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Question

환불 요청

  • June 19, 2026
  • 1 reply
  • 0 views

sujinyoo

한국시간으로 새벽 3시32분에16.32달러가 갑자기 결제됐습니다. 플랜구독취소도 했어서 무료 플랜으로 되어있는데  왜ㅜ결제된건지 모르겠네요.바로 환불부탁드립니다.

1 reply

Celine_
Figmate
  • Community Support
  • June 19, 2026

Hello ​@sujinyoo , I'm Celine from the Figma Community Support team. I've flagged this to our support team and someone will be reaching out to you by email shortly.

For security and privacy reasons, billing matters can't be handled directly here on the Forum. The support team will look into your account directly to identify the exact cause of the charge and advise you accordingly.

For reference, after cancelling a plan, a final invoice can sometimes be issued for any changes (e.g. seat additions) that occurred before the cancellation took effect. You can find more details here: Additional charges in my Figma bill. Please hang tight and the team will get back to you quickly. Thank you! 🙏