downgrade

Hi ​@Kimyelim, thanks for reaching out. I understand your concern and appreciate you taking the time to follow up here.

I can confirm that your subscription has been canceled and will not renew going forward.

If you're receiving a payment notification, it may be related to your current billing period or a recent invoice generated before the cancellation took effect.

You'll continue to have access to your current plan features until the end of your existing billing period. Once that period ends, your team will automatically be downgraded to a free Starter team.

If you'd like to review your billing cycle or subscription details, you can navigate to Admin settings → Billing in Figma. This Help Center article also provides step-by-step guidance on viewing your billing information, renewal details, and invoices:
Manage billing on the Professional plan

I also saw that you've contacted our team through support ticket #1970869. Since we are not able to handle billing issues here in the forum, please feel free to continue the conversation directly on that ticket if you need any further assistance.

The team will be happy to take a closer look and provide more specific information. Thanks!