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lerra
New Member
November 19, 2025
Solved

The screen is black when I open the app

  • November 19, 2025
  • 2 replies
  • 182 views

Black screen when I open the app, but it's fine in the web version. Reinstalling the app and clearing the cache didn't help

 

This topic has been closed for replies.
Best answer by lerra

solved! thanks to Nicolas_Nasser

write “chrome://flags/” in the url then search for WebGL Developer Extensions and WebGL Draft Extensions. enable them both. 

2 replies

lerra
lerraAuthorAnswer
New Member
November 19, 2025

solved! thanks to Nicolas_Nasser

write “chrome://flags/” in the url then search for WebGL Developer Extensions and WebGL Draft Extensions. enable them both. 

Celine_
Figmate
Community Support
November 19, 2025

Hey ​@lerra , thanks for letting us know and for sharing your workaround for the community! I’ve gone ahead and marked as solved your topic. Thank you 🙂