File sharing restricted

Question

Hi! I don’t know why, but I see notification about restricting file sharing option. Can anubody help me with this problem and remove the restriction - or at least explain why it has appeared and what to do with it.

Best,
Wojtek

Gayani_S · Answer

Hey ​@Wojciech Rusnak, thanks for reaching out!The banner you're seeing means your account has been placed in a restricted state due to unusual activity on our end.It's something we handle on a case-by-case basis and for security and privacy reasons, we’re not ableto resolve directly through the forum.The best next step is to reach out to our dedicated team by emailing support+restricted@figma.com. That team has the tools to review your account and work through next steps with you directly.Once you've sent that email, keep an eye on your inbox for a follow-up from us.Feel free to come back here if you have any other questions in the meantime,happy to help!

Sign up

Login with SSO

Login to the community

Login with SSO