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Report a Problem

Experiencing issues? Report them.

  • 2,209 Topics
  • 6,012 Replies
2208 Topics
tejgala.ux
tejgala.ux
asked in Report a Problem
Unable to modify fixed width

I am not able to change the width after new UI modifications. For example: from 4px to 8px

1071
Nellya
Thomas_dF
Thomas_dFNew Participant
asked in Report a Problem
Instance swapping background issue

I have a background contrast issue with the new UI3 instance switcher: Could it take the container background color by default? (My icons are stored in another file)

720
Thomas_dF
Stuart_Walker3
Stuart_Walker3
asked in Report a Problem
Components not showing in "All" actions tab

I’ve clicked on the “Actions” button in the new menu bar in the new UI and the “All” tab is selected. I’ve searched for a component in a library, but the component isn’t being shown until I switch to the “Assets” tab. Is this expected? I would expect “All” to show results for all tabs. If it’s not a bug, then please note this is a pain point as it’s one extra click vs the old UI when I could click on the “Actions” button in the top nav and instantly search for components. Now I have to always click “Assets” first. As far as I can tell, there’s also not a shortcut for “Assets”.

951
Steph6
Laura_Linares
Laura_LinaresNew Participant
asked in Report a Problem
Components from my design system are broken in my project

Hi! I am a problem on my end, I woke up today with my project broken, button labels are misaligned (they are centered in my design system but are now aligned to the left), and I have also broken a bunch of columns in a report I am currently building (again the cell is aligned to the right in this case and they are aligned in the opposite direction in the file, basically the components have been changing the alignment property), another things is the content fit, that property is also broken. I have restarted my computer, cleared cookies, reloaded the file and nothing, this is a VERY frustrating experience as I am currently working with a large design system and using it in my project, imagine how many hours I have to spend right now to fix it, because the weird thing is that if I click twice the problem is fixed. I hope this description can help, and the issue can be resolved immediately.

1513
Laura_Linares
Eslam3
Eslam3
asked in Report a Problem
Exceeding Memory Usage

Hey, I’ve got an issue with one of my projects regarding exceeding memory usage and I’ve been trying to use components as much as I can to reduce the file size but it’s not helping! I’ve been following the same logic for years now and haven’t seen this issue before. Is there a way of fixing this? What should I do?

453
DameGeri
SIDDHARTH_AGRAWAL
SIDDHARTH_AGRAWAL
asked in Report a Problem
CORS/CORB/Site Isolation issue in an API call

I am calling a POST API for OAuth authentication which is blocked by the google chrome browser, looks like the issue is of site isolation/CORB. While the same request is being properly at the network level (checked in fiddler and postman).

225511
Corey_O_Brien
babraham
Figmate
babrahamFigmate
asked in Report a Problem
Screen turns black for a second

1. Describe the bug/issue you’re running into? When I switch back to a tab running FigJam, sometimes my screen turns off / turns black for a second or so. It tends to happen when I haven’t viewed the tabs for at least a few minutes. 2. Are you able to consistently reproduce it? If so what are the steps? No, but it has happened at least once a day so far. 3. Share a screenshot, recording, console log, link to the file, etc. It seems to happen on every file I open in FigJam. 4. Is the issue only happening in desktop app or a specific browser , or both? So far I’ve only used FigJam in the browser on my laptop. 5. What OS/version and/or browser/version are you using? Chrome: Version 89.0.4389.82 (Official Build) (x86_64) MacOS Catalina, version 10.15.7

462217
ckjobcena
Marco_Holz
Marco_HolzNew Member
asked in Report a Problem
Asana task with table turn into normal text

When I open an Asana Task with a table in the description in FigJam it converts the table in Asana as text and the table is lost.

100
Marco_Holz
melvinvanoosten
melvinvanoosten
asked in Report a Problem
Paid Figjam user can't create Figjam files

Hi there! For my organization, I am an administrator of Figma. We have the Professional Team tier for our organization. Yesterday, I assigned a user a paid FigJam seat (this user does not have a Design seat). So far, this user is unable to create FigJam files. Another user in my organization has the same setup: no Design seat but does have a FigJam seat. This user can create and edit FigJam files without issues. See image below. First user is the already excisting user and the second screenshot is the new user. How can I ensure that this new user is also able to create FigJam files?

271
ksn
Figmate
Milliorn_Keleigh
Milliorn_Keleigh
asked in Report a Problem
Modals don't appear in prototype in audience view of slides

Hi all - I have a presentation in slides with an embedded prototype. Any prototyped modals do not appear in the audience view, so I have to stop mid-presentation to open the actual prototype to show. Unfortunately, that means my notes are separate from the prototype too, so it makes it difficult to keep my place. Has anyone figured out how to get modals to display in the audience view of slides? They show up on the presenter view, just not on the audience view. I apologize for all the blurring in my screenshot, but I wanted to show the two views without divulging confidential info.

441
Andrea49
Karoline_Gammarano_Garcia_De_P
Karoline_Gammarano_Garcia_De_P
asked in Report a Problem
"Find assets and designs using AI" using images is not available for me

Even that my AI icon appears on the toolbar, I am unable to use the search tool with images, as this option does not appear to me. Is anyone having this kind of trouble? 🤔

30
Karoline_Gammarano_Garcia_De_P
Katarzyna_Kurnicka1
Katarzyna_Kurnicka1
asked in Report a Problem
Compare changes in dev mode - inconsistent behavior

Hey, I find the compare changes to previous versions incredibly valuable BUT I’ve noticed some inconsistencies that holds me back with recommending that to the whole team 😉 If I inspect frames marked as Ready for dev in that new Overview page for developers the available history ends on the first event of marking that frame as Ready for dev BUT if I go into Compare changes mode of the very same frame directly from the design page (meaning not visiting that Overview page) I can see states since the frame got created PRIOR marking that frame as ready for dev the first time. I would be interested in being able to compare changes back to the creation of a frame no matter of how I access the comparison view.

620
Katarzyna_Kurnicka1
KennLucas
KennLucas
asked in Report a Problem
Annoying All Assets Expanded Sometimes

Why is it that every once in a while, I will open my assets panel and every single asset group in every attached library is fully expanded? Why does Figma not put together menuing like they are run by UX people? 🤬 </rant>

100
KennLucas
luisa.scaletsky
luisa.scaletsky
asked in Report a Problem
Can't use Bold or Italic in Figjam anymore

I’m trying to use the bold/italic command in FigJam and it just doesn’t work. I have tried restarting Figam and my computer and neither worked. I have also tried both in shapes and in post its.

320
luisa.scaletsky
radu.iancu
radu.iancu
asked in Report a Problem
Published variables not showing up in Local Variables in other projects

Hi! To cut to the chase, we have a main project where we’ve created our Design System using Local Variables. These Local Variables were then published as a library to use in other projects, however, when adding this library to another project, no collections show up in the Local Variables panel. I have checked and all variables have the “Hide from publishing” option disabled. To add insult to injury, they do actually show up in the Library panel but that’s it. Different Variable collections that were published: Same library added to another project: The Local Variables panel is empty but somehow the project has access to modes, even if the variables themselves are not available anywhere. What can we do?

3423
radu.iancu
Alissa-Apollo
Alissa-ApolloNew Participant
asked in Report a Problem
Can't pull some components out of the library

My team is having some problems pulling some components out of the library. It is not all components, though. We get the following error: “Unable to load. Something went wrong. Try closing this window and reselecting the component.” Closing the window and reopening does NOT fix the problem. I have done to following so far to try and fix the issue: Checked the component in the component file. No errors here. Republished the component. Did not fix the issue. Unpublished the entire library and republished. Did not fix the issue. Note: I was able to publish with no issues. I’m at a loss and not sure what to do.

613
andpetre
Ognjen_Odobasic1
Ognjen_Odobasic1New Participant
asked in Report a Problem
Issue with molecule component and auto layout

Dont know is it bug or not, but atom component size is not changing inside of molecule component asset. Scenario: we have component “Btn” with 2 variant sizes (atom component) we have component “Btn Group” with 3 Btn assets in autolayout (molecule component) Mission Failed: Usage of asset “Btn Group” component where I want to change size of 3rd Btn Asset… Style (color) is changing, but size is fixed as master component setup If we use autolayout without component “Btn group” resize is working. Any help? Is it bug?

130
Ognjen_Odobasic1
stone
stone
asked in Report a Problem
The design draft in the design file is missing

The design file is still there, but the design draft inside disappeared yesterday, and only the records from seven days ago remain in the historical records and cannot be retrieved. Can you help restore the last version from yesterday? Figma – 15 Oct 24

405
Gayani_S
Figmate
tallneil
tallneilNew Participant
asked in Report a Problem
Bug: Export type incorrectly retains suffix after changing format

The export type incorrectly retains the suffix, after I change the format. Steps to reproduce: Create a simple shape or rectangle layer Hit the “+” next to Export 3 times. By default, this will set the exports as follows: 3x PNG with suffix “@3x” 2x PNG with suffix “@2x” 1x PNG with no suffix For the 3x PNG, use the dropdown to change the format to SVG. Open the “…” overflow menu and observe that the suffix is still “@3x”. Expected: When I change the format from PNG to SVG, the suffix field should reset. Relevant docs: Figma Learn - Help Center

231
Felix_Noll
Branimir
Branimir
asked in Report a Problem
Duplicate in code when variables pulled

Hey everyone, we have a custom solution that pulls our variables directly from Figma into code. It works by identifying each variable through code syntax and distributing it based on the platform (iOS, Android, Web). We encountered an issue where a specific variable appears as a duplicate. The problem is that this repeated variable doesn’t actually exist as a duplicate in Figma—there is only one instance. We’re using a plugin called Heron Variables that processes all variables, applying code syntax for each one based on its name and platform as defined. Here’s the output from our developers: ... 'Component/Button Text/Tertiary/Default', 'Component/Button Text/Tertiary/Hover', 'Component/Button Text/Tertiary/Pressed', --------------------------------------------- 'Component/Button Text/On Color/Text', 'Component/Button Text/On Color/Text', <- AGAIN --------------------------------------------- 'Component/Button Text Navigation/Text' <- NEXT TOKEN ... As you can see in the code below, it

250
Branimir
Chris_Kelley
Chris_Kelley
asked in Report a Problem
Overlay bug when using tap interaction to set a variable on an object contained within the overlay frame

I believe I am experiencing a bug, but I am wondering if there is something I am doing wrong. I have an app prototype that opens a donation bottom sheet as an overlay. On that overlay, I have input chips to quick-select a donation amount. On those input chips, I have the interactions set to on tap - set variable DonationAmt to a specified string then change to a variant I created with that input chip selected. I put the set variable step first otherwise there is a small delay in that variable populating into a text field due to the smart animation on the input chip selected state. The issue I am experiencing is that the on-tap event for the component on the overlay frame is not working. This is only happening when viewing the prototype on the browser. It works as expected on the mobile app. On the browser, it’s as if the click is interpreted as a drag. That single click is functioning like a held down click. The input chip state doesn’t change, and the variable is not set. It instead g

636
y_toku
Figmate
Emma_Bevan
Emma_BevanNew Member
asked in Report a Problem
I've noticed that the baseline of different weights within one font family is different?

I’m using the Metric font, and trying to align text, using auto layout, but can’t do this because the baseline for different weights shifts, so different weights of the font won’t line up correctly. I checked in Sketch to see if it’s a problem with the font in general, but it seems to be fine there. Can someone please look at this? Thanks!

25108
Maya_A
denisetse
denisetse
asked in Report a Problem
Why did all the installed fonts get lost after I restarted Figma

After installing Figma, I was able to use it normally. However, after I closed Figma yesterday and reopened it today, I found that all the installed fonts were gone, and my colleague experienced the same issue. We’ve tried reinstalling Figma Agent, restarting Figma, and various other solutions, but the problem still can’t be resolved.

503
Gayani_S
Figmate
David47
David47
asked in Report a Problem
Performance Issues with Figma on Windows x86 – Slow Rendering and GPU Utilization

Hi Figma Team, I’m experiencing significant performance issues with the native Figma app on Windows x86. When running Figma on my Surface Studio Laptop 2, the application seems to underutilize system resources, barely tapping into the available CPU and GPU power. This results in noticeably slow and laggy performance, impacting usability. Interestingly, Figma runs much smoother in the Edge browser, where it also makes better use of the Intel GPU, providing a more seamless experience. In contrast, the native Windows x86 version struggles with basic responsiveness. Could someone from the team look into optimizing the native app’s performance, especially regarding GPU utilization? It would make a big difference for users on x86-based systems. Thanks for your attention to this!

1270
David47
Jc_Martel
Jc_Martel
asked in Report a Problem
Text styles bug within components

Hi, I am posting this bug in interactive components because it never happened to me before I joined the beta and can’t seem to find any topic similar to this one. The issue is quite straight forward. When I create a component (without interactive stuff inside) in a project that has interactive components beta, and try to change the text style from a library style to 1 of the text inside the instance of that component, the text style changes to a random one, that is NOT part of the library. To give an example: I created a component. I went to an instance and selected a text layer. Then went to my library’s text styles and clicked on one (H4 in this example, which is 28px height with 114% spacing): As a result, it applied a random styling… not from the library. It applied a bold 22.4px style??? I think it is related to this beta… unless someone tells me they got this same issue before.

8461
M

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