Solved

I would like to report a problem in this forum, but it seems it’s not allowed to attach a mp4 screen recording even it’s only 2MB. How should I this problem which is hard to explain by screenshots? 

Hello,I use several profiles on Figma, one dedicated to a work team, the other personal to work on files and make feedback.When the figma file has been opened with one of the two profiles, I can't find any way to swap profiles to leave comments or make changes with the right one.The only solution seems to be to disconnect the account you don't want to use? Which means reconnecting several times a day.Thanks in advance

I think there is an error in dev mode about text-decoration-line. Dev Mode is giving me the property “text-decoration-line: strikethrough;” instead of “text-decoration-line: line-through;” (from MDN https://developer.mozilla.org/en-US/docs/Web/CSS/text-decoration-line#line-through:~:text=line%20above%20it.-,line%2Dthrough,-Each%20line%20of)

img 1: shows the frame at full width img2: shows the prototype but not the full width of frame

I’m creating a social media post card and I have a hover animation effect for the post interaction buttons. But when I hover over it in preview mode, the tooltips get cutoff by the layer below it despite it being on top with no *Clip content* selected.Anyone know why this is and how I get work my way around this? 

Recently a problem happened with my accounts, i had 2 figma accounts that i used regularly, but after a recent update i logged into Figma thru Google and saw this, these are not my accounts, the email is the same as the ones on my main accounts but the accounts themselves including picture, name and files are totally different, what should i do, how do i get rid of those doppelganger accounts? I want my files back! I’ve already tried logging in thru email adress but i keep getting into those. 

I’ve watched a ton of tutorials and looks up different articles, videos, etc. I can’t figure out how to get my animation to smart animate, not just dissolve. The file names are the exact same in the different layers. If anyone has any solution or advice, I would be very appreciative. Right now the trigger is on click as I try to figure out a solution. Figma – 7 Apr 23

I have 4 full seats that we’ve been paying for.  3 need only dev mode access.  When trying to downgrade the users, it says I will be billed additionally for the 3 users I need to downgrade.  I don’t want additional 3 additional dev seats, I want 1 full and 3 dev.  How do I do this?  I keep getting prompted that each change will be an addition, not a change???

I have tried a support ticket. And I would like to give Figma some money. But sales does not seem to want our money. My question is...we need MANY MODES. Ca we get away with ONLY one or two enterprise licenses to create and manage modes?The thinking is, can my designers with a pro license CHOOSE THE MODE in their designs, while they still only pay for the pro license $15?But our admins could buy $75 enterprise licenses. @figmasupprt does it work that way? Or does everyone need an enterprise license? sales: 🦗🦗🦗

I have updated to the latest mode. However, under the same network condition, my friends around me can open all items on the homepage, but the client on my computer has been loading and cannot be displayed.

This issue happened while I was in the middle of editing my files, and suddenly I got this pop-up message.I'm the team owner and have full access and permission to every single file, but now my home page is completely stuck like this.​​​​I've tried uninstalling and reinstalling the app three times. I also cleaned my cache and I've also logged out of my account on the browser, but I can't do the same on the app since the home page remains stuck. Can someone please help me resolve this issue?

Hi all, I am working on a design for our sister company which is a white label of our main site. So I have duplicated thats site over to a new file and now need to replace to match the styling of the sister site. When I change the font it normally updates immediately. But its currently not changing and the small preview icon “Ag” for the font changes to a “T” Do anyone know if there is an issue currently?  ThanksSimon

Lots of posts about copying variables between files…but how do we copy variables between modes? I have a thorough set of variables with light and dark modes. Figma recently made it possible to apply variables to shadows. So now I added the variable set for shadows. However, it seems that I have to manually set the variable for each of the items in BOTH the light and dark modes. 🤬 Am I missing something? Does someone have a better process that I am skipping? How can I duplicate from one mode to the other without ending up with a whole third mode? This feels like missing functionality to me.

What if I have a professional plan on my own and my friend has a professional plan on his own.What happens when we want to collaborate on the same file? Do I have to pay an extra seat for him again?

I can’t use the desktop app. it’s completely disable view and Figma can’t loading. 

Hi,i think the problem exists since the last patch update. When I create a local style Layout grid and use it on a frame, I can’t hide or show it anymore. Until last week there was a eye icon next to the grid while hovering. I’m missing this icon now and with that the show/hide function.My workaround now is to go to the settings for the local style and hide it there.Is this a bug or is it supposed to be like this?Here you have a screenshot while hovering: 

Hi, I am moving out of the company and want to transfer my Professional license(Annual Plan) which is valid for another 6 months, to a new user who is taking over from me. Can someone help me with this?  

Any idea how to change individual bullet point colors? Am I doing something wrong here… or is this a bug?

I am unable to rotate it continuously even after i watched the tutorial please help  

I tried to set the letter spacing to be 20% on using the font Proxima Nova, but when I type the word “Office”, the letter spacing is not showing the way I set after each lowercase “f”. No matter how I change the letter spacing, the letter after the lower case “f” always stick with the “f”. This situation only happens with the lowercase “f”, I’ve tried other letters the letter spacing works fine. Does anybody know how to resolve this problem? I have attached an image to better interpret the problem.   

How to do the same with code that can be done via the UI (or the shortcut “Shift”+”Command” + “H”)?The “visible=true” property hides the section completely and not the same way as it can be done through the UI.  

Looking at the license types, two dev licenses have been assigned that I have never used and that I cannot cancel. I have a monthly subscription and I already have two users with full licenses. I have no option to cancel them and they appear on my billing. They have not been used nor will they be used  

Memory usage was very high on a Figma design file. Fixed it by removing hidden layers.How do I show the improvement in memory usage before and after the fix has been applied?

In my team of designers & as a leader, I am the only one, who still haven’t received any Figma AI feature till date. Also, I have paid plan for my account.Perhaps all the other latest features like Annotations, measurements and FigPal is activated in my account. But I am so frustrated waiting for sooo long now. 

See all layers is creating a fair amount of annoyance in my work flow.Please remove this feature its annoying to no end.