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5 replies

Jaycee Lewis
Figmate
Figmate
August 10, 2026

Hi ​@Rodrigo da Costa 👋 Thanks for flagging this. Sorry to hear this is happening. 

I have a request and a few questions to help us troubleshoot further:

  • Could you share a short screen recording of the full path? Admin > Resources > Make kits with the kit showing Add by default, then creating a new Make file and the kit not appearing?
  • Where are you creating the new Make file from — a project in an org team, your drafts, or from inside a Figma Design file? 
  • Has anything changed recently — kit republished, npm package version bumped, kit moved between teams?

Thanks for the additional details! — Jaycee

Rodrigo da Costa
New Participant
August 11, 2026

Video attached.
Nothing has changed recently... It was working one day, and the next day it stopped working (Thursday, the 6th).

Jaycee Lewis
Figmate
Figmate
August 11, 2026

Hey ​@Rodrigo da Costa 👋 Thanks for the update! I opened a support ticket for this so our team can take a closer look. The ID is 2065920 and the email subject line is Add a Make kit by default doesnt work. Please keep an eye on your email inbox (and spam folder) for the email and any replies. I added a few additional requests to help our team take a better look at this. Thanks again! — Jaycee 

Rodrigo da Costa
New Participant
August 24, 2026

Hello! They sent me the email on the 11th, I replied in full on the 12th, and I still haven't received a response!

Jaycee Lewis
Figmate
Figmate
August 24, 2026

Hey ​@Rodrigo da Costa Thanks for flagging. I made sure your ticket reflects your urgency. I’ll keep this thread assigned to myself while the support ticket is open. Talk soon. — Jaycee