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Question

File sharing restricted

  • June 18, 2026
  • 2 replies
  • 14 views

Wojciech Rusnak

Hi! I don’t know why, but I see notification about restricting file sharing option. Can anubody help me with this problem and remove the restriction - or at least explain why it has appeared and what to do with it.

Best,
Wojtek

2 replies

Gayani_S
Figmate
  • Community Support
  • June 18, 2026

Hey ​@Wojciech Rusnak, thanks for reaching out!

The banner you're seeing means your account has been placed in a restricted state due to unusual activity on our end. It's something we handle on a case-by-case basis and for security and privacy reasons, we’re not able to resolve directly through the forum.

The best next step is to reach out to our dedicated team by emailing support+restricted@figma.com. That team has the tools to review your account and work through next steps with you directly.

Once you've sent that email, keep an eye on your inbox for a follow-up from us.

 

Feel free to come back here if you have any other questions in the meantime, happy to help!


Wojciech Rusnak

OK, thanks for your advice!

Best,
Wojtek