I have sent an email to education@figma.com for support, but haven't heard back. I've provided my student ID, transcript, and tuition statements for student verification but it still says I'm missing documents that any one of my three supported documents can provide. I will need a human to verify my account please
Hey
Just to clarify, Figma for Education can’t verify accounts directly. We have partnered with SheerID to support all higher education verification, so any questions about missing documents or eligibility need to go through their support team.
First, please make sure you apply at figma.com/education/apply using your school-issued email, select Higher ed as the institution type, and complete the SheerID verification flow. You can find more details in our guide: Figma For Education.
If you’re still running into issues after that, please reach out to SheerID Support for further assistance here: https://support.sheerid.com/en-US/help-center/contact-form
Thank you!
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