Why I am seeing this error when opening the prototype?

Forum|Forum|10 months ago
November 19, 2025
3 replies
228 views

This topic has been closed for replies.

Best answer by Celine_

Hey @vinay webhopers , I checked internally and it looks like this was caused by a recent change on our side, which has now been rolled back.

If you’re still seeing the issue, please reply directly to you case so our technical quality team can take a closer look and investigate further. Thank you! 🙏🏻

Update: I see that you’ve confirmed with our support team that the issue has been resolved on your end. I’ve gone ahead and close the topic here. Thank you!

Celine_

Community Support

Hey @vinay webhopers , thanks for flagging this, and I’m sorry you’re running into a rendering issue with your prototype.

This looks like it may be related to an ongoing bug our team is currently investigating, and I’d like our team to take a closer look at it. I was able to locate your case and have escalated it internally so it gets the right visibility. For reference, your case number is #1606784.

Thanks for your patience while the team takes a closer look. They’ll reach out to you directly through your case 🙏🏼

vinay webhopersAuthor

New Member

Have you found any solution?

Celine_Solution

Community Support

Hey @vinay webhopers , I checked internally and it looks like this was caused by a recent change on our side, which has now been rolled back.

If you’re still seeing the issue, please reply directly to you case so our technical quality team can take a closer look and investigate further. Thank you! 🙏🏻

Update: I see that you’ve confirmed with our support team that the issue has been resolved on your end. I’ve gone ahead and close the topic here. Thank you!

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