Figma Make is not working

Hey ​@Eight, welcome to Figma Forum and thanks for the screenshot. Sorry you're hitting this with Figma Make.

The Couldn't load Make. error means Make can't reach its service to load. Since you're seeing it on both the Figma Desktop App and the browser, it's most often something on the network path rather than Make itself. A few things worth trying:

1. Refresh the page (or fully quit and reopen the Figma Desktop App).
2. Switch networks — if you can, try a different Wi-Fi or a mobile hotspot.
3. Turn off any VPN, proxy, or ad blocker, then reload.

For more information, have a look here: Troubleshoot in Figma Make → Error messages.

If none of that helps, I've emailed you steps to share access securely so the Technical Quality team can investigate further. Your case number is: 2045225.

We'll keep an eye out for your reply.

i have tried everything except switching network, i will try but this is my main network so, if it resolved by network switching then it would be nice but how can i resolve this with my network ? is there any way?

Hi again, ​@Eight — thanks for taking the time to run through those steps. If you're able to test on a different network, let me know whether that changes anything, as that'll help us narrow down where the block is coming from.

To troubleshoot on your main network, this resource walks through what to check: Adjust your network settings → Check your network settings.

And the door's still open on the case I mentioned. 🙏🏻 If this keeps happening, you're welcome to share the affected file with the Technical Quality team so they can dig in directly.

its showing this

Hey ​@Eight — thanks for sending this over, the screenshot is very helpful. I can see that *.makeproxy-c.figma.site is being blocked by your network, and that's the domain Figma Make relies on to load — which lines up with the error you're seeing.

The fix is to get that domain added to your network's allowlist. Since it's your main network, this usually needs to go through whoever manages it (an IT or network admin) if it isn't one you control directly. This resource lists the full set of domains Figma recommends allowlisting, and the proxy-bypass steps if you're behind a VPN or firewall: Adjust your network settings.

In the meantime, your case is open with the team and they're reviewing this as well. Let me know if you're able to get moving once the domain is unblocked — otherwise the team member looking after your case can continue the deeper dive from there.

thanks for sharing this guide but i am on windows and the guide is for macOS. How can i add it into my allowlist on windows

Hi again, ​@Eight — sorry this is still getting in your way, and thanks for clarifying you're on Windows.

I wanted to reassure you that I've touched base with the team and your case has been escalated to a Technical Quality specialist who's actively investigating. They'll follow up with you directly by email with next steps specific to your account as soon as possible.

Thanks so much for your patience while we get this sorted out.