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Hey ​@ceec02  thanks for reaching out! Just to share some context, when a subscription is cancelled, access usually continues until the end of the current billing period. Charges can also sometimes appear if there were seat changes or prorated adjustments made before the cancellation fully took effect. These articles might help clarify:

• There are additional charges in my Figma bill
• Upgrade or downgrade your plan

I can see your support ticket and have added a follow-up note to increase visibility with the team. Since billing requests involve sensitive account information, our support team is best equipped to review your specific case and explain exactly what happened (we're unable to handle it here on the Forum.) Please continue the conversation directly via your support ticket. Thanks for your patience! 🙏

Update: The support agent was able to resolve your issue, and adjust your billing. Please check your inbox and continue the conversation directly there for further assistance, thank you! I’ll go ahead and close the thread here.