Figma Make is unusable for my account
Every time I’ve tried to use it, whether with my original Free account and now that I’ve update to the $20/month tier, all over several days and a reboot, Figma Make displays:
“Something went wrong. Try again.”
Support request ID:
srid_C44QCFFHKRJBD8GMBD9RC0MYZ
The backend returns HTTP 403:
“Access to the control plane is not enabled”
and:
“cortex_error: unauthorized — User request is blocked”
Failing endpoints include:
- /api/cortex/shared/figmake
- /api/cortex/shared/figmake/ui_capabilities
- /api/cortex/foundry/sandbox
- /api/source/v1/make/environment/...
The robot suspects there’s been a problem with my account provisioning.
Account:
David Bishop
Team:
figma's team
Plan:
Professional
Seat:
Full
Role:
Admin
AI credits:
0 of 3,000 used
The problem reproduces in Safari, Safari Technology Preview and Chrome.
A sampe of the backend request IDs:
Cortex request UUID:
9811bb04-4bd8-46a4-b14f-3871e3ec3215
Other request UUIDs:
6fccca98-7e7a-4d7c-b8fa-73fb3ac33211
744cfb26-5a85-44d0-996e-c9bb36312344
0e678f4c-afbb-4389-95d3-deccf696f793