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Urgent: Need help restoring two accidentally deleted teams

  • August 18, 2026
  • 1 reply
  • 25 views
SashaBuyak

Hello Figma Community Support,

I accidentally deleted two Figma teams today, August 18, 2026. I am the owner and administrator of both teams.

The restoration emails were not delivered because my mailbox had run out of storage space. I have now purchased additional storage, and my email is receiving messages normally again. However, I still do not have the original restoration links.

I contacted Figma Support, but the AI support agent could not resend the links and is no longer responding. My support ticket number is #2078443.

Could a Community Support specialist please escalate my ticket and help me restore both teams? They contain important work, so recovering them is extremely important to me.

I can provide the team names and account information privately if needed.

Thank you very much for your help.

Best answer by Celine_

Hey ​@SashaBuyak , Celine from the Community Support team at Figma here. Thanks for reaching out. I checked internally and can confirm that we’ve received your support request for case #2078443.I’ve added a follow-up note to your case and escalated it internally to increase visibility with the team.

Since this involves restoring deleted teams and account-specific details, please continue the conversation directly through your existing support case. Thanks for your patience while the team reviews it!

Update: Good news, I can see in the backend that your teams have been restored! 🙌🏻  

As your request has been resolved, I’ll go ahead and close the topic here.

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Celine_
  • Community Support
  • Answer
  • August 18, 2026

Hey ​@SashaBuyak , Celine from the Community Support team at Figma here. Thanks for reaching out. I checked internally and can confirm that we’ve received your support request for case #2078443.I’ve added a follow-up note to your case and escalated it internally to increase visibility with the team.

Since this involves restoring deleted teams and account-specific details, please continue the conversation directly through your existing support case. Thanks for your patience while the team reviews it!

Update: Good news, I can see in the backend that your teams have been restored! 🙌🏻  

As your request has been resolved, I’ll go ahead and close the topic here.

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