Hello I got just charged twice. Plz refund one. Thanks
Solved
charged twice
Best answer by Tom Reem
Hi
I understand you're seeing two charges and would like one of them refunded. I'm not able to look into billing specifics here in the public thread, but our Customer Support team can review the charges on your account directly.
To reach them, submit a request through the Support Hub and select Billing as the issue type. Include the date, amount, and any other details tied to the charges so they can take a closer look and advise on next steps.
In case it's useful in the meantime, the There are additional charges in my Figma bill article walks through a few common reasons a Figma bill can come in higher than expected.
Feel free to let me know if you run into any trouble getting in touch! 🙏🏻
Hi
I understand you're seeing two charges and would like one of them refunded. I'm not able to look into billing specifics here in the public thread, but our Customer Support team can review the charges on your account directly.
To reach them, submit a request through the Support Hub and select Billing as the issue type. Include the date, amount, and any other details tied to the charges so they can take a closer look and advise on next steps.
In case it's useful in the meantime, the There are additional charges in my Figma bill article walks through a few common reasons a Figma bill can come in higher than expected.
Feel free to let me know if you run into any trouble getting in touch! 🙏🏻
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