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Mingwon
Mingwon
New Member
August 23, 2026
Solved

i want a refund

  • August 23, 2026
  • 1 reply
  • 44 views

I dont use it anymore, but today it is payment automatically. So i want a refund. 

Best answer by Tom Reem

Hey ​@Mingwon — welcome to Figma Forum! Thanks for getting in touch and providing this information.

I can't review billing details from this public post, so I'm connecting you with Customer Support. Your case number is: 2087403, and they'll follow up at the email tied to your Figma account to look into the charge.

It's also worth keeping this article on hand as your needs change — it covers how downgrades work and Figma's refund policy: Upgrade or downgrade your plan → Downgrade or cancel your plan.

1 reply

Tom Reem
Figmate
Tom ReemAnswer
Figmate
August 23, 2026

Hey ​@Mingwon — welcome to Figma Forum! Thanks for getting in touch and providing this information.

I can't review billing details from this public post, so I'm connecting you with Customer Support. Your case number is: 2087403, and they'll follow up at the email tied to your Figma account to look into the charge.

It's also worth keeping this article on hand as your needs change — it covers how downgrades work and Figma's refund policy: Upgrade or downgrade your plan → Downgrade or cancel your plan.

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