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Issue with Figma Education Plan Access to AI Tool and Custom Domain for Figma Sites

  • November 22, 2025
  • 1 reply
  • 47 views
Gonçalo Fraústo

Hello! I have a question regarding my use of the Figma Education Plan as a university professor. While attempting to use the new AI tool with Figma Sites, I encountered two issues:

  1. The AI tool wouldn't work on figma sites (it’s like blocked);

  2. When I published a site, I was not given the option to set a custom domain.

I contacted Figma’s chatbot, and it responded with this message:

"Figma Sites is available for higher education or bootcamp Education users, but not for K-12 users. If you're a higher education student or bootcamp participant, you should have access to custom domains."

However, I still don’t have access to this feature.

Can anyone provide further guidance on this?

Best answer by Tom Reem

Hey ​@Gonçalo Fraústo — welcome to Figma Forum, and thanks for raising these questions. I took some time to look into both points so I could give you the most accurate context.

I also want to make sure the guidance you received from the chatbot is fully aligned with the latest information, so I’m double-checking that on my end. Thanks for your patience — and if anything else is unclear, feel free to keep the conversation going.

1 reply

Tom Reem
Figmate
  • Tom Reem
  • Figmate
  • Answer
  • November 23, 2025

Hey ​@Gonçalo Fraústo — welcome to Figma Forum, and thanks for raising these questions. I took some time to look into both points so I could give you the most accurate context.

I also want to make sure the guidance you received from the chatbot is fully aligned with the latest information, so I’m double-checking that on my end. Thanks for your patience — and if anything else is unclear, feel free to keep the conversation going.

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