to the Technical Quality team that reinstalling your Windows OS helped fix the problem. We’ll definitely keep this in mind in case other users experience something similar.

Thanks again for bringing this to our attention! I’ve gone ahead and marked as solved the topic here.

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