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ofer haim
New Member
August 18, 2026

Almost impossible to cancel subsription, this is redicolus

  • August 18, 2026
  • 1 reply
  • 29 views

i’m a software developer, and it took me a few days to manage to cancel the subscription. Figma should fix this immediatly before any other feature!!!

    1 reply

    Tom Reem
    Figmate
    Figmate
    August 18, 2026

    Hey ​@ofer haim

    Thanks for flagging this — and for sticking with it. A cancellation shouldn't take days. I'd like to share what you ran into with the team internally.

    If you're up for it, could you tell me where the process slowed you down — steps that were hard to find, dead ends, or points where it wasn't clear what to do next?

    For reference, the current cancellation steps live here: Downgrade or cancel your plan → Downgrade or cancel your plan. And if anything on the account side still needs attention, our Customer Support team can help directly via the Support Hub.