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한국시간으로 새벽 3시32분에16.32달러가 갑자기 결제됐습니다. 플랜구독취소도 했어서 무료 플랜으로 되어있는데  왜ㅜ결제된건지 모르겠네요.바로 환불부탁드립니다.

Prototypes for me have started showing a blank/empty screen when using content scales like "Fit width", "Responsive", or "Actual size (100%)". Only "Fit width and height" renders correctly. I found a workaround with Claude. I was using a fill on my Frame which I have always used so the background isn’t blankRemoving fill from the frame fixes the prototype rendering. However this causes the prototype background color to show through where frame content doesn't reach.Prototype with Frame FillPrototype without Frame Fill​​​​​ 

Hello,I have a component with a shared text property accross all variants.I want the hover state to be underline, so I apply underline to the hover variant.But since it’s sharing a common text property, the underline apply to all variants.Is that a bug ? or a bad feature ?I’m not sure but that’s really annoying

Hi Figma Support,I'm experiencing an ongoing bug with the prototype view in the Figma desktop app that affects almost all of my files.**Issue:**When I try to open a prototype (via the Present button or prototype view), it does not open correctly. The prototype either opens the wrong frames, opens unrelated pages, or doesn't function as expected. **What I've already tried:**- Refreshing the editor (Cmd + R)- Closing and reopening the file- Clearing the Desktop App Cache- Duplicating filesNone of these solutions resolved the issue.

요금제에 문제가 생겨 갖가지 방법으로 문의를 남기고 이메일을 보내도답변 없이 상담을 종결시키고있습니다.

Using Figma Make for a long time now and for the first time it took all credits left in the account, but did not output any result. The prompt was optimized with Codex in PDF document, as usual, and did not demand major changes or creative work, just Design style change for existing page with no functionality change.How to get back these credits, if there is no result?How to avoid such mistakes from Figma Make in future?

I am experiencing a bug with the point and edit feature in Figma Make. I can select an element, but as soon as I try to move my cursor to the edit toolbar, the toolbar disappears and I can’t interact with it. This is happening both in the desktop app (MacOS) and on my browser (Firefox). 

Hello Figma Support,We recently transferred part of our Figma projects to the new workspace. We noticed that around 100 files still show the previous owner as: user@company1.comHowever, when we open the sharing settings and check “Anyone in [project name]”, we can also see the owner/account listed as: user@company2.comWe want to make sure we handle this correctly and avoid making any files ownerless or inaccessible. Could you please advise on the fastest and safest way to transfer ownership of these files from user@company1.com to user@company2.com?Specifically, we would like to understand:Is there a way to bulk transfer ownership for approximately 100 files?Can this be done through the Admin Console, or does Figma Support need to perform the transfer? Would removing or deleting user@company1.com from the organization automatically transfer ownership, or would the files become ownerless?Is the project-level owner shown under “Anyone in [project name]” enough to ensure the files are saf

Just fix slots! The slot feature doesn’t behave properly when switching variants: around 90–100% of the content from the other variant simply disappears.

For the past few days, scrollable pages in the Figma preview haven't been displaying correctly. They either appear blank or show only a solid block of color. The preview displays correctly in Firefox and Chrome.If I disable scrolling, the page appears again, but—naturally—without the scrolling functionality.Frames and layers are all positioned correctly. Reset already performed.

Hi! I don’t know why, but I see notification about restricting file sharing option. Can anubody help me with this problem and remove the restriction - or at least explain why it has appeared and what to do with it.Best,Wojtek

I did downgrade of the version but it keeps send a message of the payments. I don't want the figma anymore. Solve my subscription problem ASAP.

Hello, the last invoice payment was not processed because another high amount payment. Now the credit on the card is enough. Will be another automatic payment attempt by your side ? I was in chat with “AI dumb agent” and it told me that issue was created, but nothing happened. The link is not working. Reply form AI: I can confirm you have an open ticket with Figma support: 1964830.Support is available Monday through Friday, excluding observed company holidays.You can track your case status or add more context here, and you can also reply to the confirmation email you received when the ticket was submitted.In the meantime, you can ask a question here, or post your topic in the Figma Support Forum, and a Figma Support Specialist will follow up.Is this about ticket 1964830, or do you have a different question?

Resolved — please delete

I copy a frame as an image and try to paste that image into a fill image property of another frame but this doesn’t work anymore. Even copy image from other source (from the browser, from computer) isn’t working too. I’m using Figma app on Windows

I cant access Figma Agent. My figma app dont update to the latest version.

HI Figma Support Team,I am writing to request a full refund for a recent subscription charge of $272.04 that occurred on June 13 2026.This charge was entirely unexpected as I no longer have a need for the service and had intended to cancel the subscription prior to the renewal date. Unfortunately, I overlooked the cancellation process, and the subscription was automatically renewed.Since the charge, I have not used any of the paid features. I would greatly appreciate it if you could review my account and process a refund for this transaction.Thank you for your time and for providing such a great tool. I look forward to your positive response.

I need help transferring a group ticket to my co-worker.

Loving Buzz, but there is a bug when viewing in Asset View. The content clipping doesn’t work and everything bigger than the canvas is low opacity - making it really hard to judge the content. In Grid View, it works fine and clips normally. Also every time I ‘flip’ through designs with up/down arrows it highlights the frame in blue - VERY distracting. The whole benefit of Buzz is seeing your posts as they would be published, but Buzz is making that VERY HARD to do. Is this a bug or am I missing something?Otherwise, such a great addition to Figma. Enjoying it. But these two are killers. 

DescriptionFor the past several weeks, my team and I have been experiencing an issue where prototype interactions do not consistently work in Preview mode, even though they are configured correctly in the Prototype panel.Issue DetailsInteractions are properly connected between frames. Navigation actions, triggers, and destinations have been verified multiple times. In some cases, the prototype connection appears correct in the editor, but the interaction does not respond when running the prototype preview. Recreating the connection sometimes resolves the issue temporarily, but the problem reoccurs. This behavior has been affecting multiple files and projects.Troubleshooting PerformedConfirmed all prototype connections are configured correctly. Deleted and recreated prototype links. Closed and restarted Figma. Confirmed I am running the latest version of Figma. Cleared and reopened files. Tested across multiple prototypes. Added additonal elements to the page or other prototypes that do

We recently hired a third party to create a design system for us. They handed it over to us and the only change we have made was updating the typography variables so it used our licensed fonts. We published with the new fonts.Since the handover we have had various changes appearing in the publish modal. At one point it was up to 79 changes after no actual changes from anyone working on the system — we have a small team of 2 designers and no other stakeholders accessing it so this was easy to verify. After publishing the 79 changes we noticed no visual differences but another 6 changes appeared again.We have tried opening every page and ensuring it all loaded before publishing but still after visiting all pages again another 2 changes appeared.Can someone please help us understand why this is happening and how to stop it?

Component structure:I have an Input component.Inside Input: Slots Label The Label component is inserted into the slot.The Input component has two variants: Default Disabled The Label component itself does not have a Disabled variant.The text color is changed directly inside the Input variants. In the Default variant, the label text uses the default text color. In the Disabled variant, the label text uses the disabled text color.  label componentinput componenttext colors When I insert a copy of the component as a child element and switch variants, everything works fine.But if I change the text first and then switch the variant to Disabled, the text color does not change.  I tried the same setup without using slots, and everything works correctly. The text color updates as expected.HELPPPP!!!!

Using the REST API v2 team-context webhook (event_type: FILE_COMMENT), registered via public OAuth on a Professional plan.ProblemA newly registered webhook delivers events reliably for roughly the first hour, then Figma stops sending events entirely within about 1 to 4 hours, even though every health signal still looks fine.In the dead state:- GET /v2/webhooks/{id} returns status: ACTIVE, with the correct endpoint, event_type, and team context.- GET /v2/webhooks/{id}/requests shows the earlier successful deliveries (all HTTP 200, no errors), and then NO further delivery attempts at all for events that happen hours later. Figma isn't attempting and failing -- it simply stops emitting.- The OAuth access token is valid the whole time (GET /v1/me returns 200).- The receiving endpoint responds 200 promptly; there are no timeouts or non-2xx responses in the requests log.Steps to reproduce1. Register a team-level FILE_COMMENT webhook via the REST v2 API (OAuth, Professional plan).2. Add comme

Yet another UI update that ruins the workspace.Now a whole column width is reducing the workspace size, created to accommodate one AI agent button that I have no interest in using. You’ve moved the library and assets to a less usable place  because you couldn’t figure out how to add the AI agent somewhere else? How can I roll back this change to the version that actually worked?