Skip to main content
Question

Shader effects render nothing on M1 Pro

  • August 3, 2026
  • 3 replies
  • 32 views
Noah5720

Shaders stopped working completely on my Mac (M1 Pro, macOS latest). Both built-in and custom shaders show nothing on canvas. Layer thumbnail intermittently appears and disappears.

What I've ruled out:
- Browser: Chrome, Safari, Edge, incognito — all fail
- Account: other accounts on same machine also fail; other users on same file see shaders fine
- System: macOS updated, NVRAM reset, Metal shader cache cleared
- WebGPU: confirmed working on third-party demos, Metal compilation logs show 100% SUCCESS
- VPN/network: excluded

This appears to be a Figma-specific WebGPU shader pipeline bug on this hardware/driver combo. Any help or similar experiences?

3 replies

Celine_
Figmate
  • Celine_
  • Community Support
  • August 3, 2026

Hey ​@Noah5720 , Celine from the Figma Community at Figma here!

Thanks for the detailed write-up and for all the troubleshooting you've already done! That's really helpful, and it definitely points away from a general browser or system issue as you have also verified all standard requirements.

I was able to locate your support ticket and can confirm it's already been assigned to our support team for investigation. I've also added a follow-up note internally to give it a bit more visibility. For reference, your case number is #2046947.

Since you've already ruled out many of the common causes, this will need a closer look from the support team. Thanks again for your patience, someone will follow up with you on your support case if they need additional information.

Noah5720
  • Noah5720
  • Author
  • New Member
  • August 5, 2026

Hey ​@Noah5720 , Celine from the Figma Community at Figma here!

Thanks for the detailed write-up and for all the troubleshooting you've already done! That's really helpful, and it definitely points away from a general browser or system issue as you have also verified all standard requirements.

I was able to locate your support ticket and can confirm it's already been assigned to our support team for investigation. I've also added a follow-up note internally to give it a bit more visibility. For reference, your case number is #2046947.

Since you've already ruled out many of the common causes, this will need a closer look from the support team. Thanks again for your patience, someone will follow up with you on your support case if they need additional information.

Hello,I'm following up on ticket #2046947 regarding the account-level Shader rendering issue. I haven't heard back yet and just wanted to check on the status.Please let me know if you need any more information from me.Thanks!
Celine_
Figmate
  • Celine_
  • Community Support
  • August 5, 2026

Hey ​@Noah5720 , thanks for checking in here! There's nothing further needed from you at this time. Once our support team reviews your case, they'll reach out if they need any additional information.

We're currently experiencing a higher-than-usual volume of inquiries, so we appreciate your patience while the team works through the queue. Thanks again for following up!

Terms & ConditionsAccessibility statement