Answer
Why I am seeing this error when opening the prototype?
Best answer by Celine_
Hey
If you’re still seeing the issue, please reply directly to you case so our technical quality team can take a closer look and investigate further. Thank you! 🙏🏻
Update: I see that you’ve confirmed with our support team that the issue has been resolved on your end. I’ve gone ahead and close the topic here. Thank you!
This topic has been closed for replies.
Hey
This looks like it may be related to an ongoing bug our team is currently investigating, and I’d like our team to take a closer look at it. I was able to locate your case and have escalated it internally so it gets the right visibility. For reference, your case number is #1606784.
Thanks for your patience while the team takes a closer look. They’ll reach out to you directly through your case 🙏🏼
Have you found any solution?
Hey
If you’re still seeing the issue, please reply directly to you case so our technical quality team can take a closer look and investigate further. Thank you! 🙏🏻
Update: I see that you’ve confirmed with our support team that the issue has been resolved on your end. I’ve gone ahead and close the topic here. Thank you!
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