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The screen is black when I open the app

  • November 19, 2025
  • 2 replies
  • 32 views

lerra

Black screen when I open the app, but it's fine in the web version. Reinstalling the app and clearing the cache didn't help

 

Best answer by lerra

solved! thanks to Nicolas_Nasser

write “chrome://flags/” in the url then search for WebGL Developer Extensions and WebGL Draft Extensions. enable them both. 

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2 replies

lerra
  • Author
  • New Member
  • Answer
  • November 19, 2025

solved! thanks to Nicolas_Nasser

write “chrome://flags/” in the url then search for WebGL Developer Extensions and WebGL Draft Extensions. enable them both. 


Celine_
Figmate
  • Community Support
  • November 19, 2025

Hey ​@lerra , thanks for letting us know and for sharing your workaround for the community! I’ve gone ahead and marked as solved your topic. Thank you 🙂