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Lost Education status – unable to self-verify through Coursera

  • October 22, 2025
  • 3 replies
  • 79 views

Ari.riveira

Hi everyone,

I lost my Figma Education status and can’t renew it because the system says I can’t self-verify — it must be verified by my bootcamp. However, I’m taking the UX/UI Design course on Coursera, which doesn’t have administrators who can handle the verification.

I only had access to the Figma Education plan for a couple of months before this issue started, and I haven’t been able to renew it since. I already contacted Coursera support, but the problem still hasn’t been resolved.

Is there any alternative solution directly from Figma to restore my Education status or verify my student account another way?

Thanks in advance for your help!

Best answer by djv

Hi ​@Ari.riveira, thanks for reaching out! 

Our Figma Education team is unable to verify or allow students to self-verify their Figma Education accounts if you are participating in a bootcamp or online course. In order to proceed, Coursera would have to send over a comprehensive list of all students enrolled with them in order to grant your Education status.

We have seen some large programs decline to participate in this updated process due to the logistical challenge. In this case, we encourage you to use our free Starter team instead, which offers you up to 3 free files, AI credits, and the ability to practice your course materials on your own.
 
Here are a few resources to assist with the transition:

3 replies

djv
Figmate
  • Community Support
  • Answer
  • October 22, 2025

Hi ​@Ari.riveira, thanks for reaching out! 

Our Figma Education team is unable to verify or allow students to self-verify their Figma Education accounts if you are participating in a bootcamp or online course. In order to proceed, Coursera would have to send over a comprehensive list of all students enrolled with them in order to grant your Education status.

We have seen some large programs decline to participate in this updated process due to the logistical challenge. In this case, we encourage you to use our free Starter team instead, which offers you up to 3 free files, AI credits, and the ability to practice your course materials on your own.
 
Here are a few resources to assist with the transition:


JohnnyRod
  • New Member
  • November 18, 2025

Hi Figma Education Team,

I’m currently using the Figma Education plan, and It seems that my Education access has expired and now my team has been locked due to the limitations of the Starter plan. I would like to request a renewal or extension of my educational status. I’m still completing my studies and need access to Figma to finish the final course of the Google UX Design Professional Certificate on Coursera.

 
Could you please let me know the steps and requirements to renew or re-verify my academic status so I can complete the program?
 
Thank you very much for your help and support.
 
Best regards,
Johnny Gamboa Rodríguez
 
[This post was merged from “Request to renew my Figma Education plan” into “Lost Education status – unable to self-verify through Coursera” by a moderator on 19-Nov-2025.]

Tom Reem
Figmate
  • Figmate
  • November 20, 2025

Hey ​@JohnnyRod — thanks for getting in touch!

I saw that another designer had a similar question about Coursera in a separate thread, and they received a helpful reply. The answer from ​@djv includes some additional context and resources, so it may help clarify things on your end as well.

While I can’t view account-specific details or take action on approvals, I can see that you have a case open with our Education Team. If there are any options available for your account, they’ll follow up directly at the email address linked to your Figma Forum profile.

If any questions remain, feel free to let me know.