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When trying to use an arrow from an element to its closest, arrow would ignore it and connect to the next one instead.   

Hi, After I submitted my plugin, I unpublished and published it again  but i haven’t received any mail but the status is showing in review .Also there is no way for me to know the status of the review of my plugin.So I was wondering if someone could help me figure out how to track the progress of the plugin review process. My plugin is here: Export to ExodeUI Thanks

Hello Figma Support team, I’m experiencing an issue where I’m repeatedly asked to complete a captcha while using Figma, even during very minimal activity. Yesterday I exported several files from my account as a precaution before my Education plan expired. Since then, Figma has started triggering captchas very frequently. Today, even exporting a single frame causes a captcha challenge. I’ve already tried the following: restarting the app and logging out/in switching networks (Wi-Fi and mobile data) using the desktop app and browser (including mobile) However, the issue persists. Could you please check if my account or IP has been flagged by mistake and help remove this restriction? This is affecting my normal workflow quite a bit. Thank you in advance for your help! Best regards,Yulia

Hey all,I’m suddenly unable to edit any text layers in Figma, across all files, pages, and even brand new files—affecting both my main and secondary accounts.What’s happening: Double-click and “Enter” don’t let me edit text—not in place, not in the side panel. Typography controls (font, size, etc.) are greyed out for every text layer I select. I can move/resize elements, change color, and create new shapes just fine. This started suddenly, across both Figma browser and desktop app. What I’ve already tried: Checked layer is NOT locked, not a component, and not a nested/grouped selection. Checked on different pages, old files, new files—issue persists everywhere. Created a totally new Figma file—still can’t edit any text, not even “Inter” font. Swapped between browser (Chrome/Incognito) and the desktop app. Logged out/in, refreshed, cleared cache/cookies, no effect. No issues with account permissions (“can edit” everywhere), and not a FigJam file. No overlays, masks, or

Hello,I recently noticed that I was charged $124.47 on my Figma invoice, and I was quite surprised by the amount.I wasn’t aware that adding or having multiple seats would increase the billing this way, and I couldn’t clearly see this information while using the product. I only intended to use Figma with two people, but it seems that additional seats were activated without me realizing the cost impact.As soon as I noticed this, I reduced the number of seats.Would it be possible to review this charge and provide a partial refund or credit for the extra seats that were added unintentionally?Thank you for your understanding.

When I use the AI functionality to translate the slide deck - the entire formatting of the original text style get’s lost. The fonts turn our really big and the entire layout collapses because of this. 

My company’s Figma account was suspended and we've been reaching out to our account manager to resolve but no one is responding. This is a major problem as many of our teams are blocked from doing their work. We’re working towards a major presentation tomorrow and this poses a significant risk.

ISSUE RESOLVEDH̶i̶ ̶F̶i̶g̶m̶a̶.̶ ̶F̶i̶g̶m̶a̶ ̶h̶a̶s̶ ̶r̶e̶c̶e̶n̶t̶l̶y̶ ̶m̶o̶v̶e̶d̶ ̶t̶h̶e̶ ̶i̶P̶h̶o̶n̶e̶ ̶1̶3̶ ̶M̶i̶n̶i̶ ̶a̶r̶t̶b̶o̶a̶r̶d̶ ̶(̶a̶l̶o̶n̶g̶ ̶w̶i̶t̶h̶ ̶o̶t̶h̶e̶r̶s̶)̶ ̶o̶u̶t̶ ̶o̶f̶ ̶t̶h̶e̶ ̶m̶a̶i̶n̶ ̶l̶i̶s̶t̶ ̶o̶f̶ ̶d̶e̶v̶i̶c̶e̶s̶ ̶a̶n̶d̶ ̶i̶n̶t̶o̶ ̶a̶ ̶s̶e̶c̶t̶i̶o̶n̶ ̶a̶t̶ ̶t̶h̶e̶ ̶b̶o̶t̶t̶o̶m̶ ̶o̶f̶ ̶t̶h̶e̶ ̶f̶u̶l̶l̶ ̶l̶i̶s̶t̶.̶ ̶A̶s̶ ̶a̶ ̶r̶e̶s̶u̶l̶t̶,̶ ̶t̶h̶e̶r̶e̶'̶s̶ ̶a̶ ̶b̶u̶g̶ ̶w̶h̶e̶r̶e̶ ̶i̶t̶ ̶d̶o̶e̶s̶n̶'̶t̶ ̶t̶r̶e̶a̶t̶ ̶t̶h̶e̶ ̶d̶e̶v̶i̶c̶e̶s̶ ̶a̶s̶ ̶a̶ ̶m̶o̶b̶i̶l̶e̶ ̶d̶e̶v̶i̶c̶e̶,̶ ̶s̶o̶ ̶t̶h̶e̶ ̶a̶c̶t̶i̶o̶n̶s̶ ̶i̶n̶ ̶p̶r̶o̶t̶o̶t̶y̶p̶e̶ ̶a̶r̶e̶ ̶t̶h̶i̶n̶g̶s̶ ̶l̶i̶k̶e̶ ̶'̶O̶n̶ ̶c̶l̶i̶c̶k̶'̶ ̶i̶n̶s̶t̶e̶a̶d̶ ̶o̶f̶ ̶'̶O̶n̶ ̶t̶a̶p̶'̶.̶ ̶C̶o̶u̶l̶d̶ ̶y̶o̶u̶ ̶p̶l̶e̶a̶s̶e̶ ̶r̶e̶s̶o̶l̶v̶e̶ ̶t̶h̶i̶s̶?̶ ̶T̶h̶a̶n̶k̶s̶.̶

I have been waiting to upgrade to the newest version of Figma UI. I have signed into Figma on a number of browsers. My colleagues have all been upgraded. Its now a year since the UI upgrade and I am going round in circles in an attempt to upgrade. What do I do?

Hi Figma Support Team,I am writing to formally request a FULL REFUND of $22.00 USD for Invoice ID: in_1TR3TelvcqWR3dFDniO8soFm, which was charged on today.This charge was ENTIRELY UNINTENDED. I have already manually cancelled the subscription to prevent any further billing, and I have not used any Professional features during this billing cycle.Please process the refund immediately and provide a written confirmation that:1. The $22.00 USD will be credited back to my original payment method.2. My subscription has been successfully terminated and I will NOT be billed again in the future.I look forward to your prompt confirmation of this refund.Regards,Kate

Hi Figma team,I'm reaching out because I urgently need to cancel my Config 2025 ticket and receive a full refund, but I've had no response despite multiple attempts to contact support.My situation:I submitted a refund request via both my personal Gmail and my work email It has been several days with no reply — not even a confirmation that my ticket was received My work email will be permanently deactivated on April 30 (in 2 days). If your team responds to that address after that date, I will have no way to receive it or respondI understand that full refunds are available until May 22, 2026, and I am well within that window. I simply need someone to process my request before I lose access to my work email entirely.I've also tried the Support Hub chat as recommended in other threads, but have not been able to reach a real person.Could someone from the Figma team please locate my request and confirm my refund? I'm happy to verify my details. Thank you.

Hi Figma team,I submitted my plugin DesignReady.ai for review on March 28th, 2026. It's now been about one month and the plugin is still showing as private/in review. I haven't received any feedback, approval, or rejection so far.I completely understand that review times can vary, especially with high submission volumes. Just wanted to check in to make sure everything is in order and that there's nothing I need to address on my end.Is there anything I should do differently, or is the submission still in the queue?Thanks for your time and for supporting plugin developers!

Hi, I purchased the professional plan and I cannot use the dev mode. The license is enabled for my user.thanks for your help, Virag

Hey team, I’ve been facing this issue for a long time now. The typeface “Figtree” does support the ₹ glyph, but the version of Figtree that Figma is using doesn’t seem to support it. Because of this, I installed Figtree on my local machine. As per this article, fonts installed locally should take priority, but in this case, Figma’s default font is still taking precedence.When I use the Figma desktop app, the ₹ glyph is not supported, but when I switch to Figma on the web, the ₹ symbol appears correctly. Am I missing something here, or is this a bug on Figma’s end?

Summary Design objects (components, layers) in a Figma file were silently deleted at unknown points while the Figma Developer MCP server (figma-developer-mcp) was active. Unexpected version auto-saves were also recorded at times when no intentional edits were made.EnvironmentFigma Developer MCP: figma-developer-mcp v0.8.1 (--stdio transport) MCP client: Claude Code v2.1.91 (Anthropic) OS: Windows 11 Pro Figma access: via Personal Access Token (API key)Observed behaviorMultiple design objects disappeared from a delivery file without any intentional edit. Version history showed auto-saves at unexpected timestamps (e.g., 18:06 and 08:06) that did not correspond to any deliberate user action. The issue affected multiple screens, not limited to a single component.Likely trigger The MCP server process starts automatically when Claude Code opens the associated project, even when no Figma tools are explicitly called in the session. It is unclear whether the deletions occur at server initializa

Hey, I have waited for my plug-in to be accepted for over a month now. Tried contacting you over email, on a thread and also in the live chat. The result have been non-existent. Please help me move on from the review part and either accept or deny my request! 

Hi Figma Team,I was hoping to check in on the progress of the review for my plugin, TOC Otter 🦦. It was submitted on April 2, 2026, and has been "In Review" for over three weeks.Details:Plugin Name: TOC Otter 🦦 Submission Date: April 2, 2026 Current Status: In ReviewI have checked my email (including spam) and haven't received anything. I’ve also confirmed the plugin is bug-free on my end.Just wanted to reach out and ask if this is the normal review time at the moment, or is there any additional information I need to provide to help sovle this issue?Thank you for your time and help!

I have a paid account and I’m trying to connect to Dev Mode from my Figma Sites project in order to access MCP and export my work. I don’t see the dev mode icon, nor a way to export via MCP. Can anyone guide me to a solution?

When i have autolayout settings on a component set to fill, and then I change something else in the same frame, the fill settings for the components switch back to “hug”. Doing something else can even just mean selecting a different component on the same frame. Even after fixing it a 2nd, 3rd, or 4th time - the issue persists!I have noticed this happens especially, if I’m using components and just change the instance’s width. What do I do? It’s causing problems when handing off bc nothing stay set the way it’s supposed to.

In the latest Figma version, when I use a layout guide in the parent, sometimes child elements' constraints do not work. It suddenly work and suddenly does not

I am using extended collections and they are appearing, but at first I thought it was alphabetical, so I updated my naming to include the “Drug” but then the order they appear in the dropdown seems completely random. How does this work? And can we make it more structured?

Hi Figma Team,I’m writing about my suspended Figma account: I’m a premium monthly subscriber and have important ongoing projects and client files in this account. My account was suspended without any prior warning or notice, and I’m unable to sign in using Google Login.As far as I know, I have not violated Figma’s Terms of Service or Acceptable Use Policy. Please look into my concern as soon as possible, let me know reason for the suspension, and guide me on what I need to do to restore access urgently.Full Name: PixelAccount Email: Support Ticket - 1871351Thank you for your help. I’d appreciate a quick response.Best regards,Pixel

Hello,On February 8, I canceled my subscription and disabled auto-renewal. However, on February 14, I was charged for another month.My account is currently still on the free version, and I cannot see any subscription, billing history, or confirmation of cancellation in my account.I am requesting a full refund for the charge made on February 14.Please review this issue and process the refund as soon as possible.Thank you for your assistance.

Hello, I am one user who just found out about this website Figma. I was looking around the website and accidentally paid for the plan about 20mins before. Can I please get a refund? 

Hi everyone,I’m reaching out to see if anyone else is experiencing longer-than-usual wait times for plugin reviews or if I might have missed a step in the process.I submitted my plugin, for review on Monday, April 13th. It’s been over 10 days now, and I haven’t received any confirmation email or feedback regarding the status (approved, rejected, or under review).A few details:Submission Date: April 13, 2026.Current Status: Pending (no communication received).Checklist: I’ve already checked my spam folder and verified my developer console.Is there a specific support channel I should contact besides the standard submission form, or is this a normal timeframe lately? Any advice from fellow developers would be greatly appreciated!Thanks in advance!