Transfer group ticket to my co-worker

Hey, ​@beckyhuichan 👋 Thanks for reaching out. I took this to my team to get more information about our options. Either myself or a teammate will follow up as soon as we have more details for you. — Jaycee 

Hi ​@beckyhuichan,

I'm working closely with Jaycee.

Unfortunately, our ticket transfer window closed on May 22, 2026, at 11:59 PM PDT. As noted in our FAQ since November 2025 (available here: https://config.figma.com/san-francisco/faq/) under "Can I transfer, refund, or cancel my ticket?", we are unable to accommodate any transfers at this stage.
 

Thank you so much for your understanding!

Thanks Junko

if the group ticket is attached to my ticket, and I have the QR code already how does it work for the group ticket? 
 

becky

Hi @beckhuichan, thanks for following up!

I'm Denise from the Community team at Figma. To add to what my colleagues have already mentioned and clarify, since your ticket is part of a group/corporate package, each ticket is tied to an individual registration code. That means your QR code is specific to you and can only be used for your own entry, regardless of the transfer policy.

Given that the transfer deadline has also passed, group ticket seats are no longer transferable. Only you can use your QR code at check-in. 

Does that mean the other ticket we bought is a loss? I have the receipt for two tix tied to one QR code?

Hi ​@beckyhuichan, thanks for following up! 

Yes. Group registration codes must be redeemed by individual attendees while in-person tickets are still available. Once in-person capacity is reached, all unredeemed codes expire and become invalid.

Since I have two tix under my one QR code do we both show up in person to redeem? I’m just a little confused as I had bought my own ticket and added a group ticket, yet I only received that one QR code and no instructions for the group ticket. Happy to attach my receipt if it will help. Thx!

Hi ​@beckyhuichan,

Config QR codes should only be associated with one attendee. My team here on the forum is not able to look into Config registration, so I’ve created ticket #1975549 on your behalf to connect you with our Config events team. You can reply to the team directly via email and attach your receipt for the team there as well.