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Megha Panwar <megha.panwar@faym.co>   12:45 (1 hour ago)       to Support Hi Team,I am not able to see the components while mirroring my work in Figma. I have cross-checked on both iPhone XR & 17. Also, I have tried the following things: - Uninstalled & installed the Figma app on the phone.- Restarted my iphone I am attaching 2 screenshots: one showing the issue & the other showing the original.

Hi,  I had two figma accounts, one personal and one university email. Since I didn’t need the personal one, I transferred ownership of an assignment file to my university account, and then deleted the personal account. However, for some reason, the file didn’t transfer over, and was deleted with my personal account.  Is there any way I can recover my account so that I can regain access to my assignment file? It was deleted around 20 minutes ago, so fairly recently. If there is any way I can provide more information privately, please let me know and I will be happy to do so.  Thank you. 

Hello. I'm a user who was only using one full seat on the paid plan. I accidentally clicked to add a developer seat and requested a refund, but I haven't received a reply from customer support yet, so I'm posting here. I canceled it immediately about 3 seconds after the wrong selection. Please cancel the charge.

cant find my file  

I'm trying to remove the library "brain.dump" from my main file, I already removed the library, and deleted the brain.dump file from my projects, but when I'm choosing the appearance on a component, it still shows the old library. 

I can use figma make and spend my 3000 tokens per month, but for some reason ai in figma sites is unavaliable. I can click it, but it says “AI features not avaliable”. But why I have access to make then?  

使用figma maker有段时间了，今天拿figma开始做正式项目，结果跑了一下午，就说我的credit达到了limit，无法在本月使用，需要到下月才能重新使用。首先，是否可以让我购买额外的credit呢？项目不等人，如果要等下下月才能使用，那我就只能用其他软件重新做了，这样进度也会耽误。第二，教育版的figma maker没查到每个月的credit到底是多少额度？官网只显示pro等其他会员等级的credit用量。导致误以为教育版是无限制容量呢。第三，每一次使用figma maker的prompt消耗的credit也没有实时的展示给用户知晓。我们并不知道到底自己花了多少prompt的credit，还剩下多少credit也没有展示，导致对项目整个成本和对消耗credit的过程都无法很好的计划落实。 所以恳请figma团队，帮我看一下，怎么能够尽快继续使用figma maker？以及怎么让我能更好的知道自己credit的消耗情况。谢谢！  I have been using Figma Maker for some time. Today, I started working on a formal project using Figma maker, but it took me the whole afternoon to try different prompt. Then, I was informed that my credit had reached the limit and I couldn't use it this month. I would have to wait until next month to use it again！ First of all, could I please purchase some additional credits? The project can't wait. If I have to wait until next month to use them, then I'll have to redo it using other softwar

Details:1. This issue occurs on both desktop and web versions2. Reinstalling the version does not resolve the issue3. Sometimes it occurs frequently after a few operations, roughly every few minutes4. Turning on and off the vpn does not solve the problem5. Duplicating the file does not help

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Problem: I'm trying to use Figma Desktop's remote debugging port for plugin development and design system automation, but the debugging port isn't opening despite launching with the correct flag.What I've tried:Launching Figma with the debugging flag:bash/Applications/Figma.app/Contents/MacOS/Figma --remote-debugging-port=9222Verified the process is running with the flag (confirmed via ps aux) Enabled "Use Developer VM" in Plugins → Development Cleared Figma cache and relaunched Tested with different ports (9222, 9223)What I've confirmed:✅ Figma launches successfully with the flag ✅ Process list shows --remote-debugging-port=9222 in launch args ✅ macOS firewall is disabled ✅ Localhost TCP connections work (tested with other services) ❌ Port 922

Why can't I change my email address at all? I've already reset my password and removed Google SSO, but I still get this error: “Sorry, your link has expired or is malformed.” I've tried more than a dozen times on different devices and in incognito mode, but I still get the same error. Please help me find a solution because my old account will be deleted soon.

I am reporting an issue where the "Export to Figma Make" option is not appearing in the Publish modal of my design libraries. I have followed the official documentation and verified that I meet all the technical requirements, but the button remains missing. What I have verified/tried: Plan Status: I am on a verified Education Plan (Higher Education). AI Access: I have AI credits available File Location: The library files are located within my Education Team projects, not in Drafts or a Starter Team. Permissions: I have full Edit access to all design files I am attempting to turn into libraries. Content: The libraries contain published components, styles, and variables. Testing with Demo Files: I have tried publishing several different libraries, incl

I updated my two-factor recovery settings in Figma, and now I get this message in my plugin manager: "We detected a change to your account details. Please contact support@figma.com to proceed."After emailing, I received an automated email saying Starter accounts can only receive support in this forum. Upon reviewing similar issues here, it seems the resolution always comes from something manual on the Figma Support side.Can I get a review started? Thank you!  

I have a student plan through Figma but can not access draw mode on the tool bar even though I have access to the file. I am not sure how to get draw mode. 

An error occurs when I update the plugin description and click Publish

I can’t send my changes in inline "edit with prompt", and the chat doesn’t see elements that I select.the bug video

This window has popped up on all my projects, what should I do about it?

some error when update my plugin 

Standing Instructions are set on my credit card(Indian) successfully but the purchase is not getting completed. Stuck with free version. Its surprising that Figma is not able to fix this. Does any know alternative ways to get this membership ? Any resellers of figma accepting payments via Indian cards ? 

Hello Figma Team,I am encountering a critical issue with the Figma Desktop application (Windows 11 ARM64).Since today's update, the application displays the error message: "Could not initialize WebGL".This problem is highly likely related to the GPU/driver detection in the latest version of the app. My Configuration:  OS: Windows 11 ARM64 Device: ASUS Vivobook S15 (Snapdragon X Elite) GPU: Qualcomm Adreno X1-85 GPU Adreno Driver Version: 31.0.121.1 (the latest installed via Windows Update).  Diagnostics and Steps Already Taken:  WebGL works perfectly when I use Figma in my browser (Chrome/Edge). The error occurs only on the Figma

Greetings , I would like to know why Figma company are trying to take funds from my bank account, although I cancelled my subscription and deleted my credit card from my Figma account can you please stop trying to take funds from me because my cancelation was 1-2 weeks before my subscription ends, and thank you.[redacted by moderator to remove personal information] 

Hello, my friend and I made a D&D adventure inside of Figma for a class project. We had some major issues with it at the end. There are a lot of frames, like 120ish. We’re in college and are on the student account versions.We’ve had some problems with stuttering inside the frames and some animations being cancelled out. But those aren’t the major problem. My major problem is this weird error in my prototyping links that I cannot understand. Every prototyping variable for all the frames work perfectly fine except those. (That I know)When you die in the Boss fight against the Primordial you get the death scene from the Crab fight. At first I thought it was something to do with the Flow Chart order or specifically with the Crab frames. But the Bug fight against the big mantis gives you the death scene from the Snakeman fight. I cannot figure out why this is. I have gone through and removed the death scene transitions for both the Boss and Bug fights, but the

My Designs are Under Review from 2 days. Why ? Can you please upload them to Figma Community in normal way it was uploaded. Yesterday I try to upload a new design to Figma Community it says contact Figma support. 

I'm getting an error when calling figma.getNodeById, even though all functions in my plugin have been updated to async. The plugin works perfectly in my local environment and my manifest includes "documentAccess": "dynamic-page"), but the error only appears in the published version. The code.js in the dist folder is definitely using lastest build with the async functions. I've tried republishing multiple times, so it feels like a publishing issue,  almost as if Figma is still serving an older build.The full error is: Error: in getNodeById: Cannot call with documentAccess: dynamic-page. Use figma.getNodeByIdAsync instead. at <anonymous> (PLUGIN_1559_SOURCE:217:47)this is the plugin: https://www.figma.com/community/plugin/1137823695947414493/quick-table

Hello Figma Support,I am trying to recover access to a Figma account that was registered with the email address [redacted by moderator to remove personal information].The problem is that the company no longer exists, and the synapse.company domain is no longer active, so I cannot receive any verification emails or use that mailbox to log in.I would like to ask whether it is possible to restore access to this account or transfer it to a new email address: [redacted by moderator to remove personal information]I can provide any information needed to verify ownership of the account, such as: the old email address; the account name or profile details; billing or subscription information, if available; any other details that may help confirm that the account belongs to me.