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Hello~I want to upgrade to a professional plan.In the window where you select the seat types for all members, there are two members I want deleted.- One is Figma Support and by default it is selected as a paid full seat. Which is really weird. I cannot delete this member. Only “View and comment only” option available.- Second is a collaborator with whom I no longer collaborate with and there is no option to delete this member (only “View and comment only” < which I don’t want either, but I cannot find any menu where I can seclude him).Does anyone have a similar experience and maybe has a solution these oddities?Thank you and have a great day.  

Hi there, i’m trying to build a simple app navigation transition between two frames that contain fixed elements (navigation bars) and scrollable content. The first frame has a link element at the bottom of the scrollable content, which has a navigation interaction that triggers the transition to the second frame:You have to scroll to reach this link element Animation type is “Push” “Animate matching layers” is checked State → “Reset scroll position” is checked On click the transition starts and the matching fixed elements/navigation bars stay perfectly in place, as expected. BUT: the content on the second frame seems also to be scrolled and snaps back in position AFTER the transition animation is finished. Expected behavior would be that the scrollable content of the second frame is in its initial position according to the static layout and doesn’t snap. I’ve attached a screencapture of the unexpected/buggy behavior. Has anyone observed this behavior before and possibly found a solutio

Context:I’m working on a configuration for commonly used storyblocks in our design system. I’m encountering an issue with maintaining overrides when switching between variants. Top-right: This is the starting point — a "text on image" component where the title and label fields are filled in with custom content. Bottom-right: Here, the "text on image" component is instance-swapped with another component. The custom title and label values are preserved during the swap — which is the desired behavior. Left: This shows what happens when the swap is done using variants within the component. I created a new variant based on the original "text on image" component and did the instance swap inside the component itself. However, in this case, the custom title and label are lost when switching variants. So even though I’m performing essentially the same swap — just inside the component using variants — the result is different, and the overrides are not retained.Question:Does anyone have tips

After importing a figma file in figma the images do not appear in the design.I have received the the figma files from the UI designer. 

To re-create this issue - take an image and copy of it For example - Image123.png & Banner123.png are 2 same PNGs with different name when imported in figma the name of layer 1= Image123 & name of layer 2 = Image123 which should not be the case since names are different

Hello everybody, I’m in desperate need of H E L PI need to create an exchangeable and resizable icon for a button within my design system in Figma. I have tried the icon wrapper but when I exchange the icon from a book to say a lighthouse, the lighthouse icon looks terrible because its length is larger than the average icon. Any ideas on how to make the size responsive? Or auto adjust the icon and the sizing in the icon wrapper? THANK YOUYOU GUYS ROCK

I do not understand my bills, i only have less than ten team, why so many seats, did you overcharged, ca

I dont know what happened, suddenly when i opened one file from recent, it showed try again or cancel (i think) , after trying several times , I clicked on Cancel, now I couldn't find that project anywhere, Not just this , i couldn't find another project aswell . What's happening?(I'm sure that I didn't delete any of those files)

Hi everyone! I'm considering using Figma Draw on my iPad Pro and wanted to hear from others who’ve tried it. How well does it perform for designing or sketching on the go? Is it responsive with the Apple Pencil, and does it support all key features? I'm mainly looking to do light UI/UX work, brainstorming, and wire framing. Would love to hear your experiences or any tips!Thanks in advance!

I want the underline below the text to extend as the text grows, but it's not working. The content is wrapped properly

When i try to search for some assets in the assets panel, the ones with images (not vectorized, only images) won’t be previewed. I wish we could see images in the preview because it’s hard to search for an asset without the image showing up. Any ideas why this happens? 

Bonjour,Suite à une collaboration sur un projet, j'ai envoyé une invitation en tant que viewer à une collaboratrice. Cependant, elle m'assure qu'elle a simplement cliqué sur le lien que Figma lui a envoyé et cela l'a ajouté en tant que Full Seat avec une licence la plus chère et elle est devenue administrateur à ma place, ou avec moi.Le pire dans tout ça, c'est qu'à la base dans mon projet, il n'y avait aucun abonnement en cours, j'ai toujours fonctionné en mode gratuit, mais seulement depuis ce mois-ci, je suis passé en Collab seat, donc le moins cher en mensuel à 5€/mois. Mais maintenant, je me retrouve passé de 5€ à 37,42€, il y a désormais 2 sièges en Full seat, et 1 en Collab seat, alors que je n'ai jamais demandé ça. Pour réparer les erreurs potentielles, j'ai donc supprimé les membres du projet en ne me laissant que moi à nouveau, donc le seul propriétaire et administrateur du projet à la base, MAIS JE ME RETROUVE À NE PLUS ÊTRE L'ADMINISTRATEUR. Donc désormais, je n'ai plus per

I have encountered an issue which is quite annoying. Sometimes instances in the design disappear. It usually happens with nested components but the annoying thing is that it is hard to predict when and how that would happen which makes it hard to find a solution to address the problem.As of today I have found, through some comments in the Figma forum, a temp solution which works arbitrarily: click on “Regenerate all instances (slow)” option in the cmd+k panel.Is there something else that can be done?Can Figma address the problem? The big issue there is that collaborators/stakeholders who do not have edit permissions on the files cannot execute the action to regenerate instances so they see half empty frames and cannot do anything about this.

Good morning, I am trying to create the animation of a voice assistant, I have created the individual frames with the audio files and animations in smart animate and they work perfectly when played individually, however when I link them to create a single flow all the effects do not work.can you please help me.https://www.figma.com/design/oN2EgOj7bz2CBt5cocgJi1/MIX?node-id=339-10618&t=VyZo2O4mUGZOpykR-1

Hi,Since yesterday, I keep getting this message every 30 seconds:“No, no one in my company added this font.No, we don’t use this font in our designs.”It’s a bit disturbing and disruptive.Thanks! 

Hi figma team.The search in the community is not available at all in the latest Figma update and I have to look for it everywhere and I can't find it at all. Please leave a fix button for it like before.

Previously, if you hid a layer inside autoloyaut, hug worked correctly. Expect: 

Dear [Support/Sales Team], I’m writing to express my concern and frustration regarding the Organization Plan tied to my account. A few months ago, I sent an email requesting to downgrade the plan and reduce the number of seats as we no longer needed them. However, despite that request, I just received a new invoice charging for all seats, including those we no longer use. In addition, I previously encountered unexpected charges for additional seats that were never intentionally added. There seems to be no clear way to cancel or manage the subscription directly from the dashboard, which makes the process even more frustrating. I would like to know: Did the Sales or Support team actually receive and process my downgrade request? Why was the billing not adjusted accordingly after my communication? How can I ensure the plan is properly downgraded or canceled to avoid further automatic charges? I would appreciate a prompt and clear resolution to this issue, including a review of the cha

Dear [Support/Sales Team], I’m writing to express my concern and frustration regarding the Organization Plan tied to my account.A few months ago, I sent an email requesting to downgrade the plan and reduce the number of seats as we no longer needed them. However, despite that request, I just received a new invoice charging for all seats, including those we no longer use.In addition, I previously encountered unexpected charges for additional seats that were never intentionally added. There seems to be no clear way to cancel or manage the subscription directly from the dashboard, which makes the process even more frustrating. I would like to know: Did the Sales or Support team actually receive and process my downgrade request? Why was the billing not adjusted accordingly after my communication? How can I ensure the plan is properly downgraded or canceled to avoid further automatic charges?  I would appreciate a prompt and clear resolution to this issue, including a review of the char

I am currently using the Figma Professional plan for design work and am considering upgrading to either the Organization or Enterprise plan. I would appreciate it if someone could clarify the key differences in features between these two plans. Additionally, I would like to know whether the AI Image Upscaler plugin supports 8x image upscaling when used under the Organization plan.

I just wanted to add a new account.I headed to the many, under my face there’s Add a new account.It opens the browser, I input a neaw email and password, it tells me to go back to the application...but nothing happen, not even after quitting and if I try again it doesn’t let me try with a new email, just says “go to the desktop app”.The email I’ve typed is correct and I’ve not received any confirmation email yet.What am I missing?Thank you in advance. 

I somehow don’t see variables icon in my typography settings. I only see it against line height and letter spacing. Can someone help me out with this? I did create a number variable.  

Hey Figma community, I’ve created a prototype of a website on Figma and when I view the prototype, I have an endless amount of white space above the frame where I want it to start. Figma – 19 Dec 22 Can anybody help me out? Ellen.

Hi ​@figma_admin Although CSS grids are useful for consistent box sizes and much more. But inside Figma, I just noticed the width of 12col. grids with 20px gutter are varying. These were supposed to be equal.But these are same when we change gutter to 24px, the problem arises when we use gutter 20px in 12 col-grid.I attached ss for clarification.Have anyone noticed this before? 

I was added as a guest to view a file for a hiring exam. It’s done now and the team still appears on my list of teams. How do I remove myself as a guest. I can’t find any resources on this.