i want a refund

1 reply
50 views

I dont use it anymore, but today it is payment automatically. So i want a refund.

Tom ReemSolution

Figmate

Hey @Mingwon — welcome to Figma Forum! Thanks for getting in touch and providing this information.

I can't review billing details from this public post, so I'm connecting you with Customer Support. Your case number is: 2087403, and they'll follow up at the email tied to your Figma account to look into the charge.

It's also worth keeping this article on hand as your needs change — it covers how downgrades work and Figma's refund policy: Upgrade or downgrade your plan → Downgrade or cancel your plan.

Tom ReemSolution

Figmate

Hey @Mingwon — welcome to Figma Forum! Thanks for getting in touch and providing this information.

I can't review billing details from this public post, so I'm connecting you with Customer Support. Your case number is: 2087403, and they'll follow up at the email tied to your Figma account to look into the charge.

It's also worth keeping this article on hand as your needs change — it covers how downgrades work and Figma's refund policy: Upgrade or downgrade your plan → Downgrade or cancel your plan.

Sign up

Login with SSO

Login to the community

Login with SSO