Hello,
I am a student in college in Canada. My Figma Education plan is locked. I wrote to education@figma.com and sent my education ID. I also contacted SheerID, but they told me: “We are unable to process your verification request.”
I need help, please.
Thank you.
Mouhamed Syll
Hey
For privacy reasons, we’re not able to review account-specific details here in Figma Forum, but I can see that your ticket is open with our Education Team: 1581315. They’re reviewing the information you provided and will follow up directly at the email address you contacted us from with next steps.
Appreciate your patience while they work to get this sorted out.
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