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Ciao a tutti!I have a question about the Education plan.I am part of three different “edu” teams under the same account, and I received a message stating that my Education access is expiring in 2 weeks. However, the message doesn’t specify which team.From what I understand, the plan applies per team, not per account.Has anyone run into the same situation? How do you check which team is affected? Thanks,Maurizio

I reach out a few months ago about Figma not working on chormebooks and the issue seems to be back.  Attached is a message a student gone on their chromebook.  Is there anyway you can help?  Thank you.

Not really sure how to log this because I don’t think it’s a question, and it’s not really worth having a conversation around, but I’m noticing this ‘dead space’ on the effects and stroke panel. I’ve restarted my Figma file + app multiple times but it doesn’t change anything. The only thing that fixes is it if I scroll up in the right panel… as if there’s an imaginary square blocking me from clicking the `+` button.  Video for reference You can see if I hover here, there’s no hover state (it’s not letting me click it):  But if I were to scroll or add a stroke, I can add an effect:  The video will show you a better idea of what I’m talking about lol, but I’d like to flag this. This isn’t working on my other computer, so it’s confusing but also annoying. 

The interaction tooltip is failing to show up in the prototype panel when clicking on an interaction. The issue is happening consistently for me when there have two or more interactions on a frame. When there is only one interaction on the frame, the properties panel does correctly show the interaction tooltip.  

Heyyy,Both in Figma Make and Figma Sites, the TXT DNS Records are not getting verified quickly. The CNAME Records instantly update and sync, but the TXT doesn’t update even after 48 hours.One of my first Figma Sites got published, but beyond that none of my other sites or Make Websites are getting laucnhed or connected to the domain due to TXT DNS Record verification delay

In the past, I would create a component, and then could select the individual text layers to add text properties to them. As of yesterday, when I create a component, I can only apply text properties by creating them on the component, and then selecting the text layer and applying the property. This is a lot slower than my previous workflow. Is this a bug? Is this intended functionality as part of an update? Is the ability to create text properties directly on text layers still there and I’m just missing it? Thanks for your help!

When using auto layout some of the images/modules can be located at an odd X or Y orientation such as 102.03. When this is the case the image exports as an odd number, it appears to be 150px tall in Figma but on export becomes 150.5px. The position of an element should NOT affect the size of an image on export. This is causing major issues for our team and having to manually edit each image or drag each image out of layout to save out.

The title. When resetting size in component instances, I have to click the button 2 times. 1st time it resets ONLY height, 2nd time it resets width. Take a look please

How can we stop opening links in a browser when I have downloaded the app. It is super annoying to have to log in and use the chrome browser. My flow is:Someone sends a link in Slack/Zoom chat I click the link Opens Chrome browser with new tab Have to login via SSO No way to open link in App from the browserWhat I expectSomeone sends a link in Slack/Zoom chat I click the link Open New tab in Figma app 

Hi everyone, I’m having a problem and could really use some help.Background:I’m working in a large Figma file — it's overloaded with information, and Figma keeps suggesting that I should offload the file. I’m using Variables extensively (light/dark theme).Here’s the issue:When I export components to another file (as a Figma Library), all components, colors, etc., are transferred. BUT the most important part — Variables — are not.If I create Variables manually or transfer them using a plugin, the system doesn't recognize or link them. It treats them as completely separate, unlinked variables.The situation:I transferred a component via the Figma Library into another file. All the colors were exported, but not the Variables. Then I exported Variables via a plugin and tried to update a color inside the component — but the system doesn’t recognize the Variables at all. It's like they are totally disconnected.Please help — I really need to fix this.

My admin gave me full editor access on the company’s shared workspace but I’m still getting an error message saying “Limited Access: To create new files, switch to a plan where you’re a full member”. Is there any way to get full access? I’ve logged out and logged back in, restarted my figma on browser and application, and deleted my cache. 

No MCP Server option available hereThe option to enable MCP server is not available, I have a professional acount and I used desktop app. Also I have latest version of figma desktop app. Please help

Figma Buzz is currently in beta. For those who are using it for experimentation there is a bug that does not allow us to insert our project files within Figma Buzz dashboards. The bug only allows shows public files from the Figma community but does not show your own local files, making it impossible to import.Workaround: to make the choice menu appear to select our local content to use in the dashboards just close the “templates” window by clicking on the “X” and reopen it again. This will reset the “templates” side panel and reappear the submenu for choosing local files 

Hello designers and Figma experts,I’m facing a problem with using Hindi fonts in Figma. I’ve installed proper .ttf/.otf Hindi fonts on my system, and they work fine in other apps like MS Word and Photoshop. However, when I apply the same font in Figma: The text doesn’t update to the selected Hindi font. It often defaults to some basic font or doesn’t reflect the change at all. 🔧 Things I’ve already tried: Restarted Figma and my system. Tried different Hindi fonts. Checked if fonts are installed correctly. Using Figma desktop app (also tried browser version). ❓Has anyone faced the same issue? Is there any workaround or font recommendation that works well with Figma for Devanagari/Hindi?Thanks in advance 🙏— Mohammad Sufiyan Subhani

Dear Figma Team,While using Figma, due to the account team setting, after transferring the files to drafts, I accidentally deleted the entire team, and all important account files were lost. Could you please help restore them? I would be extremely grateful as this is very important to me.Thank you,

I have been unsuccessful in trying to create horizontal overflow scroll happen in figma sites. The dropdown to control the setting is visible but disabled so I’m not sure if that means it is currently being worked on.The marquee effect can help show the user the clipped content but it doesn’t give them direct control of the overflow which is frustrating.

I have paid for a Professional Full Seat license at £14 a month and I am unable to toggle and use the Design tools bar at the bottom of the sheet on slides and edit a doc my colleague set up. I also can't use the tools when I set up my own slide. Does anyone have any ideas why this tool work? I contacted support with the problem at 5.30pm yesterday and have still not had a human response or useful Tech bot one. Thanks!

Issue: When we load Figma prototype on a Galaxy Fold (folding screens) - the prototype is zoomed in. So, we can’t view the entire design without scrolling up/down. Android Figma app also have very little view controls unlike the browser. Viewing on the front screen on Galaxy Fold show the entire design, but scaled to narrow width due to screen aspect ratio.  My workaround now is viewing on Chrome browser inside Galaxy Fold. Figma App for Android - can you test and add new view settings, so I can Scale to Fit?

I’m sure the replay option for the scroll transform animation is checked, but in preview mode, it doesn’t seem to replay—the transformation only happens once. Is this a known issue or possibly a bug? 

HiI paid for an annual Figma Professional Subscription for one year, but now neither of my two Figma accounts have a Pro subscription attached to them anymore, and I don’t. understand why and don’t know who to contact about it to complain?Please email me on either [redacted by forum admin/moderator to remove PII] or this email: [redacted by forum admin/moderator to remove PII] and I will provide you with the unmasked email addresses.Thanks for any help or time anyone is able to give me in advance… Jon

Hey Figma team/community,I've just started using the new Figma Slides and was really excited to convert our whole company over to it, but I'm pulling my hair out trying to figure out how to present my slides on mobile without all the UI stuff getting in the way. This feels like it should be super basic, but I can't find a clean presentation mode for mobile anywhere. Here's what I've tried: Browser on mobile: The navigation bar is always there. Can't get rid of it. (I’ve tried “Hide Toolbar” option from the Safari menu, however it still displays the url and black and white columns either side and still looks messy) Mobile app: Here I can go fullscreen which is great, BUT there's this checkerboard pattern on the sides (like when you see transparency in design apps). I can’t have it look like this during presentations. If this was just black, it'd be perfect. Am I missing a background color setting somewhere? iPad app: Same checkerboard issue, plus I can't hide the top bar of the app. Fig

For some reason, on the Figma Desktop App, when you search for a resource on the community tab and you find something that you wanna save for later, for some reason, when you click on it and the modal pops up, the “Save” (flag icon) button is not present.HOWEVER, when you click on that little chain icon to copy the resource item link and paste it on the browser, the page that loads up is not resource page inside a modal. It’s like a full page of it, and the save button is present.That’s the only way I found to save resources in your profile for later. Am I doing something wrong or is it really a UI error?

After setup of a new laptop i cannot access my file anymore. (  )It says “Request access to file” I went through your checklist:Make sure you're logged into the correct account. → did that Check if you’ve accepted the invitation to view or edit the file under the right account. → did that, i have another account for a different company - this one does not own the file either. Look in your deleted files to see if the file is there. → not there in both accounts Contact the file owner to request access again. → did that, but obviously it does not help as i request access from myself. i dont get any notification either.I would be very thankful for any help.

There are bugs in the Figma prototype that cause it to frequently malfunction. We often have to reload the prototype to trigger click events properly, and comments sometimes appear in incorrect or inconsistent positions.

Hi, I reloaded Figma and suddenly don’t have access to any of my own files