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Hi everyone,

I lost my Figma Education status and can’t renew it because the system says I can’t self-verify — it must be verified by my bootcamp. However, I’m taking the UX/UI Design course on Coursera, which doesn’t have administrators who can handle the verification.

I only had access to the Figma Education plan for a couple of months before this issue started, and I haven’t been able to renew it since. I already contacted Coursera support, but the problem still hasn’t been resolved.

Is there any alternative solution directly from Figma to restore my Education status or verify my student account another way?

Thanks in advance for your help!

Hi ​@Ari.riveira, thanks for reaching out! 

Our Figma Education team is unable to verify or allow students to self-verify their Figma Education accounts if you are participating in a bootcamp or online course. In order to proceed, Coursera would have to send over a comprehensive list of all students enrolled with them in order to grant your Education status.

We have seen some large programs decline to participate in this updated process due to the logistical challenge. In this case, we encourage you to use our free Starter team instead, which offers you up to 3 free files, AI credits, and the ability to practice your course materials on your own.
 
Here are a few recourses to assist with the transition: